Can you help me please?

Question

Hi:
Can you help me?
I can´t access to the Adobe ExportPDF I´ve just purchased because it appears
this:
Thank you very much in advance!
Gaby Madrigal
El 31/5/13 13:52, "Adobe Systems Incorporated" <[email protected]>
escribió:
Hi Gaby,
Thanks for subscribing to Adobe ExportPDF. Here's a snapshot of your order
and steps for getting started.
                                Subscription order details:
Adobe ExportPDF Annual (Other,English)
  Subscription price     US  $19.99/annual
    For complete details, just click your order number     (AD008042687
<http://www.adobe.com/go/account_orders_us> ) and log in with your Adobe ID
([email protected] <http://www.adobe.com/go/account_orders_us> ) and
password.       
    Here's how to get started:
    Sign in to your account <https://exportpdf.acrobat.com/SignIn.html>
with your Adobe ID and password.
    For help getting started, visit the ExportPDF forum
<http://forums.adobe.com/community/exportpdf?view=discussions>   or check out
the Help pages <https://www.acrobat.com/exportpdf/en/faq.html> .
            Your credit card will be charged US $19.99 plus applicable
VAT/taxes. Your subscription will start as soon as your credit card is
successfully charged and will renew automatically until you cancel your
subscription. Price may change at the end of your subscription period. You may
cancel your subscription at any time via the subscription manager on Adobe.com
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the first 30 days after purchase will be refunded. Digital Publishing Suite
subscriptions will not be refunded unless required by law.
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a pro-rata portion of your purchase price of your most recent subscription.

Answer 1

@sweetharmony, doing a hard reset will not affect your warranty in any way whatsoever !! I have reset my N97 numerous times and had it repaired a couple of times woth no issues !!
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