Can you prove Apple USB Modem supports Voice calls?

I'm developing an app using the Apple USB Modem and I haven't been able to find a single application that supports its claimed voice capabilities. Doesn any have a voice file known to be compatible with this modem? All my attempts have resulted in very distorted screeching playback. I came across one other similar experience/opinion on this modem.

"I am confused, QuickDraw. If the poster cannot get online via Windows XP, how does he or she get the drivers?"
I was speaking of the Boot Camp drivers that comes on the Leopard Disc. This could possibly be the answer to your troubles as well if you haven't already installed them yourself. After you've successfully installed Windows via Boot Camp, you need to boot up into Windows, then stick in your Leopard Disc and the drivers are supposed to install automatically. If after you've installed the BC drivers you still cannot get online via your router, then post back.
Hope this helps.
By the way, you really need to start your own thread. That way you'll have a better chance of being assisted from others. Just a suggestion.

Similar Messages

Can't get Apple USB modem to work in Boot Camp

I've been struggling to get an Internet connection under boot camp/Windows XP for several days. Have an Apple USB modem and installed all the Apple drivers. Apple tech support says they can't help me with Windows (cop out). Both Microsoft and my ISP tech support team have both been great and have spent hours trying to help me. Their final conclusion is that the modem is working fine, but the underlying flaw is the inability of an Apple system to run Windows. In desperation, I've ordered a US Robotics USB modem from the Mac/PC Connection that is both OS X and Windows XP compatible. It is on backorder for 2 weeks
Any help you can give me in the meantime would be greatly appreciated! Glad I kept my old Dell!

"I am confused, QuickDraw. If the poster cannot get online via Windows XP, how does he or she get the drivers?"
I was speaking of the Boot Camp drivers that comes on the Leopard Disc. This could possibly be the answer to your troubles as well if you haven't already installed them yourself. After you've successfully installed Windows via Boot Camp, you need to boot up into Windows, then stick in your Leopard Disc and the drivers are supposed to install automatically. If after you've installed the BC drivers you still cannot get online via your router, then post back.
Hope this helps.
By the way, you really need to start your own thread. That way you'll have a better chance of being assisted from others. Just a suggestion.

Does Mountain Lion bring back Apple USB modem support?

I was one of those individuals shocked to realize that Apple failed to update the driver for the Apple USB modem from 32 bit to 64 bit in Lion thus killing everyone's abilty to fax from their Mac.
When I spoke to Apple Support last week, the individual hinted that Apple was going to do right and ship a 64 bit driver so people could start using their modems again for faxing.
Can anyone with the Gold Release confirm that the functionality is back or not?

Thanks for the reply. Still curious if Apple did right by their customers as the support rep implied that they would. I can't confirm either because I discovered tonight that I can't upgrade to Mountain Lion yet until Mariner Software decides to make one of their products compatible with 10.8. Starting to think I need to find an alternative to their product.

Apple usb modem & Airport Extreme

Does the external Apple usb modem work with the AirPort Extreme (802.11n)? Has anyone tried this?
I use dial-up internet service and was wondering if the AirPort Extreme can use an Apple usb modem to connect to the internet. Thanks.

The USB port on the 802.11n AirPort Extreme Base Station (AEBSn) is only for connecting USB hard/flash drives, printers, or hubs. The USB modem will not work.

Cannot send faxes w/ Apple USB modem, can you offer some help please?

Hi,
I am using the Apple USB modem connected to my brand new MacBook and so far could not send any faxes. The modem is working because I was able to receive 1 fax (which I sent to myself from my Nokia 9300i).
The monitor tells me that: dialing... ok, connecting...ok, sending... and then it fails.
On the other side (my Nokia 9300i) the fax is starting to come in but shortly thereafter it stops.
I tried Apple Fax (embbedded in the OS) and also PageSender v.4 with the same results.
Anyone of you can offer any suggestion/help as to why this is happening?
Thanks

I have always believed that the answer to this is yes, however, I have never had occasion to test it. In the past when we all used dialup it was either/or, because you couldn't fax with the same modem you were using to connect to an ISP at the same time. But since you are configuring internet through one network and faxing through another, it should work. Maybe someone actually doing it will wade in here.
Of course, there are a lot of efax services out there now that let you send and receive faxes through the internet.

Faxing with Apple USB Modem (external) - Can you do it?

I bought the new iMac G5 with built in iSight BUT no built in Modem. Apple offers a USB Modem and it says you can fax BUT one of the posts said they could NOT fax. Has anyone successfully sent and received faxes using the Apple USB Modem preferably from a new iMac?

The following appeared in yesterday's MacInTouch.com column:
Chuck Counselman sent a follow-up to his Nov. 16 note about faxing with Apple's new USB external modem:
I've since solved the problem. Now my Apple USB Modem not only sends and receives faxes; it also dials into Earthlink and makes a PPP connection to the Internet. For others' possible benefit, here is a description of what I did that worked. I don't know how much of what I did was necessary.
In System Preferences > Network, I defined a new Location (which I named "USB Modem," but the name is not important). In the "Show" pop-up menu, I chose "External Modem." Under the "PPP" tab I entered my Service Provider's name, my Account Name and Password, and primary and alternate telephone numbers for my ISP's modem pools; and I clicked "Apply Now." Under the "TCP/IP" tab, in the "Configure IPv4" menu, I left the default choice "Using PPP" unchanged. Under the "Modem" tab, in the "Modem" menu, I chose "Apple External 56K Modem (v.92)"; I left the other default choices unchanged; and I clicked "Apply Now". Then I closed System Preferences.
Via the data-modem menu in the OS menu bar, I chose "Connect," and was pleased to hear and see the familiar sounds and sights of a dial-up connection. I surfed the web for a couple of minutes just to test the connection; it was fine.
In System Preferences > Print & Fax, under the "Faxing" tab I had already entered my fax number and a "Save to" folder name. Now I clicked the "Set Up Fax Modem" button. A day earlier, clicking this button had gotten me an empty "Fax List" window. Now it got me a "Fax List" window containing one entry with the name "External Modem."
And now the Apple USB Modem answered calls, received faxes, and saved them in the folder I'd designated. Now I could send faxes, too, following the instructions in the OS Help.
I returned to my original Location, where my Network connection was via Airport, not via the USB modem. Now, in the data-modem menu in the OS Menu Bar, the "Connect" command was grayed out (as expected). However, the USB modem continued to function for faxing.

Ext Apple USB Modem - can't send out a fax!?!?

Hello all,
I'm having trouble sending a fax using the Apple USB modem. FYI, I did create an IP printer with the address of 127.0.0.1 and chose Generic PostScript Printer as the "print using" setting.
Specifically, I'm trying to fax a document I scanned into IPhoto. I was figuring I could click to print the doc and then switch to the IP Printer (FAX) and was then expecting a prompt for an outgoing fax number - never got the prompt.
Thanks in advance for any help.

Welcome to the discussions.
Mail 1.3.11 is the correct version for system 10.3.
I think the port in your error message refers to the SMTP server port. This setting is in the preferences for Mail. Choose Accounts, Select the account having trouble, and choose Account Information and then Server Settings. Write down the server port, so you can reset it in case changing it doesn't help. If it is not 465, try that. If 465 doesn't work, contact your mail service provider as to the correct setting -- my understanding is that they could choose something different, although most will use 465. Make sure the rest of the information in the SMTP server settings is correct.
You can upgrade to 10.4 if you wish -- there are pros and cons in doing so.
Frank

Apple USB Modem no longer supported

It appears that the Vista like experience of un-supported hardware continues. Not only does my HP Deskjet F2110 All-in-one no longer work, but my *Apple USB Modem* no longer works either. I doubt it, but is there a work around?

Michael Tennes wrote:
It appears that the Vista like experience of un-supported hardware continues. Not only does my HP Deskjet F2110 All-in-one no longer work, but my *Apple USB Modem* no longer works either. I doubt it, but is there a work around?
No work around needed. I have the Apple USB Modem working just fine on my system. I even have it plugged into a USB hub (which some claim won't work but it does). I have tried both faxing and internet access. Both work as they always have.
And, by the way, making snarky comments comparing OS X to Vista will not win you any friends or much help here either. Just because you have a problem doesn't mean everybody does.

Apple USB Modem Not Supported in Snow Leopard Running 64-bit Kernel Mode

Has anyone been able to get the Apple USB Modem to work with Snow Leopard (SL) when running SL in 64-bit kernel mode? I get an error saying hardware not supported.

I would suggest you take this question up in the MacBook Pro forum or perhaps the Snow Leopard forum. This forum is for question about older, Pre-G3 Apple hardware and so not the forum where you'll be most likely to get a quick and applicable response.
Regards.

I get the following error message when I connect a usb ethernet adapter to my new MacBook Pro: Unsupported - You cannot use an Apple USB Modem with this computer. I live were we only have dial-up and the Apple Store said this is what I need.

I get the following error message when I connect a usb ethernet adapter to my new MacBook Pro: Unsupported - You cannot use an Apple USB Modem with this computer. I live where we only have dial-up and the Apple Store said this is what I need. In addition, when I connect the phone to the connecter it falls out, it will not click in.

Why are you using a usb ethernet adaptor? Just plug the modem into the usb port.

Can the Apple USB Modem be used anywhere in the world?

I'm off (tomorrow!!) to Argentina and would like to use my Macbook to access the Internet via the Apple USB modem - but need to know if I buy one in London that it will work with a telephone socket in Buenos Aires ... or do I wait and buy the local version at the Apple Store in BA (which has opened just in time for my visit!) Any body know the answer to this question?

Too late guyz! Bye!

Apple USB Modem

I am trying to help a friend set up her new computer. She purchased a brand new iMac and an Apple USB modem. She lives in an area where she can only connect to the internet via dialup.
The iMac is running system 10.5.4. The USB modem is plugged directly into the back of the computer, not a hub. The phone line and connection are fine on the old blueberry iMac.
Now for the problem -- the computer recognizes the modem, dials, and attempts to connect with her ISP provider which is LocalNet. However, it never authorizes and a disconnect occurs. The error message is "Could not negotiate a connection with the remote PPP server. Please verify your settings and try again."
I have spent HOURS on hold with LocalNet, and have spoken with their technical support three times. No one seems to be able to figure out the problem and they are blaming it on the modem. Are there any known issues with Apple's USB modem? Does anyone have any suggestions? What should I do next?

You should look into authentication parameters, username, password and connection options your dial-up provider requires! If the modem is new, and also if its dialing, most likely there is nothing wrong with it - it tries to connect, but it fails the authorization procedure... thus you need to look into authentication parameters \ settings... that's my 2c thought :))

Problem with Apple USB Modem Caller ID functionality

Can't find a more suitable area to post this, so here goes... Caller ID detection using my Apple USB Modem rarely works. I've tried several different pieces of software, including looking directly at the modem's output with ZTerm, and it's apparent that the modem is not picking up the inbound caller ID information properly most times. It occasionally reports the proper data (time,date,number,name) but more often that not, it reports RING, and then ERRM=ICLID_202. My cordless phone reports inbound CID information flawlessly using the same phone jack and cable, so I'm confident the service is working properly on the phone side.
The modem's response to an ID request (ATI1) is *Apple Version 1.5.9*.
Do I have a bad modem, need a firmware upgrade, or what? Does anyone else have similar problems? Far as I can tell, the rest of the modem functionality (outbound faxing, etc.) works fine. Thanks for any help anyone can offer!

I tried posting earlier, sorry if both show up.
I am having the same problem with the Apple USB Modem and Caller-ID functionality. I am using the modem in conjunction with Parliant's Phone Valet Home Edition, and Caller-ID fails about 15-20% of the time. Along with missing Caller-ID information, the system also doesn't pick up the line on the usual 4 rings, it takes 8 rings before it answers on those same calls. I've talked with Parliant's tech support, and in the end they basically said that there is nothing that they can do if the modem doesn't pass the caller-id information to the program. They also suggested that maybe there was a "low-voltage" issue on the line that may be causing the system to miss caller-id and take longer to pick up, even though caller-id works on every other phone and caller-id display in the house, including one hooked up to the same jack as the Apple Modem. I then called AT&T to check the line - they stopped out and ran tests and said everything was fine on the phone line side. So there seems to be a combination issue going on here - the modem doesn't register caller-id, and also doesn't seem to realize that the phone is actually even ringing until several rings in. This could be part of the problem: If the modem doesn't "see" the phone ringing on the first ring it probably just isn't even looking for caller-id info when it is being passed before the second ring.
Just wanted to add my experience, and would appreciate any ideas - I have a rather expensive answering machine that only works about 80% of the time.
Thank you, and take care!
Jeff

OSX 10.4.10/Apple USB Modem issue

Hi there:
3 weeks ago I bought a new imac and also an apple usb modem (since we only have dial up where I live).
I wasn't having a problem at all with connecting to the internet.
I am online virtually most of the day and, at night, I disconnect and put my computer to sleep.
Now every morning when I go to connect, it just says "connecting" endlessly, with no dial tone....YES, the phone line is working.
It does nothing to disconnect the phone line, the modem etc.
If you click "disconnect" it just says "disconnecting" endlessly.
I am forced to shut down the computer and reboot to make it stop and reset itself and then I can connect to the internet just fine.
The only thing I can think of that changed since when I first got the computer is that I upgraded to OSX 10.4.10.
Does anyone know if this is a 10.4.10 issue or a modem issue?
I posted this in the old hardware forum as well....
Help!
Thanks!

I don't know how much of a Mac background you have, so forgive me if I state the obvious. Before and after any upgrade you should be repairing permissions (in Disk Utilities). There are some AOL issues with this modem if you use that ISP. I am having a problem with my usb modem not dialing for sending a fax @ work until I uncheck "wait for dialtone" but I am dialing through a work phone system. I have not figured out how to make this the default setting. Since you have a new iMac, you should call Apple Support by your misbehaving phone line.
Good Luck

Apple USB Modem and VoIP

I've been trying to help a friend set-up an Apple USB modem with his MacBook Pro. He wants to have it as a back-up, in case he is somewhere without any other form of Internet access. I've been using Macs for a long time and thought this would be a no-brainer, but it hasn't. I get a dial-tone, I hear the attempted connection sounds, then nothing - "dial tone not detected", or something like that. Earthlink confirmed that the access numbers were correct, plus the phone works fine. I've tried 2 different USB modems. I realized that he is using VoIP for his home phone and that the line runs through a Linksys "Viatalk" router. Could that be the cause of the problem? Are modems "supposed" to work over VoIP systems?
TIA

due to the various encoding and compression algorithms used, you typically cannot use a modem (including the modem built into fax machines) on most VoIP lines.
The VoIP connection is optimized to carry voice traffic and doesn't support the full signal range needed by modem communications.
You might try asking your VoIP provider for some assistance - some offer fax modem lines which may support modem transfers.
On the plus side I trust you are using this for testing only, right?
There's no point in using a modem as backup in case your main internet connection goes down because if your main line goes down, so does your VoIP connection - therefore you couldn't use the VoIP connection anyway.

Can you prove Apple USB Modem supports Voice calls?

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