Can you run both Premium and Enhanced agents on the same UCCX system?

Just that.
Thanks,
Steven

No; all seats must be of the same license level. The design guide mentions this around page 1-2 when it talks about product packaging options (i.e. Enhanced, Premium, etc).
Cisco Unified CCX deployments must have all product components and optional features of the same package type. Mixing components or options from different packages is not supported. For example, Enhanced Inbound voice option and Premium Quality Manager option are not supported.

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