Can you use Crystal Reports for Enterprise to connect to BOE4 over the web?

Hello,
When I use Crystal Reports for Enterprise in BI Launchpad when I am connected on the LAN network it works.
If I connect via the internet, it doesn't.
I wanted to know if Crystal Reports for Enterprise only works if you are connected to Business Enterprise 4.0 on a LAN network and if it's not designed to work remotely, aka via the internet connection, like you can with Webi?
regards
Janetta

Hello,
We installed BOE4 on the server, it runs perfectly, no issues.
Install Crystal Reports for Enterprise on a laptop. It's the latest one as I checked to see if there's any later versions or patches.
I am able to log into the BOE Enterprise system as administrator.
Namely I have setup the Server connections per the following:
Server Name:   <IP address>
The check box for SSL is unchecked.
Server Port Number:   nnnn
Server Context: /dswsbobje
System display name:   <my server> External Connection
User Name : Administrator
It connects successfully.
I then go and create a report against a Universe that I can see listed on my BOE 4 server.
It then comes up with this error message:
"Unable to Logon: There is a problem logging on to SAP BusinessObjects Enterprise.
Please check your logon credentials and make sure your nework is properly configured before trying again.
If problems persist please contact your Administrator."
Architecture:
BOE 4 sits on Windows 2008 Server SP2
Laptops tried it on are Windows Vista and Windows 2003 Std.
Thanks for looking into this for me.
Edited by: Symonds Janetta on Oct 11, 2011 12:05 AM

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Best Regards
Anis

Venkat,
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[1542991 - How to serialize the ReportClientDocument using the RAS .NET SDK?|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533343332333933393331%7D.do]
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