Cancel Adobe Cloud

I need to cancel my adobe cloud today. I need a phone number or an email address. I already sent theresponse to the email I got to join. What else can I do to cancel this.

Hi there
I can see your membership was cancelled yesterday as requested.
Kind regards
Bev

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How can I make MS Word create PDF's again? After cancelling Adobe cloud, Word can no longer make PDF's. Worked before I used Adobe Cloud.

Hi. I can no longer create PDF's in MS Office. Before I installed and ran Adobe Cloud, this worked. Now, after cancelling Adobe Cloud, Adobe has also shut down the PDF feature that worked without problem before. Adobe now wants me to subscribe to make Acrobat work. No way. Worked before so it should not have been withdrawn. Can someone tell me what I now need to do to re-enable the PDF feature in MS Office? Never had a problem with it before. If this happens every time that I subscribe and unsubscribe, then Adobe need to pull their finger out and stop tampering with other programs.

Depending on which version of MS Office you have the Microsoft Save As PDF option is either an add-on or a feature.
If you are using MS Office 2007, then it's the Add-on and you need to either run repair for it from the Add/Remove Control Panel or reinstall the add-on.
http://www.microsoft.com/en-us/download/details.aspx?id=7
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My one month anniversary is July 27. I no longer want to use your product. I want to cancel my membership and receive a full refund, but I have been thwarted at every turn!

http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

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I have recently cancelled my adobe cloud order, and received an email that it was confirmed as cancelled, and I was charged for the two months I did not use.
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Hi there
I can confirm that your membership has been cancelled - there will be no further charges and it will not auto-renew.
Apologies for any confusion.
Kind regards
Bev

Cancel adobe creative cloud

How can I cancel Adobe Creative Cloud?
Thanks

Hi Rocioaldama,
You can follow the link: Contact Support and get in touch with our Chat support team in order to cancel your subscription.
Let me know if it works or not.
Thanks,
Ratandeep Arora

I have the university version of Adobe cloud where I pay every month. I would like the cancel my subscription. What is the easiest way to do this?

I Want to cancel. do I just need to call and talk to someone or is there a way to do it on here. I have the university Adobe cloud with all the programs which I pay for each month. Thanks!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I´ve contacted adobe support for cancelling a second adobe cloud I did by mistake when trying to

I´ve contacted adobe support for cancelling a second adobe cloud I did by mistake when trying to change my billing info and I just can´t get it cancelled.
The support people keep asking me to direct call adobe support. I´ve bought my subscription through Brazil´s Adobe Store, that doesn´t sound correct for me.
And, there´s no place in My Adobe for direct cancelling a subscription?
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Ricardo

UPDATE: Solved question, the second support staff was able to cancel my second (and newest) signature.

I need to cancel the registration of Adobe Cloud

Hi, I need to cancel the registration of Adobe Cloud, What should I do?

Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

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Thank you for your help. I have finally figured out and shared my first image. The fear was that I was going to be charged a monthy fee just by using the service. It would be nice if there was a footnote with something to that effect. All I was seeing was the monthy and yearly fees.
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What happens to my files in the cloud if I cancel my membership?
If you cancel your paid membership you will still have access to the free level of membership, which provides 2GB of storage. You will have a 90-day grace period to delete files to get your cloud storage down to 2GB (or to purchase additional storage separately if you choose). If you leave more than 2GB of files in your cloud storage for more than 90 days, you may lose access to some or all of your files.
Can I access Adobe Creative Cloud without being a paying member?
Yes, there is a free level of membership for anyone who wants to explore Creative Cloud before committing to a paid membership. To sign up for a free membership, go to www.creativecloud.com and follow the instructions to get started.
What do I get with the free level of a Creative Cloud membership?
The free membership will provide you with access to powerful file syncing and sharing features, 2GB of storage space, free levels of Adobe services, and access to 30-day free trials of all CS6 applications and other Adobe desktop applications, such as Adobe Edge preview and Adobe Muse.
I will now try to figure out the privacy issues next. In the non public folder, who other than myself has access to sensitive photos? Trying to read the leagal documents is quite confusing.
Michael Bermant, M.D.
Retied Plastic Surgeon
Plastic Surgery Encyclopedia

I want to cancel Creative Cloud ... but can't get through to the gatekeepers

Like so many others I've been tearing my hair out in an effort to cancel Creative Cloud, which has never worked on my computer.
I tried the 1-800 number, but after costing me a lot of money (due to long waits and a per-minute charge on my phone plan) the line dropped part way into the conversation. I have since left a forum message some days ago with and Adobe employee (Rajshree) who seems to be the one person on earth able to implement a cancellation, but she has not responded.
It's infuriating that you can sign up without even trying but that it's so hard to get out of your subscription. As a loyal customer who has given many thousands of dollars to Adobe over the years, I'm saddened to report that in the course of this ordeal I have gone from loving the company to regarding it as despicably devious.
Thanks to anyone who can get me out of this,
Graham

Thanks so much Rajshree. Finally getting through to Adobe support feels like a miracle.
To answer your question, yes I used the same email address for Adobe registration and chat support. It never would have occurred to me that using just one address would render the system unworkable, but frankly at this point nothing would surprise me. It'd be nice if somebody could fix that.
Now that I've reached you, PLEASE CANCEL MY CREATIVE CLOUD ACCOUNT as I have requested. Email me if necessary. You have my email in the system. But please don't instruct me to go to some forum I can't get into. this is the only one I can find, and the pop-up says you are staff.
Since I never used it, and since I have spent countless frustrating hours trying to get through by phone and internet, I hope you will have mercy and not charge me any more than the hundreds I have already paid for Creative Cloud. Indeed, a full reimbursement seems reasonable to me given that I could never get it to work on my computer, and I could never reach support.
Having said that, let me make it clear that I WANT OUT ... now and forever.
Hopefully,
Graham

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As far as I know, there is a penalty for cancelling early
Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html

How does one cancel Creative Cloud. I am in a loop

how does one cancel Creative Cloud. I am in a loop

Adobe contact information - http://helpx.adobe.com/contact.html may help
or
Adobe Connect Support phone numbers

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Can anyone tell me how to cancel Creative cloud trial subscription???

Hi esetibej,
Trial are only accessible for 30 days, after that you can uninstall the product from your computer. And if you wish to purchase CC subscription then you can go to https://creative.adobe.com/plans
^Ani

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Hello,
am trying to cancel my membership and annual Communicate with team support but i don 't have succeeded, i'am from Mexico City and the only costumer services on the web site does not works.
Somebody can help me am desperate, it works if i give you my email adress, That use to register my adobe account?
I hope you can help me
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Thank very much and one more thing , how many days it takes to get my money
back?, it will be return the full money or just the half?
Regards
Diego
2015-03-20 6:25 GMT-06:00 Rajshree <[email protected]>:
Adobe Community <https://forums.adobe.com/?et=watches.email.thread> Cancel
Creative Cloud Annual membership
respuesta de Rajshree
<https://forums.adobe.com/people/Rajshree?et=watches.email.thread> en *Adobe
Creative Cloud* - Ver la discusión completa
<https://forums.adobe.com/message/7320097?et=watches.email.thread#7320097>

Why isnt billing the first thing on adobe cloud

Look at the discussion in the forum.
The popular discussion section doesnt start with billing. But most of the discussion topics that are nightmares are billing .
Its because nobody that works for ADOBE CREATIVE CLOUD actually has to pay for the service. So they have never gotten the SHAFT by needing to pay a past due payment.
I am getting the SHAFT. So now how do i pay my bill ????????????

u obviously have never HAD TO DO THIS. !!!
W_J_T - <
Renew or restart your membership
Renew your membership for another year: To renew for another year, you do not need to do anything. Your account is set to auto-renew so that you don't experience any interruption in access to your product or services.
Restart a canceled month-to-month membership: To restart your membership, sign in to Creative Cloud and click My Account from the menu at the top right. Or, you can purchase a new membership. If you need help, contact us.
Restart a canceled annual membership: You can’t restart an annual single app or a full Creative Cloud membership. Instead, purchase a new membership.
HAHAHA -< Login to cloud
< press account carrot
< My Account
HAHAHAHA.... 3 options 1. edit payment info 2. review transaction history 3. cancel this account
HAHAHA ... if adobe was smart, or ppl that worked there in strategy would be like. .. . prepay for 3 months? 6? 12?
nothing, There is absolutely without a doubt zero way to pay your bill for adobe cloud online if you miss a payment. Sorry there is no solution.

Cancel Adobe Cloud

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