Cancel adobe creative cloud

How can I cancel Adobe Creative Cloud?
Thanks

Hi Rocioaldama,
You can follow the link: Contact Support and get in touch with our Chat support team in order to cancel your subscription.
Let me know if it works or not.
Thanks,
Ratandeep Arora

Similar Messages

  • Unable to Cancel Adobe Creative Cloud

    This is absolutely ridiculous! If you follow Adobe's steps to cancel your account you get absolutely no where, you just go in circles and end up being directed to the same link again and again. It should not be this difficult to cancel a subscription. When finally resorting to the forum for help I find it incredibly unbelievable that when you type "cancel subscription" into the search bar dozens, upon dozens, upon DOZENS of results come up, each one with the same problem...hmmmmm if I were Adobe I might think then that there just may be a problem, but hey, if you can't cancel I guess we just get to keep charging you! This is absolutely preposterous, I am a college student and only needed creative cloud for one semester and will not use it again for the rest of the year. And after this experience I will NEVER use Adobe again and will warn anyone possible to never enter into a membership with them.
    This is what Adobe has recommended I do to cancel my plan:
    Click Manage Plan then Cancel Plan. You are then redirected to the customer service page and asked to contact customer support or go to this link (Cancel your membership or subscription | Creative Cloud)  that does not help at all. After wasting time on that crappy link you can contact customer support by phone, online chat or on the forums. Tried the phone number and that doesn't work, it just automatically hangs up on me half way through getting through the different options you have. Tried the online "24/7" chat and what a shock, that didn't work either. I finally tried the forums and all that did was confirm what a scummy company Adobe is for hoodwinking all of us into buying their software but having no way of canceling it.
    At this point I refuse to pay for products that I do not and will not ever use again. The way I see it, they are basically stealing money from me. Money that quite frankly as a college student I don't have. I cannot even begin to describe how frustrated and disgusted I am with Adobe. For any of you that actually know of a way to cancel a membership any help would be greatly appreciated.

    This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I tried going to "Cancel my membership" on their site but it just takes me in a full circle and I end up back at "Cancel my membership" again.  Is this a ploy to not let go of potentia

    How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I have tried numerous times going to "Cancel my membership" on their site but it just goes through several steps and ends up where I began (i.e. Cancel my membership). Why is it so difficult to unsubscribe? Thks for any advice. Lavandula

    Adobe contact information will not help You. The Finnish sites are making the same loop. The worst thing is that they have send me e-post telling that my membership will continue after first year automatically with 60 % higher price. I don't need do anything I will not continue the membership. It seems impossible to end it. The onlys solution seems to be close the credit card.

  • Please, I need to cancel the plan adobe creative cloud.

    How do I cancel the plan adobe creative cloud?
    I followed the steps of help, but the option to cancel the plan no longer exists!
    I tried to call 0800 the company, but I was almost 1 hour and no one answered.
    Who will help me?
    Gisela

    Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
    or
    Adobe contact information - http://helpx.adobe.com/contact.html

  • I want to cancel my Adobe Creative cloud anual signature, to change for only the photoshop signature.

    I want to cancel my Adobe Creative cloud anual signature, to change for only the photoshop signature.

    Hi Andrec73513286,
    If you are at a point in your membership where you could cancel yourself the process is explained here: Cancel your membership or subscription | Creative Cloud
    Otherwise, you'll probably need to contact our customer support for assistance
    Contact Customer Care
    - Dave

  • I would like to cancel my adobe creative cloud membership please

    I would like to cancel my adobe creative cloud membership please

    This doesn't work. It's asking me to contact customer support, but keeps circuling back to the page where it describes how to cancel a membership yet still not showing an option to cancel.  In addition to that, it does not give me customer service contact info.

  • My adobe creative cloud single app cancellation did not go through!

    Early last month I called to cancel my Adobe Creative Cloud single application account (Acrobat) and was told that the account was cancelled. Then, a couple days ago I saw on my bank statement that I am still being charged for the account. I can't get through on the phone to talk to someone about this and the chat support is busy also. I just want to cancel my account!

    The following orders are cancelled.
    Creative Cloud single-app membership for Acrobat Pro (one-year)
    Desktop Subscription
    Jan 28, 2015
    Creative Cloud Student and Teacher Edition (one-year)
    Desktop Subscription
    Jan 19, 2014
    There is a new purchase for which you have been charged :
    Creative Cloud Student and Teacher edition (one-year)
    Desktop Subscription
    Feb 21, 2015
    The charge that you are considering as being charged for cancelled CC is the charged of the unpaid amount of the previous CC.
    You can also contact support for this Contact Customer Care
    Regards
    Rajshree

  • I really want to cancel my subscription to Adobe Creative Cloud.

    I concluded my one-year subscription to Adobe Creative Cloud and I contacted customer support and they canceled my subscription and they tell me that there will be no charge for canceling because I concluded my full year. I have a transctiption of that chat. Now I received an email telling me that "Per your request, we have reactivated your subscription to Creative Cloud", Whats going on here?. I didn't reactivated my account!, I already canceled my annual subscription. (Adobe) Really I don't need another year of Creative Cloud. The chat option is disabled and when I call to the phone number provided by Adobe, it only tells me to inititate a chat with and Adobe representative, but that option is disabled!. Are there still people taking care of customers?
    How can I really (really) cancel my subscription?
    Thank you if a human reads and attends my concern.

    The CC purchased in Dec 12, 2013 have been cancelled successfully, you shall not be billed further.
    Regards
    Rajshree

  • I can't cancel my adobe creative cloud.

    I can't afford it anymore but it wont' let me cancel. I've been unable to figure it out for weeks. Help!

    I have had the same issue. When I finally called, I was told my account was cancelled, but I just learned that I am still being billed for it. Today, when I called back and complained I was being transferred to the cancellation line when the phone call was disconnected. When I called back, I was informed by the automated system that I had a wait time of two hours. So then I tried to use the chat support feature, only to learn that they too were backed up. At this point I'm tempted to never use Adobe Creative Cloud again. They seem to have outsourced their customer support work for very little money.

  • So I would like to cancel my subscription to Adobe Creative Cloud. Please tell me how. Thanks!

    So I would like to cancel my subscription to Adobe Creative Cloud. Please tell me how. Thanks!
    It's a shame there isn't just a 'cancel' button, but ...

    Here's how
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Your system of contact for help is very rigid and complecated : Hallo, you are charging me twice every month for the Adobe Creative Cloud, please, please cancel one!!!!! Hauke

    Your system of contact for help is very rigid and complecated : Hallo, you are charging me twice every month for the Adobe Creative Cloud, please, please cancel one!!!!! Hauke
    Message was edited by: Hauke Juergens : Your system of contact for help is very rigid and complecated : Hallo, you are charging me twice every month for the Adobe Creative Cloud, please, please cancel one!!!!! Hauke

    Posting here is not going to help you.  This is a user to user forum.  No one here has any ability to manage your account.
    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • Cancelation of Adobe Creative Cloud

    Hey so if i decide to cancel the Adobe Creative Cloud on the monthly plan it says I will have to pay 50% of my contract so i will have to pay halof of 50 every month?

    If you are on the Annual plan you will have to pay 50% of the remaining months on your contract.

  • Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

    Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Cancel membership adobe creative cloud????

    I want to cancel my Adobe Creative Cloud with all the programms (Month to month pay). I already followed the steps in the helpsite, but it doesn`t works, because its not the same in my profil like in the helpsite. Is there somewhere a number that I can call outside of the opening hours? Ahh its soo complicated to cancel this....
    Is there somewhere, there can help me?
    Thanks

    Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
    or
    orders, returns http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Help me cancel the 30-day free trial period for Adobe Creative Cloud

    HI, I want to cancel my 30-day free trial period for Adobe Creative Cloud.
    Please, assure me you won't start charging me after the free trial period.
    Thanks

    alexacaesco wrote:
    HI, I want to cancel my 30-day free trial period for Adobe Creative Cloud.
    The customer support should be better. How are we supposed to contact you guys if there is no phone number for the USA?
    Please, assure me you won't start charging me after the free trial period.
    Thanks
    Oh!! just stop using it and after 30 days, it will expire.  No need to to take any action.  It is free so anyway so why bother?
    They cannot start charging you because they don't have your credit card details.  They need to have your express permission to take out a full contract of 12 months.

Maybe you are looking for

  • Getting values from jsp in portlet

    Hi, I want to know if I submit values from a jsp page how can get those values in the portlet class (extends Generic portlet). I have tried accessing using actionRequest.getParameter() and also renderRequest.getParameter(). But I get null value . Do

  • Can files and folders be shared between 2 or more user accounts on the same computer?  If yes, how is this set up?

    I want to have a second user account on my imac (OS 10.6) that can access folders and files in the first user's account and the reverse.  I also want both users to have access to the same Safari and Firefox bookmarks. Can this be done?

  • I can't open iTunes in Windows 7

    I can't open iTunes in Windows 7 even I download the latest version. (iPhone is iOS 5.0.1) It's 64-bit Windows 7 and every time I clicked "Agree" in tthe software license, it doesn't work. Then the PC helping centre shows the following sentence: "iTu

  • Multiple app on same Run time engine

    Hello Can we run multiple application on same CVI run time engine? We have thin client desktop and want to run application on different terminals. Is it possible? Means on server there will be one application installed and 5 terminals will  use same

  • Movies and Music on Two Computers

    Recently, I got a new computer, but I still want to keep all the movies and music from my old iTunes on my ipod. Unfortunately, itunes prevents me from putting two movies on my ipod from two different computers. I find this extremely unfair seeing as