Cancel contract, keep phone number

We have two lines with Verizon. Due to the economy we have to discontinue being a part of the Verizon community. Phone number 1 (cheapy flip phone), completed contract in Feb 2014, phone number 2 is a personally owned iPhone 5 and is willing to pay the $175 to end the contract. I know phone number 1 will be able to keep phone number but what about phone number 2. I love Verizon however, the representatives when consulting with the Verizon store have not been completely honest with my in the past. I cannot afford to have this happen again. Can someone advise me on this, someone who really knows, is honest and does not work for Verizon just for a buck. PLEASE

Hello brianwendy007,
While your original posting requested a response from a non-Verizon employee, our commitment to your wireless happiness is what made me compelled to answer. You are too important to us to not provide any assistance. I have to ask, what's the reason for wanting to leave? While you stated that it was due to economical issues, we do have options available that I'm sure that you will love. If you are interested then please send me a private message so we can discuss. I took the liberty of following you so we can begin.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport

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YOU LIED ABOUT KEEPING PHONE NUMBER CONFIDENTIAL

YOU LIED ABOUT KEEPING PHONE NUMBER CONFIDENTIAL SIGNING UP FOR SMS ACCOUNT. MY PHONE STARTED RINGING OUT OF THE POCKET 20 MINUTES LATER, ALL TELEMARKETERS CALLING FOR MY SCREEN NAME. ITS' THE 1ST AND ONLY TIME I GAVE IT OUT ON THE NET. DON'T TRUST THESE GUYS WITH YOUR REAL NUMBER, OR YOU'LL HAVE TO CHANGE IT AND NOTIFY ALL OF YOUR REAL WORLD CONTACTS. THE SYSTEM I SIGNED UP WITH WAS RADIO OFF, HARD WIRED THROUGH A FIREWALLED ROUTER, FIREWALLED COMPUTER, ALL OUTGOING DATA BLOCKED EXCEPT BROWSER.

What did you expect form a company that actively participates in assisting the NSA/CIA with spying on all users of its software?

Stop paying for service, reserve/keep phone number?

Can I stop using and paying for one phone's service, yet reserve/keep the same phone number for when I want service again?

Good morning wejones and thank you azsaluki for your feedback.
wejones, this is a very good question! I'm happy to help clarify this for you. You have the option to suspend your line for up to 90 days as Vacation Suspend. Each time you suspend there is a $15.00 fee, and you're allowed to suspend up to 2 times back-to-back, which is 180 days. If you suspend with billing, you will still be charged the monthly access fee for that line while suspended, and the contract end date will not change. If you suspend without billing, you will not be charged the access fee; however, your contract will be extended for the time the line was suspended. The line will be reinstated automatically after 90 days with either suspension option. After the 90 days, you will need to contact us, (Customer Service), if you want to continue to have the service suspended. If you disconnect the line altogether, you will not be able to get that mobile number back.
I trust this information is helpful.
Thank you,
VanessaS
Follow us on Twitter at www.twitter.com/vzwsupport

How to keep phone number on prepaid plan if you drop service for 1-2 months and then resume?

Impossible to get thru to Verizon chat for over 8 hours! :-(
When I signed up for prepaid plan on Iphone (49 monthly, no annual contract), I was told I could keep my phone number even if I dropped service for a month or two. Verizon would charge $100 to 'reserve' my phone number, so I would not lose the number - so they would not recycle it out to another phone.
I don't see where to pay the $100 and for this payment to be used for reserving the number so I dont lose it. Iff I add $100 it just looks like I paid for 2 months, I dont see a way for this to be applied to keeping the number. It would just be applied to the monthly amount.
And there is no way to get a live person on Chat :-(
Would really appreciate your help pls.
Loads of thanks,

At $49/month, I do not see the difference between just paying your monthly costs for 2 months and not using the phone or paying $100 to reserve your number. The end result is the same, but in the first you could always start using the phone if you needed it.
$100 to reserve a number for 2 months is just ridiculous.

Suspension - keep phone number?

I have suspended my service twice in the past 12 months. Therefore I am unable to continue suspending my account. However, I plan to use my phone again next spring. If I cancel my account & sign up again in May, is it possible to keep my same phone number?

See [Resolved!] Verizon Wireless -> Google Voice Number Porting

Keep phone number

My wife has a prepaid cell phone right now with verizon. We are looking to upgrade for her. If I add my wife's phone to my account and get a family plan, can she keep her current number?

To transfer your wife's number from prepaid to post pay the phone number and phone will need to have been active on prepaid for 6 months before they will allow it to be moved over. If the number has been active for 6 months, but the phone has not you'll be required to get a new phone.

Moving house can't keep phone number

So I'll be moving house soon and I'm trying to organise moving my phone, tv and broadband to the new place.
The trouble I'm having is that when filling in the online form it says that not only will I need a new line installed and can't keep my phone number but I won't get all the channels I get just now (standard Vision package).
The new place has had a BT line and is only up the road a bit from where I am just now.
Is there something I'm doing wrong? From what it says before I start filling in the form I should be able to move everything without charge as long as the new place doesn't need a line installed. Which the new place shouldn't need as it was a BT line before.

InterMatt wrote:
So I'll be moving house soon and I'm trying to organise moving my phone, tv and broadband to the new place.
The trouble I'm having is that when filling in the online form it says that not only will I need a new line installed and can't keep my phone number but I won't get all the channels I get just now (standard Vision package).
The new place has had a BT line and is only up the road a bit from where I am just now.
Is there something I'm doing wrong? From what it says before I start filling in the form I should be able to move everything without charge as long as the new place doesn't need a line installed. Which the new place shouldn't need as it was a BT line before.
Have you checked the line in the new property works? If not it'll need to be connected which is normally chargeable.

What's the cost of transferring your phone number?

I'm considering purchasing an iphone, as my treo700p is terrible. I have Verizon and would like to bring my phone number with me, but I just found out it could cost a couple hundred dollars. Has anyone with verizon out there done this?

I switched from Verizon to AT&T 3-4 months prior to the iPhone's release. I had a year remaining on my contract at the time but Verizon released me from my contract without charging me the $175 early contract termination fee due to poor reception issues at my house. Verizon wasn't obligated to do so since no cellular provider is responsible for reception inside the walls of your residence or within any building but since I use my personal cell phone in place of a landline at home and I had been a Verizon subscriber since the summer of 2001, they granted me an exception but doing so is the exception rather then the rule.
If you remain under contract with Verizon and port your Verizon number over to AT&T, this will cancel your contract and Verizon charges a $175 early contract termination fee.
How many months do you have remaining on your contract? If less than 6 months or so, you can get a new phone number with AT&T for an iPhone and keep your Verizon contract and phone number. When your contract with Verizon expires, you can call AT&T to have your Verizon number ported/transferred to your iPhone replacing the new number acquired with AT&T for the iPhone. There is no charge for this and the number porting process by AT&T will cancel your service with Verizon automatically. Verizon will send your final bill after your Verizon number is activated with the iPhone.
Or you must wait until your contract with Verizon expires.

Re: How to keep phone #on prepaid plan if u drop service for 2 months, then resume?

Re: How to keep phone number on prepaid plan if you drop service for 1-2 months and then resume?
Thanks for the replies !
I pasted in the link to the discussion I started earlier. Dont see a way to respond to replies. If there is a way to do this, would love to know pls!
I may want to drop the monthly service for 2 months or more. So the offer to reserve a number for $100 is actually more appealing than paying 49 monthly for more than 2 months. I just cant find a way to pay it that doesnt get lost in monthly payments
I have tried the cust service number for pre paid. It's menu driven, no option at all to speak with anyone, and no option that matches my question. It's nothing more than a set of text that is accessed by the telephone. One way communication, no chance to get any help :-( Disappointing. And Chat is still busy :-(
Thanks for reading and any tips!

If you don't get the option to reply then refresh and log back in, your login most likely timed out.
As for calling in I just called
Phone Number
888-294-6830
I waited 2 mins 36 seconds with no menus and got a human.

What is the best way to untangle myself from my parent's phone plan while keeping my number?

I know what I would like to accomplish I just need to figure out the correct steps to take. So the situation at present is that I have a line which is tied to my parents Verizon account that I would like to take over. However, I do not wish to alter my parents plan since they are grandfathered in for an unlimited data plan. Additionally, I am trying to start a new plan with my fiancé who does not currently have Verizon phone.
I have a series of questions so the answer to any of them would be greatly appreciated.
1) If do an assumption of liability for the line I currently use will it terminate my parents contract or result in any fees being charged to their account? Will they still have the same plan text, talk, data limitations? Will removing my line from their plan result in a price change for them (since it will be one less line on the plan) or will it remain the same because the plan they are enrolled in is no longer available?
2) If I assume liability for the line does that count as initiating a new 2-year contract? If it does can I add a new line to the plan at that point? I’m also curious if I’m I eligible for the new 2-year contract pricing on a new phone if I assume liability for the line?
3) Is my life going to be infinitely easier if we both just ditch our old numbers? Might it be a better (or even possible) alternative to get a new plan with 2 lines and port our old numbers? (Keeping in mind I don’t want to mess with my parents plan) For instance essentially trading the phone number I use on my parents line for whatever number is assigned the new plan I sign up for? And is it an incorrect assumption that my fiancé can keep her old number from Straight Talk?

clarificationrequired wrote:
I know what I would like to accomplish I just need to figure out the correct steps to take. So the situation at present is that I have a line which is tied to my parents Verizon account that I would like to take over. However, I do not wish to alter my parents plan since they are grandfathered in for an unlimited data plan. Additionally, I am trying to start a new plan with my fiancé who does not currently have Verizon phone.
I have a series of questions so the answer to any of them would be greatly appreciated.
1) If do an assumption of liability for the line I currently use will it terminate my parents contract or result in any fees being charged to their account? Will they still have the same plan text, talk, data limitations? Will removing my line from their plan result in a price change for them (since it will be one less line on the plan) or will it remain the same because the plan they are enrolled in is no longer available? The AOL will not result in any additional fees on your parents plan, and will simply remove your line, leaving the rest of their plan intact. The cost of your line will be dropped, as it is no longer part of the plan. If they still have the unlimited data, then it sounds like the Nationwide plan, so your line would be either $10 or $10 + $30 if you have a smartphone. That amount would simply drop off.
2) If I assume liability for the line does that count as initiating a new 2-year contract? No. Your contract remains the same as it was, with the same upgrade / contract end date. If it does can I add a new line to the plan at that point? I’m also curious if I’m I eligible for the new 2-year contract pricing on a new phone if I assume liability for the line? You can split off into your own plan, keep your number, and add a line for your fiance. You can port your fiance's number from Straight Talk to the new account. There's no reason to "ditch" your current numbers. In fact, by starting a new plan with a new number and cancelling your current number on your parents plan, WOULD result in an ETF if the # is still in contract. You would probably be eligible for 2 yr pricing on the new line for your fiance, and she likely would need a new phone to work on Verizon (ST may or may not work on a Verizon contract account, I'm not sure). Your line would carry over with the same eligibility it has now.
3) Is my life going to be infinitely easier if we both just ditch our old numbers? Might it be a better (or even possible) alternative to get a new plan with 2 lines and port our old numbers? (Keeping in mind I don’t want to mess with my parents plan) For instance essentially trading the phone number I use on my parents line for whatever number is assigned the new plan I sign up for? And is it an incorrect assumption that my fiancé can keep her old number from Straight Talk?

Can I buy out my contract to transfer phone number to company account?

Hello,
Currently I have a droid phone under contract with Verizon, and I am eligible for an upgrade in June, 2015, but can buy out of the contract for $180. I also am going to get a company phone for my job, but it is required that this be the iphone 6 and it can be either with Verizon or AT&T service. Ideally I would like to just transfer my number to my company account and use the iphone full time, but unfortunately it's not that simple.
Here are the options I've been informed I have:
1) Have the company take over my account for no cost, but the company would have to pay $649 for a new iphone since I'm not eligible for an upgrade, and I'm not sure I can get this added cost approved.
2) Get a separate company phone number and iphone that the company will buy for me (I think it will cost them $200). Not ideal because I would either lose my phone number or I would have to keep paying for my phone and carry 2 phones around.
Here's the option I want, but nobody can confirm it is possible:
3) I buy out my old contract for $180, then transfer the phone number to my company phone where I would get a new contract and a new iphone. I'd be fine paying the $180 out of my pocket since I'd make that up in savings in 3 months. I was on hold with customer service while 2 service people were debating whether or not this was possible, but after 15 minutes of dead air I had to leave to attend a work meeting, so I don't know if it's possible.
Here's the option I don't want to but may be forced to do:
4) Start a new contract with AT&T through my company and have my number ported over. I would then pay the $180 to Verizon to get me out of my obligation.
In case anyone has actually taken the time to read all this, here are my questions:
- Is Option #3 actually possible? Has anyone done it?
- Is Option #4 possible? If it is possible, wouldn't Verizon just prefer I do option #3.
- Are there any other options I'm not considering?
Thanks for any input you can give

Hello Kinquana,
Yes, I'm available for Early Edge upgrade, but from what I can tell it doesn't really offer my company any savings versus them just buying the iphone up front at full price, and it probably just creates complications for the IT department. Either way, it's an additional cost that I would have to get approved.
So it sounds like my best option is to just move my number to AT&T and cancel my verizon account? Seems like you would not want that to happen.
I do not have any issues with my current phone, but my company requires that I get an iphone due to compatibility with email and security.
Thanks for the quick response

Drop an "out of contract" line from family plan, but keep the number

I have a family plan with 4 numbers. One of the numbers (let's call it line#1) is out of contract, so I can drop it without penalty. However, this is my daughter's number and I really don't want it to change. Another of the numbers (line#2) is still under contract, but it is a phone number I don't need any more. Verizon will not let me "swap" these numbers and keep line#1 while dropping line#2 -- unless I pay the termination fee on line#2. So, I'm wondering if this will work:
1. Port line#1 TO Google Voice (paying $20 to do so). This will cancel the Verizon contract for line#1.
2. Activate my daughter's phone with line#2, and configure GV to forward calls/texts from line#1 to line#2.
3. Wait a few days for things to stabilize.
4. Port line#1 FROM Google Voice back TO Verizon, replacing the line#2 phone number.
At the end of this process, I will have effectively dropped the Verizon contract for line #1, have line#1 take over the contract formerly owned by line#2, and removed line#2 from my Verizon account. This is exactly what I explained to 3 different Verizon people, both over the phone and in a store -- and they claim that they can't do it because "the phone number is tied to the contract". They won't let me "swap" or "port" a number within my account, but they will let me replace the phone number on a currently active contract with an external number that gets ported in to Verizon. So, I need to port line#1 OUT of Verizon (paying Google $20 to do this) and then turn around and port it back IN to Verizon, replacing the line#2 phone number I no longer need. I don't see a reason why this will not work, unless Verizon has some self-serving rule about not porting in a number that was recently ported out. (Is there a "waiting period" involved here?) It's idiotic to me that Verizon would rather have me give $20 to Google to port a number out and back in rather than allow me to swap phone numbers on my Verizon account.
Any thoughts?

Thanks, 21stNow and Brian68.
Understood. I use Google Voice as my primary number now, but my daughter would prefer not to mess with it. She wants HER number (line#1) to show up on outgoing calls/texts using the native dialer/messaging apps. She has an iPhone, and I'm an Android guy, so I don't know how well GV integrates with the iPhone's native dialer/messaging apps. (On my Android, my GV number shows up on outgoing calls from the native dialer by choosing to "Use Google Voice to make all calls" in the GV app. I suspect this would be the same on the iPhone. However, texts sent using the native messaging app (not GV) come from my actual cell number -- even if I change the "Callback" number to my GV number.) I suppose I could train her to use GV for messaging, but GV does not handle MMS or group texts -- it just ignores them! I don't care about this, but my 20 year old daughter does!
Regarding being unable to port the number back into Verizon, is this a restriction because it is a former Verizon number? As I understand it, I can log into MyVerizon and choose to "Change Mobile Number" on one of my active contracted lines. There is an option to port in a number to replace the number currently on that line. Other threads suggest that porting from Google Voice works the same as a landline port. Has anyone tried this and had success/failure?

Keep sprint number without breaking contract?

I received an iPhone for Christmas and figured it would be great timing because my Sprint contract expires in just a few days (the beginning of January). I have been a sprint member and have had the same phone number for the past four or five years. I know that I can keep my current phone number and transfer it to AT&T, but I've heard a lot of conflicting information. Most people are telling me that I have to cancel my sprint contract in order to keep the number. Others are saying wait till it runs out and you will still be able to use the number. I'm not sure what to do--is there any way to transfer my current phone number to a new AT&T account WITHOUT breaking my sprint contract? Will letting the contract expire still allow me to have the number? Like I said, it's up in a few days anyway and there's no way I want to pay $200 to break it.

You can port your number prior to the end of your contract, you must call Sprint and ask for a new number and let them know that your are porting your current number and that you are trying to do a change of responsibilty on the current service, you have 60 days to find a new customer, but if you don't find a new customer no big deal since your contract will expire before the 60 day period.

Disconnecting family line but keeping the phone number

Hi All,
I have a family plan with one main line and the other line for my wife. I wanted to disconnect the line for my wife but put her phone number on my main line. I called Verizon but they told me they can not do it. Do you have any suggestions? We have been using the phone numbers for many years and would really like to keep it.
Thanks

bupaoqi wrote:
Hi All,
I have a family plan with one main line and the other line for my wife. I wanted to disconnect the line for my wife but put her phone number on my main line. I called Verizon but they told me they can not do it. Do you have any suggestions? We have been using the phone numbers for many years and would really like to keep it.
Thanks
If I understand you correctly, you just want to cancel your main line, then your wife's line will be your only line, correct.
It would probably best to do this in a Verizon store, but it seems that all you need to do is to have Verizon cancel your main(primary) line. Your wife's line would then convert to an individual plan instead of part of a Family plan. You will have to choose from among the minute plans available for an individual plan.
Edit: If your main line is currently under contract, though, you will have to pay an ETF when you cancel it. If what you wanted to do was to get out of the contract on your main line without paying an ETF, then Verizon is correct in saying that they will not transfer the contract from your main line to your wife's line.

Why does my iPhone 6 keep asking me to enter my phone number to text? It's already in there but keeps popping up everytime I open messages

I have a iPhone 6 and every time I click on messages a pop-up will appear saying I need to enter a phone number to be able to message. It has two options "cancel" or "settings" so I select "settings" and it takes me to my message settings and my phone number is entered there so I will re enter it and click "save" and when I go back to messages it will pop up again. Any idea how to fix It? I've done all the updates and I have restarted my phone twice.

I think I figured it out. Did everyone, by any chance, have their device previously jailbroken? Then when they backed up their apps with iCloud, iCloud saved them? Then when trying to restore to a previous backup after upgrading to IOS6 all the apps showed up but just say waiting underneath? Well the reason it keeps asking for the apple id and password is because of those apps. As I noticed, the apps that are like that, when I tap on them the same window shows up asking for my info. All I did was erase the apps that were 'waiting' that were previously downloaded from when my iPad was jailbroken and I haven't gotten the little pop up since, its associated with the apps, I noticed that, but not exactly what its reasoning behind it is, probably because it is asking for your ID in order to download it, but when it can't connect, because of it being a pirated app, the device gets confused and when isn't able to download the first time, it will try again and continuously ask for your ID in order to confirm its download.
Hope this helps.
- After this upgrade I'm going to be avoiding jailbreaking and just deal with what I have to app wise.

Cancel contract, keep phone number

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