Cancel creative cloud in the first month

How do I cancel my creative cloud membership in the first month? I have followed the help links, but they don't take me anywhere that actually let's me cancel my membership.

Hello Jmarks244,
Welcome to the Adobe Forums!
I am sorry to hear you have trouble to get in touch with our customer support.
Please allow me to get in touch with you by email.
Thanks.
Arnaud.

Similar Messages

  • Trying to install creative cloud for the first time and getting error code:1

    im trying to install creative cloud for the first time but im getting a error code:1
    what can I do?

    Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
    Mylenium

  • How do i cancel my subscription within the first month

    trying to find the appropriate place to cancel my subscription and get refunded.  The site led me here to the forums.  Will someone please tell me simply how I should go about cancelling my subscription.  It's amazing this information isn't so readily accessible or apparent on the site.  I find many aspects of this website to be unintuitive and byzantine.  This is just another example.  Please help, thank you.

    Hi skarloff,
    Thank you for posting on the forums, you can simply log in to your account and can cancel the subscription.
    For more information refer to the below mentioned article.
    Cancel your membership or subscription | Creative Cloud
    Thanks,
    Vikrantt Singh

  • Cancelling creative cloud.

    I've tried three times now to cancel creative cloud.
    the first time, by phone, to the 866-412-8699 number.which, after a laborious description of how to reset my password from the operator there, ended up with him telling to call 1-866-412-8669 and to tell them to cancel my account  (wtf??)..
    the second time,by chat, - or so I thought,but this morning.. it's still showing active and to expire in june 2014.
    and the third time (now) I'm stuck in chat being transfered to another chat ..which, since the chat window now doesn't  respond to input gives no indication of how long that might take. and since I have to go to work, might as well be forever.
    why is there no simple way to cancel creative cloud from the account manager  ??

    Hi stewart123
    I'll arrange for someone to contact you regarding this. 
    Thanks
    Bev

  • Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after a month and only pay for that month.

    Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after 1 month and only pay for that month?
    Thanks

    Hello Tom,
    You may sign up for a free trial of creative cloud which you can check out here. Download a free trial or buy Adobe products | Adobe downloads
    You may either pay for a month to month membership or annual as listed here. Creative Cloud pricing and membership plans | Adobe Creative Cloud
    Let us know if this helps!
    Thank you,
    Jo-Marie

  • I ordered the 'Creative Cloud" student version two days ago, but yet it only appears as the test version, though I already paid for the the first month. What can I do?

    I ordered the 'Creative Cloud" student version two days ago, but yet it only appears as the test version, though I already paid for the the first month. What can I do?

    Burakymz for information on how to resolve the connection error preventing your membership from being authorized please see Sign in, activation, or connection errors | CS5.5 and later.

  • It's my last month with Creative Cloud and the suscribtion doesn 't appear on my account thus I can't cancel .What to do?

    It's my last month with Creative Cloud and the suscribtion doesn 't appear on my account thus I can't cancel .What to do?

    I already own Production Premium CS6 but I suscribed last year for a combo Photoshop and Lightroom package. The Production Premium appears on my page but not the sucribtion .How can I cancel it .My last month is in December and they just want me to go for another year .Thank You for your help

  • Canceling my annual membership within the first month - full refund

    I purchased annual InDesign, Acrobat, and PhotoShop applications but want to cancel for a full refund. I'm canceling within the first month. I have a Mac and I do not want these applications on my computer anymore.

    Look thru the following links and use the chat option if required for your situation:
    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    https://forums.adobe.com/thread/1703848
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • How do I cancel my annual membership within the first month without calling to their phone?

    I want to cancel my annual membership during the first month, but I can not call to their phone. Anybody has a solution? Thanks.

    Hi,
    thanks, but their instructions lead you to contact them, and I can not call them.
    Am 06-Nov-2014 12:42:38 +0100 schrieb [email protected]:
    HOW DO I CANCEL MY ANNUAL MEMBERSHIP WITHIN THE FIRST MONTH WITHOUT CALLING TO THEIR PHONE?
      created by Kartikay_Sharma in _Creative Cloud Download padding: 10px; margin-top: 20px;">
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6904898#6904898
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: 
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the STOP EMAIL NOTIFICATIONS LINK.
    Start a new discussion in Creative Cloud Download & Install by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • I would like to cancel my month-to-month subscription within the first month. Help!

    I just registered for Adobe Create Cloud and I no longer need it. How do I cancel within the first month??
    Emma.

    Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help

  • In Creative Cloud, does the $9.99/month Individual Photography plan come with BOTH Lightroom and Photoshop CC?

    In Creative Cloud, does the $9.99/month Individual Photography plan come with BOTH Lightroom and Photoshop CC?  It is not very clear on the home page.  It shows both and mentions both, but doesn't specifically say BOTH come with the monthly $9.99/month plan.  Can somebody clarify?

    Special Photography Plan
    http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html

  • I want to cancel Creative Cloud ... but can't get through to the gatekeepers

    Like so many others I've been tearing my hair out in an effort to cancel Creative Cloud, which has never worked on my computer.
    I tried the 1-800 number, but after costing me a lot of money (due to long waits and a per-minute charge on my phone plan) the line dropped part way into the conversation. I have since left a forum message some days ago with and Adobe employee (Rajshree) who seems to be the one person on earth able to implement a cancellation, but she has not responded.
    It's infuriating that you can sign up without even trying but that it's so hard to get out of your subscription. As a loyal customer who has given many thousands of dollars to Adobe over the years, I'm saddened to report that in the course of this ordeal I have gone from loving the company to regarding it as despicably devious.
    Thanks to anyone who can get me out of this,
    Graham

    Thanks so much Rajshree. Finally getting through to Adobe support feels like a miracle.
    To answer your question, yes I used the same email address for Adobe registration and chat support. It never would have occurred to me that using just one address would render the system unworkable, but frankly at this point nothing would surprise me. It'd be nice if somebody could fix that.
    Now that I've reached you, PLEASE CANCEL MY CREATIVE CLOUD ACCOUNT as I have requested. Email me if necessary. You have my email in the system. But please don't instruct me to go to some forum I can't get into. this is the only one I can find, and the pop-up says you are staff.
    Since I never used it, and since I have spent countless frustrating hours trying to get through by phone and internet, I hope you will have mercy and not charge me any more than the hundreds I have already paid for Creative Cloud. Indeed, a full reimbursement seems reasonable to me given that I could never get it to work on my computer, and I could never reach support.
    Having said that, let me make it clear that I WANT OUT ... now and forever.
    Hopefully,
    Graham

  • Having trouble registering for the Creative Cloud $14.99 a month student plan

    I'm having trouble registering for the Creative Cloud $14.99 a month student plan. Once I've filled out the form and hit 'confirm' the following message comes up: "Payment System Unavailable: We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support." Customer support on chat transferred me to Sales on chat, and they have been unresponsive for almost 20 minutes. Any advice?

    Hi Lindsey Martin,
    Kindly contact our support team so that we can assist you appropriately.
    Contact Customer Care
    Thanks,
    Atul Saini

  • I payed for creative cloud 49 euro at month but the applications are only in trial version

    I payed for creative cloud 49 euro at month but the applications are only in trial version

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • I cancelled creative cloud after 29 days yet was charged a second month.

    i cancelled creative cloud after 29 days yet was charged a second month on that very 29th day.  this is not ok.  how do i get my refund?

    telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Maybe you are looking for

  • Corrupted Frame files not importing correctly to RoboHelp and can't save MIF as FM

    Hi, I have Adobe Technical Communication Suite 3.0, which has FrameMaker 10.0.2.249 in it. I created a user guide in FrameMaker, some of the chapters for which I imported from Word, and little bits of text here and there of which I copied and pasted

  • How to add new tab screen in transaction BP

    Hi,    Please let me know How to add new tab screen in transaction ukm_BP. Is there any SPRO configuration needed for this? Thanks, Debi.

  • MRP in MD51

    Hi , How to idnetify on which WBS the MRP was run previously.In our scenario we want to run MRP on wbs only once.we want if user goes to run MD51 on the same WBS twice system should give error How can this achieved ? Rgds

  • Suddenly, I cannot print any webpages.

    Printing icon appears on toolbar but nothing happens, and page does not go to pending document queue [sp?]. I am able to print webpages using Internet Explorer; I can also print Word documents. Printing test also confirms my printer is working.

  • InDesign not appearing on menus following install

    InDesign not appearing on menus following install on Windows 7 and MAC.