Cancel iCloud plan but still having 3GB used. How to solve this?, Cancel iCloud plan but still having 3GB used. How to solve this?

Want to cancel iCloud plan but I can't because I still have 3GB used. How to solve this guys ?

Is the 3GB used a part of the 5BG you get for free? If so, you can delete the 3GB if you want to by going to:
Settings>iCloud>Storage & Backup>Manage Storage> Under backups, click on the name of your iPhone then delete backup. Do the same thing on anything else that is showing as stored.
Once you've done all of that you can delete the account if you want or you can skip all those steps and just delete the account.
Settings>iCloud>Delete Account

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I am getting a pop up on my iPhone 4S asking password of my iCloud even though I feed the password but still keep on asking the same thing every second so I am not able to use my iPhone.

I am getting a pop up on my iPhone 4S asking password of my iCloud even though I feed the password but still keep on asking the same thing every second so I am not able to use my iPhone.at various times it asks different passwords.

Curretly, there is an iCloud blackout. It started this morning around 2AM California time (Pacific), 5AM New York (Eastern). A lot of people have been having issues all day, including me. No iCloud services are online. Even Find My iPhone is down.

I just got another iphone, new sim same number same account, my messeges use to show on my mac, but now they dont and i already logged in to icloud from the mac and still nothin.

I just got another iphone, new sim same number same account, my messeges use to show on my mac, but now they dont and i already logged in to icloud from the mac and still nothinG, i use to be able to recieve my imesseges including none iphone messeges on my mac that were sent to my phone and now since i got another iphone i dont anymore.. How can i fix this agian??

Hi Victoriahernandez10,
Sorry to hear you are having issues with your new iPhone. If you are having issues receiving iMessage messages across your iPhone and your Mac, you may want to double-check that your phone number and your Apple ID are correctly linked and that all your contact addresses/numbers are set up, as outlined in the following article:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
You may also be interested in the new SMS feature of Continuity for Yosemite and iOS 8. This enables similar functionality for SMS and MMS messages:
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Regards,
- Brenden

I haven't used my 'free' CC membership over a year but am still being billed? I have tried to cancel it but it makes it out as if I am not charged anything and doesn't let me me cancel...How am I supposed to get out of these payments

I haven't used my 'free' CC membership over a year but am still being billed? I have tried to cancel it but it makes it out as if I am not charged anything and doesn't let me me cancel...How am I supposed to get out of these payments. I have tried to contact adobe but it has been close to impossible.

Hi jacksteger
There are no active subscriptions under the Adobe ID you used to post on the forum.
Please check if you signed up using a different Adobe ID/email address and sign in with these details to see any active plans and get assistance with cancellation via the support page - Cancel your membership or subscription | Creative Cloud
Kind regards
Bev

I would like to cancel my membership, but it is not listed when I try to view my plans. However, my card still gets charged. How do I cancel my membership for photoshop?

I would like to cancel my membership, but it is not listed when I try to view my plans. However, my card still gets charged. How do I cancel my membership for photoshop? I am using a Mac Pro.

Hi Liz,
Please contact the support through call/chat for the cancellation requests.
Contact Customer Care
Regards,
Sheena

My phone was stolen, but I had no data left and so can't locate it till the person who has it tries to use the internet. I backed up all my photos on iCloud, and want to get them on my PC. I installed iCloud onto the PC and still can't find my pictures?

My phone was stolen, but I had no data left and so can't locate it till the person who has it tries to use the internet. I backed up all my photos on iCloud, and want to get them on my PC. I installed iCloud onto the PC and followed the instructions and still can't find my pictures, says my photostream folder is empty, but it shows on iCloud that i've used most of my storage which is true, so they must be there somewhere?
Any ideas? I'd really appreciate the help! Thanks

Yes, I filed police report, but there is nothing they can do until I get back to them on the tracking. It's been offline. I'm sure the whoever took it can find a way around breaking in the ipad..i really was hoping to get my pictures and videos of my kids back

Have tried to install icloud 4.0 for windows and again it does not allow syncing with outlook 2013 calendar and contact using windows 8.1 and IOS 8.02 (unexpected error)? I thought itunes 12.0 and icloud 4.0 would solve issue but still same result.

I have tried to install icloud 4.0 for windows and again is does not allow syncing with outlook 2013 calendar and contact, using windows 8.1 and IOS 8.02 (get - unexpected error)?

Having same issues. had been syncing every few days with outlook 2007 contacts and calendar but since updated to 4.0.2 and latest itunes I get an error that it is unable to sync. I can't seem to find any solution.

HT5714 I pre-ordered ARTPOP on Saturday and today it says Purchased. I used my iphone to pre-order it. But it still says Purchased. Is there anything I can do, instead of having to go on a computer? Please Help!

I pre-ordered ARTPOP on Saturday and today it says Purchased. I used my iphone to pre-order it. But it still says Purchased. Is there anything I can do, instead of having to go on a computer? Please Help! And is it going to charge me again?

Glad I'm not alone. I preorded it on my computer...

HT4847 I am currently using just 1GB of 25 GB available storage but still i have mail from iCloud " You have now exceeded your iCloud storage" any ideas way-thank you

I am currently using just 1GB of 25 GB available storage but still i have mail from iCloud " You have now exceeded your iCloud storage" any ideas way…thank you

A number of people have received similar messages in error. However their email doesn't usually get blocked. If you have confirmed that it is indeed blocked by sending yourself a test message, you will need to contact Support.
If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. You should insist that this is a problem they have caused and you shouldn't be charged.

I am having trouble using my I phone with Icloud. I tried diabling it & all my contacts have been cancelled.

I am having trouble using my I phone with Icloud. I tried diabling it & all my contacts have been cancelled.

OK, I called Plantronics and it was an easy fix. You need to hold down the volume up button and the power button on (on the headset) at the same time until the lights on the headset start flashing red and blue. Then turn on the phone Bluetooth and it pairs up just fine.
Thanks fo rthe help!!

HT201441 the device has already been the device has already been erased, but is still linked to the previouserased, i put the apple id & password for the previous owner witch i used to erase the phone from icloud but it still linked to the previous owner'

the device has already been the device has already been erased, but is still linked to the previouserased, i put the apple id & password for the previous owner witch i used to erase the phone from icloud but it still linked to the previous owner’s account what can i doing to rescue the phone pls
with my thanks

The Help page you came here from gives you all the information; without the previous owner's password or his removing the phone from his list of devices you cannot proceed and I'm afraid your phone is useless.

HT4060 I'm having some problems with my ipad and charging it. I am having to leave it in charge for a lot longer, but when I take it out and want to use it the battery is still not completely full and goes down a lot faster than usual

I'm having some problems with my ipad and charging it. I am having to leave it in charge for a lot longer, but when I take it out and want to use it the battery is still not completely full and goes down a lot faster than usual. The other day, I had charged my iPad overnight so that I could take it to university with me for the day, and when I had switched it on the next day the battery was on 5% and I had not used it since charge.

Your battery may be dying. THey are only good for so many charges/discharges. If you have an apple store near by make an appointment and have them check itout

Have been trying to cancel and refund my iCloud upgrade am going round in circles apple says you can cancel within 14 days but won't tell you how help!!

Have been trying to cancel and refund my iCloud upgrade am going round in circles apple says you can cancel within 14 days but won't tell you how help!!

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

Please somebody out there must know , bought storage on icloud thinking was same cloud on xbox , receipt says i can cancel in 15 days money back but not how to do it , no link for that , just going around in circles , they ask for serial no,dont have?

Hello all those smarter than me ! help , please , purchased icloud storage thinking could use on xbox cloud storage , receipt says can cancel and refund in 15 days
but no link for that option , have been going around in support circles that just dont help , they ask for serial numbers , i dont own an apple device , sorry to shock, will change from android next time ok,its only $21 so its more the satisfaction of getting through the maze , anybody ???

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

HT4597 Can I just choose which apps or photos to sync via iCloud since I don't want all of them in all my devices? I have all photos & apps in my iMac but only sync manually some of them to my iPad and to my iPhone. Can I still do this with iCloud?

I have 3 Apple devices - iMac, iPhone, and iPad. I am planning to move to iCloud from MobileMe. In iTunes, I just choose to sync whatever files I want my iPhone and iPad to have since they don't have sufficient disk space as my iMac.
Can I just choose which apps or photos to sync via iCloud since I don't want all of them in my iPhone and iPad? I have all photos & apps in my iMac but only sync manually some of them to my iPad and to my iPhone. Can I still do this with iCloud?
Calendars, emails, contacts, are fine since files are small. What I'm afraid of are the apps and photos.
Any reply will be appreciated.
Thanks.

With the exception of photo stream, iCloud doesn't sync your apps or photos between devices. You will continue to sync this content via iTunes in the same way as you do now.
Photo stream allows you to sync your most recent photos between all devices, you have the option to use photostream or not.

I don't remember my old Apple ID and I closed my email account that I was using for my old Apple ID. Now, how can I change my icloud id on my Ipad. The old icloud id is still on my Ipad.

I don't remember my old Apple ID and I closed my email account that I was using for my old Apple ID. Now, how can I change my icloud id on my Ipad. The old icloud id is still on my Ipad.

ChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett

Cancel iCloud plan but still having 3GB used. How to solve this?, Cancel iCloud plan but still having 3GB used. How to solve this?

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