Cancel iCloud storage plan from 20.0 cost $ 0.99 to 5GB cost free

I Have a iPhone 5s last week but how can I cancel my iCloud storage plan from 20.0GB cost $ 0.99 to 5GB cost free
ssomeone tell me because I don't want to pay the bill

This explains how to downgrade to the 5GB free plan: iCloud storage upgrades and downgrades.

Similar Messages

Cancel Icloud Storage Plan

i Would like to cancel Icloud Storage plan , but currently Iphone spoil and Computer have done reformat unable to cancel the setting , in this case how i can cancel the Icloud Storage Plan now , pls help

To downgrade see the instructions on this page : http://support.apple.com/kb/TS4009
If you want to cancel it during the current subscription period then you will need to try contacting iCloud Support : http://www.apple.com/support/icloud/contact/

Can I renew my iCloud Storage Plan from Prepaid Credit on account???

Basically, I upgraded to the 50GB plan about a year ago and that was done by using my credit in account through purchased Apple Itunes Cards. I received an email yesterday telling me that there is a payment coming up and there was a problem with payment (being renewal charges of USD $100/-). They are requiring an American Credit Card with a matching billing address to my profile to be on file to be charged for the transaction.
I opened my itunes account several years ago when living in the States, however I have moved since then and do not have an American Credit Card anymore matching my previous billing address. My account is linked to USA store and I dont want to lose that, as access to Apps is limited in my part of the world right now. I am very glad to add several hundred dollars worth in store credit to have my iCloud Plan renewed. I just dont understand why Apple would give you the right to upgrade packages by store credit and get you hooked, yet not allow you to renew with the same form of payment. Can anyone help me or direct me to the right people to get this sorted out???

For customer service issues, go here...
https://expresslane.apple.com/Issues.action

How do I move my storage plan from one Apple ID to another

How do I move my icloud storage plan from one Apple ID to another??

Welcome to the Apple Community.
Unfortunately, it is not possible to move your storage plan from one Apple ID to another.

How can I cancel my iCloud Storage plan?

When I upgraded my iPhone 4 to iOS 5 and it turned into a "brick" I was forced to use iCloud to backup and restore and it kept complaining that I had 5.9 gb which is over the 5.0Gb free storage provided, so I purchased an upgrade - in a dazed and confused state as my iPhone was a "brick" I must have done this twice to recover my iPhone.
Result is that I now have an additional 20Gb Storage Plan.
Nice email saying that I can cancel it within 15 days, but not where or how to do this. I spoke to Apple iPhone support who said its another division, try iTunes support website and I should be able to email and cancel - but not seen any email address.
Tried iCloud Express Lane but they want £20 for an incident ticket which is about what I paid for the 20gb Storage Plan!
Problem overall is that I use an iMac (PPC not Intel) on Mac OS 10.5.8 and although I have upgraded to iTunes 10.5, I am finding that WiFi sync or iCloud do not work unless you are on Mac OS 10.6 (needs Intel) or greater.
So I want to cancel my iCloud storage plan. Please can someone help me.

Taken directly from http://help.apple.com/icloud/index.html#mmd602084a
Do any of the following:
On your iOS device’s Home screen:
Tap Settings > iCloud > Storage & Backup > Buy More Storage.
Tap Downgrade Options, then tap to put a checkmark beside your current plan.
To confirm you want to set up iCloud to renew your current storage plan when the next payment is due, tap Confirm.
On your Mac:
Choose Apple Menu > System Preferences, then click iCloud.
Click Manage, then click Buy More Storage.
Click Downgrade Options, and enter your Apple ID password.
Click to select your current plan (so that a checkmark appears), and then click Done.
On your Windows computer:
Choose Start Menu > Control Panel > “Network and Internet,” then click iCloud.
Click Manage, then click Buy More Storage.
Click Downgrade Options, and enter your Apple ID password.
Click to select your current plan (so that a checkmark appears), and then click Done.

How do I cancell extra storage plan on iCloud?

I want to cancell the extra storage plan on iCloud but can't seem to find where to do it. Are they trying to make it difficult to cancell because I find no place to do it om the apple site

Howdy celinafromportland,
Thanks for using the Apple Support Communities.
In order to downgrade the storage plan on your iCloud account, all you need to do is follow the directions outlined below.
Downgrade your iCloud storage plan
You can decrease the amount of storage by selecting a new plan right from your iPhone, iPad, iPod, Mac, or PC (for example, a 20 GB plan to replace a 200 GB plan). The downgrade will take effect after your current monthly or annual subscription ends.
iOS:
If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
Tap Change Storage Plan.
Tap Downgrade Options and enter your Apple ID password.
Choose a different plan to use when your current storage plan expires.
Tap Done.
OS X:
Choose Apple menu > System Preferences, then click iCloud.
Click Manage in the lower-right corner.
Click Change Storage Plan in the upper-right corner.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose a different plan to use when your current storage plan expires.
Click Done.
Windows:
Open iCloud for Windows or iCloud Control Panel.
Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose a different plan to use when your current storage plan expires.
Click Done.
iCloud storage upgrades and downgrades - Apple Support
Have a good one,
Alex H.

I cannot load more photos onto my iPad as I'm being told there is not enough storage. I have bought an extra 20 GB storage plan from iCloud so how can I now load more photos onto my iPad. Surely there is enough space! Do I need to delete previous photos?

I cannot load more photos onto my iPad even though I have bought an extra 20 GB storage plan from iCloud. As I am on holidays and taking loads of photos I thought a good plan was to load them onto my iPad and then regularly back them up to iCloud. If I do this, do I then delete those photos from the iPad that I have backed up to iCloud and if I delete them from the iPad are they gone forever or can I somehow get them back from iCloud? I'm only new at all of this so I hope someone can assist me. I'd hate to lose all of my photos(I know they are still on my memory stick) but I would like to have them safe and secure and able to retrieved whenever I wish.

Chris CA wrote:
You cannot backup photos to iCloud.
You can enable Photo Stream (in Settings > iCloud) but only for 30 days and only a max of 1000 photos.
Then what does this mean? It was copied from the kb article that I posted above.
Reducing the size of your Camera Roll backup
If you take lots of photos and videos with your iOS device, you may notice your Camera Roll takes up most of your iCloud Storage backup. To check the size of the Camera Roll backup on your device:
On your Home Screen, tap Settings.
Tap iCloud.
Tap Storage & Backup.
Tap Manage Storage.
In the Backups section, tap your device.
In the Backup Options section, the backup size is displayed under Camera Roll.
To reduce the size of your Camera Roll backup, save your photos and videos locally to your computer with iTunes, and then manually back up your iOS device. If you want to keep your photos and videos on your iOS device, you can turn off Camera Roll in Backup (see the "Deleting backups and turning off Backup for your Device" section above) orpurchase additional storage.

HT4847 Why is the "done" button inactive when I try to downgrade my iCloud storage plan to 5GB free? Doesn't work from iOS device or macBook system preferences. I didn't sign up for a $40 plan.

Why is the "done" button inactive when I try to downgrade my iCloud storage plan to 5GB free? Doesn't work from iOS device or macBook system preferences. I didn't sign up for a $40 plan.

I found the solution .,,,
1) click on your current plan and press done your payment details will appear .
2) the first section is your plan and there is a botton "change" click on it
3) it will take you back to the upgrade options
4) press on the downgrade options
5) choose the 5 GB and the done botton will be enabled
6) click on it you'll back to the step number 2 , here read carefully you'll see that your changes will take effect after the current plan expired with the date.

Is it possible to pay for iCloud storage plan with money from iTunes?

Is it possible to pay for iCloud storage plan with money from iTunes?

Hey LARISAFROMTX,
Thanks for the question. Yes, you can use iTunes Store credit to pay for an iCloud storage upgrade:
Accepted payment methods for iCloud storage upgrades include credit cards, debit cards, and iTunes Store credit. If you don't have enough iTunes store credit to complete your upgrade, you'll be charged the remaining amount. Apple Store gift cards are not accepted as payment for upgrading iCloud storage.
Learn how to upgrade or downgrade your storage and manage the amount of storage you're using.
iCloud: Storage upgrade pricing
http://support.apple.com/kb/HT5879
Thanks,
Matt M.

HT201318 I need to cancel my storage plan and I don't have physical phone or anything associated with the phone anymore to get serial # from, so how do I contact apple?

I need to cancel my storage plan and I don't have the physical phone or anything associated with the phone anymore to get serial # from, so how do I contact apple?

Contact the Apple online store at the number shown at the bottom of this page (1-800-MY-APPLE in the U.S. and Canada.)
If you ever synced your phone with iTunes, you can find your serial number by doing the following:
Launch iTunes on your computer.
Hold down your Control key, then on the menu bar in iTunes click iTunes>About iTunes (Mac) or Help>About iTunes (PC).
Any previously synced devices will scroll in a pop-up window; press the space bar to stop scrolling so you can write down the serial number.

I can´t donwgrade my icloud storage plan

Hello,
I bought a new storage plan for my phone, but it never worked, I could never back up my phone to my iCloud! And yes I followed all the instructions on your site, like plugging to a source and connecting with the Wi-Fi network. Besides all of this, it remained impossible to complete the back up. So I decided to do it manually in my computer and cancel my iCloud storage plan because of it uselessness, and on top of all the hard time I had, like paying and trying to make that **** back up work, you are now giving me a hard time on downgrading my plan! I demand that it´s downgraded right away! It´s been three months that I am paying something I´m not abble to use and nobody in apple support can find a way to help me!
I beg for someone to help me please!
Thank you

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

Where do I cancel iCloud storage

Where do I o to cxl my upgraded iCloud storage plan?

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

HT201318 how do I get a refund for a purchase of icloud storage plan? I purchased it 2 days ago and do not need it.

How can I get a refund for a icloud storage plan I bought 2 days ago. It was not the problem and I do not need it. I want a refund.
Thanks,
Sammiefromtx

Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan. Look at downgrade options. There you can choose the plan you want when the current one ends.

ICloud storage plan question

So, I didn't have enough space to download my iTunes library. I went into my iCloud storage plan and changed my plan to the $20/yr plan and received 10GB, making it now a 15GB.
However, I am still 5GBs short. So if I change my storage plan to the $40/yr plan with 25 GBs, will I be charged $40 on top of the $20 I just spent and receive 35 extra GBs, or will it solely charge me for the $40 one, because they're labeling these options as plans and I'm just upgrading and I would only be charged the difference? Thank you!

You will be charged $40 and get 25GB additional storage; the 10GB plan will be cancelled with a pro-rated refund.
(97909)

Why I got this email if I didn't schedule any storage plan ? This is the email I got; On 10/07/2013 you are scheduled to be charged $20.00 for your 10 GB iCloud storage plan, but there is a problem with your payment information, Can someone help me

Why I got this email if I didn't schedule any storage plan ? This is the email I got;
On 10/07/2013 you are scheduled to be charged $20.00 for your 10 GB iCloud storage plan, but there is a problem with your payment information, Can someone help me ? I don't want to be charge for something I don't want to buy.

You may want to do couple things
1. cancel auto renewal for icloud - instructions here -under downgrade storage
http://support.apple.com/kb/HT4874
2. change your payment info in itunes, to either none or other payment method - instructions here
http://support.apple.com/kb/ht1918

Cancel iCloud storage plan from 20.0 cost $ 0.99 to 5GB cost free

Similar Messages

Maybe you are looking for