Cancel Incoming Payment (if Pay by credit card)

Hi..
I want to ask,
how to Cancel Incoming Payment (if pay by credit card), and incoming payment created one month ago..
If i create new incoming payment, and i cancel, it works..
But if i find old incoming payment, i cant cancel it
the error sounds: "one of the credits voucher was cashed".
any idea to solve this problem?
Thankyou for your help
regards

Hi Dony,
Issue is described in SAP Note 542274. I assume that mentioned credit voucher is overdue, and the settings in Administrations - System Initialization - General Settings - Sales tab, Submit Credit Vouchers is  "Automatically". It means, that credit voucher is already deposited, you can check it in Banking - Deposits - Deposit - Cheques/Credit Card/Cash tab(It depends on the payment means of incoming payment).         
It is not possible to cancel deposited credit vouchers, you must to     
create a similar Incoming Payment with negative amounts and deposit it. 
Regards,
Paul

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