Cancel line item in Locked sales order

hi Gurus,
I have a saler order created in R/3 thru BDocs transfer from CRM. The order created in R/3 is now locked in R/3 because of material number different in CRM and R/3. Thus, now the order cannot be accessed in R/3 in change mode. It gives an error message- "Sales document is in use by "_____" user. If I check Sm12 for the lock entries for that user, no entries are found.
Such locked order are many times generated. I want to make changes to such order.
Is there any way to unlock such orders?
Secondly, is there any program or functional module that can be used to make direct entries in order tables (according to the changes required) without actually opening the order (Va02).
"Mass change" or "BAPI for sales order change" is not funtioning in this case as they call VA02 for changing and anyways now these order are not accessible thru VA02.
Please help me.
Regards
Alfa

Hi
These sales orders have been locked by the user (not a dialogue user) which is used for the BDoc transfer from CRM to R/3. Generally orders created in R/3 from CRM can be also be changed in R/3. But because of data difference between R/3 and CRM now the orders are locked. It is not allowing to update any data from CRM also.
So these order getting unlocked from the user is not working because now no updation from CRM to R/3 on these locked orders are happening.
Regards

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