Cancel membership in Creative cloud.

I cannot get answers to brief questions.  How do I cancel my subscription?

You can't use Google either evidently...
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Similar Messages

  • Cancel membership adobe creative cloud????

    I want to cancel my Adobe Creative Cloud with all the programms (Month to month pay). I already followed the steps in the helpsite, but it doesn`t works, because its not the same in my profil like in the helpsite. Is there somewhere a number that I can call outside of the opening hours? Ahh its soo complicated to cancel this....
    Is there somewhere, there can help me?
    Thanks

    Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
    or
    orders, returns http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I would like to cancel my adobe creative cloud membership please

    I would like to cancel my adobe creative cloud membership please

    This doesn't work. It's asking me to contact customer support, but keeps circuling back to the page where it describes how to cancel a membership yet still not showing an option to cancel.  In addition to that, it does not give me customer service contact info.

  • I need to cancel an annual membership to Creative Cloud.

    I need to cancel an annual membership to Creative Cloud.

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Cancel my Abobe Creative Cloud membership

    I need to cancel my Abobe Creative Cloud membership and it will not let me. They say I have to contact customer support so if a staff can cancel that for me that would be great.

    Hi,
    I purchase the student package with understanding from the sales person that I have access to the software after one year where only the update and the cloud will not be accessible, but with the end of my subscription I was forced out of the software until renewing cloud membership which I don't need or use. Thus after reading the agreement license from the support document it seems I was taken for a fool to believe the person assign to answer my questions when buying the package has tricked me to believe otherwise maybe it is April fool joke.
    Account detail
    Bandar Alqahtani
    <Removed by Moderator>
    Note: I've deleted all Adobe software installed on my Mac but I'm concern regarding if I'm required to contact support for canceling my membership. The account only show link to forums but not any other method of contacts which took me in a loop.
    Thank you
    Bandar Al-Qahtani
    <Removed by Moderator>
      Computer Science and Engineering
      UNSW Sydney NSW 2052 Australia
      <Removed by Moderator>
    This email plus any attachments to it are confidential. Any unauthorised use is strictly prohibited. If you receive this email in error, please delete it and any attachment.

  • Can i cancel my membership of Creative Cloud? i already have another one

    Can i cancel my membership of Creative Cloud? i already have another one

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Can I please cancel my individual creative cloud membership?

    Hello,
    I would like to cancel my individual creative cloud membership without penalty - can you please tell me how?
    Thanks

    Hi msalmon85,
    Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.
    Regards,
    Romit Sinha

  • Please cancel my free Creative Cloud membership, fredrik@kva.se. I've been through all your info pages, and they direct me here.

    Please cancel my free Creative Cloud membership, [email protected] I've been through all your info pages, and they direct me here.

    There is nothing to cancel. It simply runs out. If you want your Adobe ID deleted, you have to contact support by web chat.
    Mylenium

  • I want to cancel my Adobe Creative cloud anual signature, to change for only the photoshop signature.

    I want to cancel my Adobe Creative cloud anual signature, to change for only the photoshop signature.

    Hi Andrec73513286,
    If you are at a point in your membership where you could cancel yourself the process is explained here: Cancel your membership or subscription | Creative Cloud
    Otherwise, you'll probably need to contact our customer support for assistance
    Contact Customer Care
    - Dave

  • Impossible to cancel subscription to Creative Cloud

    The phone tree has no option that even sounds like the right person to talk to about cancelling, and the wait is over an hour.
    The directions online are circular - it says the link saying "cancel this membership" leads somewhere it doesn't.  Instead, all you get is directions to contact customer service.
    The chat function says there is an agent available but when you open it tells you they are helping other people, and I've been waiting 30 minutes already.
    You have taken a total of 4 hours of my valuable time, with no end in sight, just to cancel a duplicate Creative Cloud subscription.
    The above constitutes an attempt on the part of Adobe to prevent customers from cancelling subscriptions, so they can be paid $20 per month for nothing.
    I expect the account under [email protected] to be cancelled immediately.
    Thank you,
    blueskies2394

    Yes I know what you're talking about... phone conversation is the only way. I had a year agreement and found out that they continued to charge me thereafter the year. After going round and round in circles on the website I miraculously found a contact no. to call. Phone conversation is the only way to communicate, particularly with reference to charges.  I then spoke with a representative who said that Adobe automatically signs me up for a further year after the year expires, and therefore I would have to pay a cancellation fee. I was not impressed, especially not being provided with warning that the subscription was due to end. I think it is just manners to incorporate a system for which asks you first with a notification in advanced rather than automatic. So my recommendation is if you are looking to sign up on a specific period to ensure that you know whether or not they are going to auto charge you for another period of time thereafter. I have to say they need better communication details on their website!

  • I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

    I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

    Hi,
    Please refer to the help document below:
    Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
    Regards,
    Sheena

  • Is Lr part of my $20/m membership in Creative Cloud single app?

    Is Lr part of my $20/m membership in Creative Cloud single app?

    Hi PJ,
    You're correct, when you get a membership to Photoshop CS6 by itself it is the standard version, versus with Creative Cloud membership it is the Extended version. I didn't find this written out anywhere. I did notice when I clicked the Photoshop picture from here http://www.adobe.com/products/creativesuite/cssubscription.html it took me to the Photoshop standard product page versus here it does say Extended http://www.adobe.com/products/creativecloud/tools.html and links to the Extended product page.
    Where are you seeing this "Learn More" link that takes you to the wrong place (Extended page)? Can you post a screen shot?
    This seems like something that should be called out on the first subscription page and here http://www.adobe.com/products/photoshop/faq.html#subscriptions
    I'll see if its possible to get something added and possibly change this Learn More link once I get more info.
    -Dave

  • Hello, sent me the email canceling my account creative cloud, and I did not cancel the account, I do not understand the reason for the cancellation was because term option than 1 year and not yet completed.

    Hello, sent me the email canceling my account creative cloud, and I did not cancel the account, I do not understand the reason for the cancellation was because term option than 1 year and not yet completed.

    There is payment related issue, I have send you a personal message, please respond as requested.
    I shall raise a request to the digital river store from where it was purchased.
    I am from the Customer care Team.
    Regards
    Rajshree

  • How to cancel an updating Creative Cloud? I have not administrators rights on PC

    How to cancel an updating Creative Cloud? I have not administrators rights on PC

    Hi There,
    You can try to end Creative Cloud process, chec kthe links below.
    End a process - Windows Help
    Activity Monitor: Quit a process
    Thanks,
    Atul Saini

  • Cancelation of Adobe Creative Cloud

    Hey so if i decide to cancel the Adobe Creative Cloud on the monthly plan it says I will have to pay 50% of my contract so i will have to pay halof of 50 every month?

    If you are on the Annual plan you will have to pay 50% of the remaining months on your contract.

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