Cancel my month to month membership

I would like to cancel my month to month membership. I've logged in prior to accessing this forum to make sure you could cancel it as you suggested in other posts. I've followed the directions to cancel it, but the option "cancel" does not show. Thank you very much in advance,

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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I can't cancel my monthly membership of photoshop and illustrator

i used the customer service system and went to plan information, but there is no cancel this plan buttom. I've try it for very days. Please can you cancel my both memberships? PLEASE

Hi Adobe team!
I cannot cancel my membership of Creative Cloud.
As you suggest everywhere to go there and there, actually there are just links and at the end there is no solution to really cancel my membership.
I am being charged every month of 17 euro, and that is really painful and frustraited.
As you suggest first click on your "name", I did,..
then click on "Manage account" , I did.....
then under "Plans & Products" click "Manage Plan", I did.....
I don't see "Cancel Plan" under "Plan Detail"
Please, could you help?

I want to cancel my monthly subscription for premiere pro.

i want to cancel my monthly membership for premiere pro. It's already paid this month but i want to cancel and do not be paid from next month. I tried to press cancel subscription button and it didn't work, so im leaving message here.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I am trying to cancel my month-to-month membership but I do not have an option to cancel?

I have attempted to use the Adobe prompts to cancel my membership but I there is no option for me to cancel my month-to-month membership. Why is there not an option to cancel my membership?

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

"UNABLE TO CANCEL MY MONTH-MONTH MEMBERSHIP"

Hi !
I am experiencing the same problem again - "UNABLE TO CANCEL MY MONTH-MONTH MEMBERSHIP". Cancel my month-month membership plan, I dont need it anymore.
Can you please assist me with this.
Thanks & Regards,
A V Suchendra

You do need to contact Adobe Support to get it cancelled, Contact Customer Care.
or the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN
The reason being if the Cc is more than 30 days old, there is a cancellation fee attached to it.
Please let us know .
Regards
Rajshree

I can't cancel my auto renew for creative cloud month to month membership

I can't cancel my auto renew for creative cloud month to month membership.
(After Click Manage plan, there is no "cancel plan" display on my screen.)
I'm from Thailand. I need help in cancelling this.
Thank you

Hi vongporn chomsubjumroen,
Kindly contact our support team to cancel the subscription via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If the problem still persists Kindly revert with the below mentioned information.
OS version:
Browser Version:
You can also try: Phone support | Orders, returns exchanges
Thanks,
Atul Saini

HT1918 How do I cancel my monthly paid Pandora App membership?

How do I cancel my monthly paid Pandora App membership?

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

How to cancel month to month membership in hk

how to cancel month to month membership in hk site?
Cancel your membership or subscription | Creative Cloud
we tried to follow but can't find the cancel plan button.
thanks.

Actually, I think that to cancel a month-to-month membership you don't
even need to contact Adobe.
Just sign into your account at Adobe, click on My Plans (or whatever
it's called) and Cancel it.
For a yearly plan if you're not cancelling in the last month, you do
need to contact Adobe (and there will normally be a cancellation fee).
But for month-to-month, I think there's no problem to do it yourself.
If in doubt, contact Adobe customer service with Peter's link.

Cant cancel my month on month membership...

I have been trying for 3 months to cancel my month-on-month membership of cloud photography pack as I already have it available at my workplace now. And, there seems to be no way to do it!
Below is one of the transactions of the billing. Pls help to stop auto-renewal of the plan when one yr subscription finishes pls
Membership Information
Current Product: Photoshop Photography Program
Transaction ID: 13611216100
Transaction Date: 04/06/2014
Next Payment Date: 04/07/2014
Billing Address
Priya Jain
[email protected]

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How do I cancel my dreamweaver monthly membership?

Is there anyone can tell me how do I cancel my dreamweaver monthly membership?
I followed the steps about how to cancel, but I just cannot see a page like "we are sorry to lose" and a "cancel" button.

Hi oookala,
Please send me your Adobe ID along with details about why you want to cancel your subscription. I can get it taken care of for you. Click on my picture and use the message option to send me your details.
Thanks,
Preran

Need to cancel my free 1 month membership CC trial before I get charged for 6 months contract period.

Not getting any option on my account to do this. Not getting any manage payments or credit card info either. Neither generally or on Manage Your Plan option. Adobe official help for this particular problem mentions to goto Customer Support. That option only gives one further option which pointed me to the forums.
I have decided that though its more expensive on a per month basis a one month membership on a "pay for that month when you need it" suits me more. But seeing how effortless it is is to manage payment information or remove credit card information on Amazon and Apple and how tough/ impossible it is here, I'm seriously reconsidering that too. This is the only large user base company in my decades of interaction with online commerce that makes me follow this torturous path to edit/ remove credit card details and manage payments. I'm genuinely astonished at the UX decision behind this surely oft used process.

Im absolutely signed in under my ID. Im on an updated Safari on OS X Yosemite.
I'm beginning to think maybe my free trial will expire and they'll ask if I want to upgrade as opposed to upgrading automatically. That's the only explanation assuming as a marketing company UX is something they understand.
But the whole taking credit card info doesn't make sense then. Anyways will they entertain me if I call their customer service?

Want to cancel my monthly plan

Hi I want to cancel my Adobe I Illustrator monthly plan due to me going to be studying, But in maybe at holiday periods or so I would to subscribe for a month or so, do you have any plans to suite that. Thank you . Bushra

Hi Soso123456
To cancel a month to month plan please check this document: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
The month to month plan can be restarted when you need to use it again.
Thanks
Bev

THIS IS SECOND TIME I AM EXPERIENCING THE PROBLEM, AND I HAVE ALREADY PAID ANOTHER MONTH PAYMENT BECAUSE I WAS UNABLE TO DISABLE MY MONTH-MONTH MEMBERSHIP ACCOUNT WHICH I BELIEVE IS NOT PROFESSIONAL.. I AM UNABLE TO DISCONTINUE MY MONTH-MONTH MEMBERSHIP A

THIS IS SECOND TIME I AM EXPERIENCING THE PROBLEM, AND I HAVE ALREADY PAID ANOTHER MONTH PAYMENT BECAUSE I WAS UNABLE TO DISABLE MY MONTH-MONTH MEMBERSHIP ACCOUNT WHICH I BELIEVE IS NOT PROFESSIONAL..
I AM UNABLE TO DISCONTINUE MY MONTH-MONTH MEMBERSHIP ACCOUNT, AND IT TRANSACTION IS AUTOMATICALLY MADE FROM MY CARD WHICH I DONT AGREE TO.

When you log into your account page:
Adobe ID
You should see a Mange Plan link. Click it and then click Cancel plan.
This is a user to user forum, none of us work for Adobe.

I ask for help, I can not cancel a monthly subscription to Adobe! contrary to the tutorial does not appear scribed CANCEL PLAN on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charg

I ask for help, I can not cancel a monthly subscription to Adobe.
contrary to the tutorial does not appear scribed "CANCEL PLAN" on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charge?

Just to clarify: This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
Have you done a Forum search?
How can I delete my account? There is no "cancel plan" in my creative cloud free membership.
Contact Customer Care

I can't cancel my month to month.

How can I cancel my month to month and my PC. I don't use Adobe anymore and I don't want to pay the fee anymore. I don't want to lose money and this.

Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Cancel my month to month membership

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