Cancel my monthly plan

Why am i not able to cancel my plan ?
I checked the support site - It leads to a non existent accounts page
( WHAT ON EARTH IS ADOBE DOING WITH ITS CUSTOMERS ?? )
Bad billing practices .
I will NEVER buy an adobe product again .

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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Want to cancel my monthly plan

Hi I want to cancel my Adobe I Illustrator monthly plan due to me going to be studying, But in maybe at holiday periods or so I would to subscribe for a month or so, do you have any plans to suite that. Thank you . Bushra

Hi Soso123456
To cancel a month to month plan please check this document: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
The month to month plan can be restarted when you need to use it again.
Thanks
Bev

How to cancel a monthly plan

Hi
I am trying to cancel my photoshop monthly plan with no success.
I am following the steps outlined on this page: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
But on step 4 when I click "cancel plan" I am not getting these options.
A popup message appears with the following content:
Abo kündigen
Im Falle einer Kündigung verzichten Sie auf eine Reihe von Funktionen der Creative Cloud, u. a. den Zugriff auf bestimmte Applikationen, Dienste und ein größeres Cloud-Speicherkontingent. Lesen Sie unsere Abrechnungsbedingungen, um zu erfahren, ob Sie eine Rückerstattung erhalten können. Wenden Sie sich an den Support, um Ihr Abonnement zu kündigen.
When I click on the "Support" Link there I am am getting to the help page from above.
Any idea?
Thanx
-s.

Hi uniquescreenmane10000,
Please contact support:
https://helpx.adobe.com/contact
Regards,
Sheena

How do I cancel the monthly plan ? Because the online chat this not working?

preciso cancelar nesse exato momento!

ygorc,
If this does not get you there,
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
either of these should,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

TS1702 i bought hotspot shied app and purchased monthly plan

and i never wanted it after a month
i dont know how to cancel my monthly plan because i think it has been on from that and the money has been going out from my account
i wonder if ican get refund from the second month's purchase and cancel it forever.

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, all purchases are considered final, but you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I trying to cancel the adobe illustrator CC monthly plan. I followed the direction of the web site but there's no cancel icon in the plan management page.

I trying to cancel the adobe illustrator CC monthly plan. I followed the direction of the web site but there's no cancel icon in the plan management page. I am paying more than 30 USD for several months for what I not using.what should i do?Creative Cloud Download & Install

Moving this discussion to the Adobe Creative Cloud forum.
Ssy10101 if you are unable to cancel your membership then please contact our support team directly at Contact Customer Care.

Cancel Creative Cloud Student and Teacher Edition: One year One Year, Paid Monthly plan

Hi, I would like to cancel my Creative Cloud Student and Teacher Edition: One year One Year, Paid Monthly plan. It says i have a one year commitment. Does that mean i am stuck?
Thanks

As far as I know, there is a penalty for cancelling early
Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html

I ask for help, I can not cancel a monthly subscription to Adobe! contrary to the tutorial does not appear scribed CANCEL PLAN on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charg

I ask for help, I can not cancel a monthly subscription to Adobe.
contrary to the tutorial does not appear scribed "CANCEL PLAN" on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charge?

Just to clarify: This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
Have you done a Forum search?
How can I delete my account? There is no "cancel plan" in my creative cloud free membership.
Contact Customer Care

I canceled my month to month Extension Builder plan but "Withdrawn: active on September 27, 2014 " under the product, What does this mean? Is it going to be reactivated on September 27, 2014?

I canceled my month to month Extension Builder plan but "Withdrawn: active on September 27, 2014 " under the product, What does this mean? Is it going to be reactivated on September 27, 2014?

I canceled my month to month Extension Builder plan but "Withdrawn: active on September 27, 2014 " under the product, What does this mean? Is it going to be reactivated on September 27, 2014?

Hello! I want to cancel my annual plan, but in my account under plans and products it is blank. I have signed up for indesign with a monthly fee.

Hello! I want to cancel my annual plan, but in my account under plans and products it is blank. I have signed up for indesign with a monthly fee.

If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I want to cancel my monthly subscription, there aren't any "Cancel plan" button or link for me. How can i cancel my plan. Don't send me the "help" page, i have received much useless advice from adobe. Just help me cancel my PLAN! THANK YOU.

I want to cancel my monthly subscription, there aren't any "Cancel plan" button or link for me. How can i cancel my plan. Don't send me the "help" page, i have received much useless advice from adobe. Just help me cancel my PLAN! THANK YOU.

Return, cancel, or exchange an Adobe order
or contact adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html

I'm a student, i have join the student plan already,but on that before i purchased the photoshop plan, now i would like to cancel the photoshop plan because the plan is duplicate and i have to pay more the monthly fee.

i'm a student, i have join the student plan already,but on that before i purchased the photoshop plan, now i would like to cancel the photoshop plan because the plan is duplicate and i have to pay more the monthly fee.

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
If you need help from Adobe support try chat:
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

If i choose the monthly plan can i cancel anytime

If i choose the monthly plan can i cancel anytime? I got a new job and want to brush up on illustrator, if i purchase the monthly plan for 29.99 can i cancel anytime? What about the 19.99 plan that is paid monthly but on an annual contract? That one makes you pay every month for a year correct?

Tyler311 I would recommend reviewing the following discussions where this topic has been discussed:
Need to cancel my free 1 month membership CC trial before I get charged for 6 months contract period.
cancel month to month
Cancel month to month membership
cancel month to month
Creative Cloud Month-to-Month Cancellation

How do I cancel my monthly photoshop plan?

I have the free version of creative cloud and pay monthly membership fees for Photoshop. I no longer need the product but there seems to be no evidence of it being linked to my Adobe account - apart form the fact that the membership fee leaves my bank account every month and I received an email congratulating me on my purchase. Anyone with any advice?

Hi there
It looks like you may have signed up for the subscription using a different Adobe ID.
Please sign in with the Adobe ID associated with your paid subscription and follow the instructions to cancel the month-to-month membership: Cancel your membership or subscription | Creative Cloud
Thanks
Bev

I 'm unable to cancel my month-to-month subscription

When trying to cancel my month-to-month plan / subscription I get an error messages staying I should try it later again. However later (1 day or 1 hour) still gives the same result. Sadly the chat with an agent is not available on the pages it is listed on and a non-clickable link! How do I cancel my subscription if the cancellation service does not work and I cannot speak with a person?

urdaddi wrote:
Jeff_Know1 wrote:
Nitin Gupta aka LP wrote:
Because if you bought it under a contract, you may be inviting forced to pay a cancellation charge.
There, I fixed it for you.
Just how is it that one is FORCED TO PAY? Seems to me that it is a choice made. Terms are right there in the contract, you can either agree or not agree. One of the basic rules where any contract is involved is to read it.
In this case it may not even be an issue, as the OP indicated he is month-to-month.
@Jeff, I didnt say, you are forced to. I said:
"If you bought it under a contract, then only you pay it, That is Also because YOU AGREED to buy at a Cheaper Price, If you wanted to cancel it you could have bought it at the Higher Price."
@urdaddi - Even if he indicates, he is M-2-M, he could mean that he is paying m2m even if he has a annual contract, So I just wanted to confirm.
- LP

Cancel my monthly plan

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