Cancel OS Order from Mac App Store.

I accidentally purchased the latest OS on my Macbook. My computer came preloaded with this OS, is there a way to cancel the order?

Call and ask. We are users, not the poeple who authorize refunds.

Similar Messages

I am facing the problem on downloading apps from Mac App Store, when I try to install the application from App store, I am getting an error message "Status_Code_Error" while click on "Login"

I am facing the problem on downloading apps from Mac App Store, when I try to install the application from App store, I am getting an error message "Status_Code_Error" while click on "Login"

Same problem here in Brazil.
It seems to be a problem with logging in App Store in the Mac (Yosemite 10.10.2).
When I tried the very same userid and password I was able to login in to use my iCloud account from the same computer and also from my iPhone.

I have put mac os update from 10.9 to 10.9.5 from mac app store but system do not restart and monitor shows no signal?

Hi All
I have put mac os update from 10.9 to 10.9.5 from mac app store. Update wants restart and I do that. First it shows installing updates on monitor and then after waiting for more than 30 minutes, it did not restart. On monitor it shows no signal now. I have checked all the connections. Mac mini LED light is showing blue color and i think its signalled the ON mode. Also mouse lights are on. Please provide help, as I need to solve it asap.
Thanks

Boot to recovery and first try repairing the startup disk via dis utility.
Next reinstall the OS via Recovery
OS X: About OS X Recovery

Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?

Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?
regards,
[email protected]

If you go to System Preferences > Network do you see other networks listed on the left panel? Is the lock in the lower left corner closed? If not, highlight your network, then close the lock so you block other networks.

HT4718 How come I can't download anything from mac app store?

How come I can't download anything from mac app store?
I've tried everything it all started when my apple app store icon in the doc disappeared.
It will not go to the Mac App Store
I have a MacBook Pro 2010 intel
os mac mountain lion 10.8.6 however I do not have the original copy that was downloaded from the app store when I bought it.
I NEED TO DO A CLEAN INSTALL TO GET MY APP STORE ICON BACK
Please if anyone can help apple doesn't seem to care?

If you need to reinstall Mac OS X 10.8.x (there is no 10.8.6 yet, by the way), restart your Mac, hold down the Option key so you see all the bootable partitons, and boot to the Recovery Partition. From there you can reinstall Mountain Lion. You will need a good Internet connection.
For more details, see:
http://support.apple.com/kb/HT4718
Regards.

I can't download Pages from Mac App Store

I have been having some trouble in dowloading Page from Mac App Store.
I had dowloaded and used before, but recently I reinstalled the Mac OS.
When the download reachs amost 10MB, it restarts a few times and gives me the message: "Pages failed to download. Use the Purchases page to try again."
I tried both two following methods:
1 - open $TMPDIR/../C* and deleted com.apple.appstore
2 - Quit App Store.
Open Terminal.
Execute this: defaults write com.apple.appstore ShowDebugMenu -bool true
Launch App Store.
At the Menu bar, there should be a "Debug".
Click on that and press "Reset Application"
Restart App Store.
But none of them worked for me.
Can anyone help me?
Cheers.

Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Rebuild the Spotlight index. If you try to search now from the magnifying-glass icon in the top right corner of the display, there will be an indication that indexing is in progress.
Step 2
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.

I can't download apps from Mac App Store :(

I can't download apps from Mac App Store
when i click on download icon the Mac App Store says :
We could not complete your request. there was an error in the Ap Store. Please try again later (13) .
please help me with it guys i did every thing change the account to another, change the app that i want to download, ...... ETC !
i hope to find the soultion fast
Cheers :*

when i click on download icon the Mac App Store says :
We could not complete your request. there was an error in the Ap Store. Please try again later (13) .
Third party application enhancers such as Little Snitch, Peer Guardian, or anti virus software could be preventing access to the App Store.

Can't download from mac app store. error7

for the past few days I can't download from mac app store. new apps & updates.
every time I try I get the message: 'We could not complete your request. There was an error in the App Store. Please try again later. (7)'
anybody know the solution?
thanx
Neta

Hi there, I am having the same problem, but with Error 13 instead. I can see apps I've downloaded in my purchased apps, but when I try to install them that's when I get the error message. See attached image!

I can't update apps or download apps from Mac App Store

I am running OS X 10.6.8 on a MacBook Pro less than 3 yrs old.
I have 2.66 Ghz Intel I7 processor
4GB memory 1067MHZ DDR3

I can't update apps or download apps from Mac App Store
King...
Install the Mac OS X 10.6.8 Update Combo
It's ok to do this even though you are already running v10.6.8
Then restart your Mac, launch the App Store.
Try updating / downloading apps.

Cannot Upgrade Elements 10 Editor (from Mac App Store) to Camera Raw 6.7

Cannot Upgrade Elements 10 Editor (from Mac App Store) to Camera Raw 6.7

You'll have update the camera raw plugin to 6.7 manually as per this thread:
http://forums.adobe.com/message/4106477#4106477
The camera raw 6.7 download:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5382

How can I copy installation/setup files of an App downloaded from Mac App Store?

I just purchased and downloaded Xcode on my Macbook Pro and now want to install the same on my MacBook Air and iMac but I don't want download them again and again. Isin't their anyway by which I can copy the installation/setup files of that App and paste it on another Mac and use my iTunes account credentials to verify the App with Apple servers, so that they know it's legit install. And also keep the copy as backup so that, I can install that App again after I format my computer or use it for future use.
I live in a third world country and aren't blessed with high speed and unlimited bandwidth connection.

Issue solved:
Answer found in Apple FAQ's site: http://support.apple.com/kb/HT4482
The Mac App Store remembers all apps you purchase with your account. Apps you purchase and install from Mac App Store can also be copied to an external hard drive, USB Flash Drive, CD/DVD, or backed up via Time Machine.
If you save a copy of an app to removable media (such as an external hard drive) or file share, simply drag the app back from its storage location to your Applications folder. When you open the restored app for the first time, you may be required to sign in with the Apple ID account that was used to purchase the app.

Can't update daisy disk from Mac App Store

Can't update daisy disk from Mac App Store!! What can i do? AppStore wrote You must login in to @@@@mail, but I login to my account!

You must sign in to the App Store with the Apple ID you used to install the app. If you don't recognize the ID, see below.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

IPhoto 9.2.1 update from Mac App Store will not update from 9.1.5

I downloaded the iPhoto 9.2.1 update from Mac App Store.
When I try to update from 9.1.5 to 9.2.1, I get the message: "The version of iPhoto installed on this Mac must be updated through the Mac App Store."
Since the Mac App Store is where I downloaded the update from, I don't know how exactly to proceed.
Any suggestions?

Terence and Peter,
I have iPhoto 9.1.5 which was installed on my iMac that I received November, 2011.
My wife has the 9.2.1 version of iPhoto on her MacBook Pro which she bought months before I bought my iMac.
My iPhoto library opens fine in 9.1.5 on my iMac but will not open the copy of her iPhoto library that I copied to my iMac. We have two libraries and I want the same one she has instead of two separate libraries.
I went to the Mac App Store and downloaded iPhoto9.2.1 Update.dmg to my desktop.
I then opened the .dmg and clicked on the iPhoto9.2.1Update.pkg.
The install iPhoto Update window started to open briefly before the Alert message "The version of iPhoto installed on this Mac must be updated through the Mac App Store. Check the Mac App Store to see if an update is available" appeared.
I checked the MAS and found this link and this is what I downloaded: http://support.apple.com/downloads#iPhoto%209.2.1
hth, Bob

Hi there , I'm downloading game from Mac App store ( The Witcher 2) and it's stuck on waiting almost at the end of the download pls help?

Hi there , I'm downloading game from Mac App store ( The Witcher 2) and it's stuck on waiting almost at the end of the download pls help? I don't want to download it again is there any solution for this?

Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Rebuild the Spotlight index. If you try to search now from the magnifying-glass icon in the top right corner of the display, there will be an indication that indexing is in progress.
Step 2
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.

Not allowed to download apps not from Mac App Store--needed for my college genetics home work (mit.edu/star/genetics)

Daughters is trying to do genetics homework using required website: www.mit.edu/star/genetics. Unable to load page after hitting "start" alert says "Security does not allow downloading subject not downloaded from Mac App store. Using Mac desktop utilizing OSX Yosemite. Have tried on both this desktop and MacBook Air. Same response each time. Thank you for your help.

Hello,
This question is probably better suited to an Apple Forum:
* https://discussions.apple.com/welcome
* (doubt you'll find anything here, but just in case there is something useful) https://www.apple.com/support/
Note your user agent shows an extremely outdated version of Firefox. See:
* https://www.mozilla.org/security/known-vulnerabilities/firefox/
Please update by following this article:
* [[Update Firefox to the latest version]]

Cancel OS Order from Mac App Store.

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