Cancel PRD Order

Dear all
we have a sales order for a material and prd people hv released and saved a prd order for this material,  now sales order get cancelled then how to close tht order and clear any reservation of material and machinary against tht order
thanks

Hi Raj,
For this scenario TECO will be sufficient. Once the TECO status is there in the production order, then this order will not appear on the MD04 screen.
If suppose production activities have taken place for an order & GR/GI have happened then settlement of the order takes place. Only after this settlement the production order is closed & the order gets the status CLSD. Hence for your case there is no need to close the order.
Hope this helps.
Regards,
Senthilkumar

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    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
    ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
    ORA-06512: en lÝnea 1
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    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
    ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
    ORA-06512: en lÝnea 1
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    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
    ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
    ORA-06512: en lÝnea 1
    : ORA-06502: PL/SQL: error numÚrico o de valor
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
    ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
    ORA-06512: en lÝnea 1
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    com.mslv.oms.handler.InternalErrorException: ORA-06502: PL/SQL: error numÚrico o de valor
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
    ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
    ORA-06512: en lÝnea 1
    : ORA-06502: PL/SQL: error numÚrico o de valor
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
    ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
    ORA-06512: en lÝnea 1
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    at com.mslv.oms.jsp.processor.RequestProcessorSupport.a(Unknown Source)
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    Truncated. see log file for complete stacktrace
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    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
    ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
    ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
    ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
    ORA-06512: en lÝnea 1
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    Sara, I still can't get through to Chat. Can you have somebody call me or would you chat with them and tell them to refund the order that you had cancelled on 9/1/14, #0282954524.
    This is a waste of my time but I don't like paying for something and not getting the service or product.
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    Hi
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