Cancel purchase of Mountain Lion

Hi. I have started the download of OS X Mountain Lion, but halfway through I realised that my iMac will not support AirPlay Mirroring (the only reason for which I wanted to upgrade).
I'd like to know if Apple collects the payment as soon the download begins because if they don't, I'd like to cancel the download and not waste my money on an unnecessary update.
Thanks!

No, all sales are final.
If you want to try, go to: http://www.apple.com/support/mac/app-store/contact/
Click on the link underneath Accounts and Billing Support.

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Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.

Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.

Welcome to Apple Support Communities
Press Shift key on boot and purchase OS X 10.8

I'm now running OSX v. 10.6.8. I purchased OSX Mountain Lion from the app store

I'm now running OSX v. 10.6.8. I purchased OSX Mountain Lion from the app store & after about 40 minutes of "downloading" (started 40 or so minutes ago) my iMac restarted & I signed in. But OSX 10.6.8 is still there & the image of OSX Mountain Lion is in my dock with the caption "OSX Mountain Lion -- Paused" !!! ...Now ANOTHER 20 minutes have passed & no change nor other prompts nor info have come up!! WHAT'S GOING ON??? PLEASE HELP!!! ~~~THANK YOU!!!

THANKS SO VERY MUCH, mende1, for so quickly responding to my plea for HELP!!
I had never turned my iMac off so I still don't understand why the download paused, & when I looked in my Applications folder there was no Mountain Lion, but your words, "However, you can pause and resume the download as many times as you want" encouraged me to look deeper & try harder!! I clicked & double-clicked (& multi-clicked!) the Mtn Lion icon in my dock to no avail but finally, I clicked & HELD the click for about 7 seconds . . . . . . . & then a little pop-up came & asked me if I want to "Resume the download" or stop it!! So I slid the cursor over to "Resume..." & it's downloading again!! ~~I HOPE!! I guess 4.4 GB of OS update will take more than a little time to get in there!
~~~Again, THANK YOU so MUCH & God less you with a WONDERFUL time with your studies & future dreams!!!

HT1338 recently purchased osx mountain lion $20 getting error on download

recently purchased osx mountain lion $20 getting error on download

http://www.apple.com/support/mac/app-store/contact.html?form=account

I bought a mac air yesterday and it came with lion. Do i have to purchase the mountain lion?, I bougth a mac air yesterday and it came with lion. Do i have to purchase the mountain lion?

I bought a mac air yesterday and it came with lion. Do i have to purchase the mountain lion?, I bougth a mac air yesterday and it came with lion. Do i have to purchase the mountain lion?

Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
If you cannot get the free upgrade anymore, then you will have to purchase Mountain Lion.

I purchased the mountain lion but couldn't downloaded it...

I purchased the mountain lion but can't downloaded it...on the progress bar it syas "waiting"..forever waiting..
either at school or home...so it not the wifi has poroblem...
anybody knows why??
Thank you!

Quit the App Store and restart your mac.
Then restart the download by clicking on it in your 'Purchases' tab in the App store.

I installed Snow Leopard on my white Macbook 4,1 and purchased the Mountain Lion to upgrade again. Now it says not compatible and won't load. Required specs on my laptop seemed fine but? Any ideas what to try?

I ordered Snow Leopard and received the disk from Apple. It loaded fine in my white Macbook 4 ,1 that has 4GB memory, Intel Core 2 Duo, 2.1 GHZ processor and L2Cache 3mb. Decided to upgrade once more to Mountain Lion (skipped Lion) and purchased the download directly from Apple. This morning I downloaded and when it went to install a screen appeared stating my laptop wasn't compatible. From what I had researched before purchasing Mountain Lion it seemed this laptop was fine. Do I need to purchase LION before trying to install Mountain Lion? Otherwise what could be wrong? Any help appreciated. Thanks!

1. If desired, go to the online Apple Store and ask for a refund.
2. Click here and see the lists of new and dropped features.
(121128)

How do I download my already purchased OSX Mountain Lion again?

I've done this before, but for some reason am blocked now on the App Store Purchases tab. I've already purchased Mountain Lion, and need to create a bootable USB drive to reinstall it. I don't feel like paying $20 again, or finding an illegal copy since I've already purchased it. But what's going on? How do I download this again?
Thanks everyone.

I don't know if that's true. If you RENT a movie you can only download it once, but if you purchase it you should be able to download it multiple times. If you purchase a movie, and delete it, you should still have it saved in the Cloud. Maybe you aren't showing purchases from The Cloud in your iTunes lists. To fix this in iTunes on your computer:
In the menu bar > iTunes > Preferences > Store (Store Preferences) > Show iTunes In The Cloud Purchases (Enable this)

Purchase OS MOuntain Lion through Mac App Store but it stated error has occurred.

Hi,
Need help here.
I purchase OS X Mountain Lion tgrought Mac App Store but it stated an error has occured and it was not completely download.
In the purchase box, the application is under "other purchase" and the button is blank. I can't resume download despite its stated error.
However purchase has been billed in my credit card.
My current OS X version is 10.7.5.
Please help how to download again and if cannot how to get the money back ?
Thanks all.
Cheers,
Cella

Look in the Applications folder for the Mountain Lion installer. If you find it or a partial download, delete it and see if you can start the download again.

HT1338 I purchased OSx mountain lion - but it won't download

Mountain lion does not seem to be downloading. I get the icon in launchpad with the text "downloading" but nothing is happening! I tried to repurchase and was told I had already purchased it - accepted offer to re-download and still nothing happens. Any ideas what is going on here?
Thanks
John

I have a very similar, possibly exactly the same, situation. Purchased Mountain Lion after making sure I had the latest OSX prior to that, it seemed like it was downloading, but nothing happened. Shut down my computer, came back this morning, went to the app store, and clicked the download button again. Indicator spun for a second, then nothing. Any ideas on how to either finish downloading, or get my $ back?

I cant download a previous purchase of Mountain Lion...

I had OSX Lion, upgraded to OSX Mountain Lion then OSX Mavericks, i had WIFI problems and still do, so i went back to OSX Lion as the problem started when i upgraded, it didnt help so now i have OSX Lion, trying to upgrade back to OSX Mountain LIon, but i cant find a way of re-downloading my purchase of OSX Mountain Lion...
Im not sure if i purchase again, it will say already purchased like it does on the iPhones etc.
Also i cant open the App Store app as im using OSX Lion 10.6.8
Many thanks.

OK, i did not have any luck.
Every app says "View in Mac App Store
Then i get a page in Safari saying...(picture attached)
Thanks.

Purchase of Mountain Lion

I have Mountain Lion on my Mac Air, but would like to install it on my Mac Book and my iMac. Do I have to purchase it twice?

Welcome to the Apple Support Communities
If you purchased OS X Mountain Lion in the past, you can download it for free as many times as you want in all your Macs. To do it, on one of your Macs, open App Store > Purchases, and download OS X Mountain Lion. Make a backup of your files before upgrading.
As you want to upgrade two computers, when the OS X Mountain Lion installer finishes downloading, open Finder, go to Applications folder and copy the Mountain Lion installer to an external disk. Then, connect that external disk to your other Mac and run the Mountain Lion installer to upgrade to Mountain Lion

Old purchase of Mountain lion

I purchased Mountain lion in 2012 however since having a new hard drive fitted how can i re download a copy of my purchase

I have purchases from 2011 showing, so it isn't an age related problem.
Purchases - Hiding/Unhiding
Try resetting the App Store and Clearing Cookies.
Reset Learned from Old Toad
App Store support. There is troubleshooting and a contact link.
Support

Could not complete purchase of Mountain Lion

I'm running Snow Leopard 10.6.8, and this is my hardware:
Hardware Overview:
Model Name:          Mac Pro
Model Identifier:          MacPro1,1
Processor Name:          Dual-Core Intel Xeon
Processor Speed:          2.66 GHz
Number Of Processors:          2
Total Number Of Cores:          4
L2 Cache (per processor):          4 MB
Memory:          5 GB
Bus Speed:          1.33 GHz
Boot ROM Version:          MP11.005C.B08
SMC Version (system):          1.7f10
It seems like I should be able to run Mountain Lion, but the App store tells me:
"We could not complete your purchase. OS X Mountain Lion is not compatible with this computer."
What's the "Model Identifier" minimum version required to install Mountain Lion?

Hi Niel!
Please also help.
Mine has the following specifications:
Hardware Overview:
Model Name:          MacBook
Model Identifier:          MacBook2,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          1.83 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          2 MB
Memory:          4 GB
Bus Speed:          667 MHz
Boot ROM Version:          MB21.00A5.B07
SMC Version (system):          1.13f3
Serial Number (system):          4H648YJ2WGK
Hardware UUID:          00000000-0000-1000-8000-0017F2F21E3D
Sudden Motion Sensor:
State:          Enabled
Is this compatible with Mountain Lion?
Please advise.
Thanks!
Erson

I have to purchase the Mountain Lion Again!!!!!!

After I was using the Mountain Lion for around 2 days, one time after I boot up my mac, it would not start-up. I am stuck at the grey logo....... I did everything that I can find in the discussions to repair the problem until to the point that I have to re-format my macbook pro...
Now after I reinstalled my DVD of the Snow Leopard and upgraded it to 10.6.8 I was happy and excited to open the APP Store once again to re-DOWNLOAD the app that I have already purchased, to my dismay I have to pay and purchase the application again for me to be able to install it back??
I need help how can I get it back again without repurchasing...
Thanks.

I did everything that I can find in the discussions to repair the problem until to the point that I have to re-format my macbook pro.
You should have done that, if it was necessary, by booting into Recovery, not by reinstalling 10.6.

Cancel purchase of Mountain Lion

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