Cancel/Return Adobe ExportPDF Annual
I just bought Adobe ExportPDF Annual and it is not what I thought it was. I do not want it and want to cancel the order. I cannot find anwhere to contact anybody. Getting so frustrated! It says I can cancel it on my Welcome Email, but it wants a serial number, which I cannot find anywhere. I bought it as a download, so not sure where to get the serial number at.
Hi Jessica,
Consider it done. For your reference, here is the transaction number for the return order: 0066143394
You should expect to see the refund in your account in the next 2-3 days.
Best,
Sara
Similar Messages
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How do I cancel my Adobe ExportPDF annual membership?
I've ordered my adobe exportPDF annual membership product but some of the files I wanted to export were not able to be converted to a word document. How to I cancel the membership and get my money back? I've only had the product for about a week.
Hi Jessica,
Consider it done. For your reference, here is the transaction number for the return order: 0066143394
You should expect to see the refund in your account in the next 2-3 days.
Best,
Sara -
I have been trying to cancel my Adobe ExportPDF subscription, however when i click on (turn Off) the auto renewal question it says it cant. Where and how can i do this?
Hi,
To cancel your subscription contact our customer support team at 800 833 6687.
Or you can refer the below link for chat support:
Contact Customer Care
Regards,
Florence -
How to cancel the Adobe ExportPDF Annual
Just bought the membership, then found out it's not what I want. So, how I can cancel it?
Hi,
To cancel your subscription contact our customer support team at 800 833 6687.
Or you can refer the below link for chat support:
Contact Customer Care
Regards,
Florence -
Can I chat or talk with a human on the phone? I have an Adobe ExportPDF Annual. So, if I cancel today, I still have to pay half of the fee? I only used the service once or twice. I was looking for a phone number to call. But, I seemed to have been in a loop. I kept getting directed to this forum. I would have really appreciated a quick link to a phone number. Much more efficient on my end.
I expected to be canceled in a few short minutes via a phone call. Instead of have been in this endless and frustrating loop to this forum.
Help please.Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN ) -
Want to cancel an automatic renewal for Adobe ExportPDF Annual?
I originally subscribed to an automatic renewal for Adobe ExportPDF Annual. This I did back in 2012. I no longer need this product. How do I permanently cancel this latest and all further renewals and apply for a prorated refund?
I'm not sure if you can get the refund (maybe it's in the following link somewhere) but to cancel, go here: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription- acrobat-online-services.html
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Purchased Adobe ExportPDF, annual, on 22 Feb 2014 and tried to use it, converting PDF file to Word, but it did not work satisfactorily.
So I would like to cancel it.
How can I do it?HiNamio,
In order to cancel the subscription, i would request you to kindly visit the below mentioned page and contact our support team
http://adobe.ly/yxj0t6 -
How can i cancel my subscription to Adobe ExportPDF Annual?
I suscribed to
Adobe ExportPDF Annual (Other,Multiple Languages)
and found it very hard to use (not what i expected when I purchased annual subscription) and i need to cancel it before i can consider exploring other Adobe products. Help?Hi girls,
I see that you've already canceled your subscription, but that it is still active until the next billing cycle. If you'd like, I can cancel it entirely, and process a refund for you as well, since you'd be canceling within the first 30 days.
Please let me know how you'd like me to proceed.
Best,
Sara -
Cancel Adobe ExportPDF Annual (Other,English) subscription
Hello, I need to cancel Adobe ExportPDF Annual (Other,English) subscription. I am currently unable to sign in to myadobe, and have been on hold with customer help telephone line for over an hour. How can I cancel this subscription?
Thank youHi,
I will take care of your request.
Thank you.
Hisami -
Want to cancel my new subscription to Adobe ExportPDF Annual
HELP! I need help cancelling my new subscription to "Adobe ExportPDF Annual".
Hi,
Your Adobe Export PDF subscription has been cancelled & refunded.
Your refund no.is 66176794.
Regards,
Florence -
I Earlier today I purchased Adobe ExportPDF Annual and I need help with using this ptrogram.
This is a one sided Conversation. There is no feed back on Questions from ADOBE. I'm anew subcriber and ready to cancel Adobe and close my account.
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Ho ricevuto una fattura per il rinnovo del prodotto ADOBE EXPORTPDF. annuale con validità dal 19-gennaio-2015 al 18-gennaio-2016 per un importo di 20.28 EUR, ma dal mio account non risulta che ho un tale abbonamento in corso, anche perché l'avevo disdetto e vorrei NON continuare ad usufruirne. Come devo fare per avere indietro i miei soldi e disdire definitivamente il servizio? Grazie per l'attenzione. Saluti
Hi leonardol10168801,
I've checked your account (using the email address that you've used here in the forums), and all I see is an ExportPDF subscription that was canceled in June of last year. I don't see any subscriptions started in January. Did you purchase the subscription via Adobe Reader for mobile? If so, those subscriptions are handled by the various App Stores (Apple's App Store, Google Play), and Adobe doesn't have record of them.
You may want to Come contattare l'assistenza client to discuss these charges with an agent.
Best,
Sara -
How do I cancel my Adobe ExportPDF subscription, Order# AD013678534?
How do I cancel my Adobe ExportPDF subscription, Order# AD013678534?
Hi Emmett,
The order management system indicates that the return has been completely processed as of yesterday (not sure why it took that long).
Please double-check your account and let us know if you don't see the refund.
Best,
Sara -
Have bought service below to convert pdf files into word excel, Have followed instructions but cannot convert file. Please help.
AD003225761BR Produtos pedidos: Qtd. produto 1 Adobe ExportPDF, Annual (Outro,Todos os idiomas disponíveis) My email: [email protected]Hi Jwalter,
Thank you for posting on the Adobe forums,Please let us know what is the exact issue.
Also, if you want help on how to use the service, kindly try the link below.
Adobe ExportPDF FAQ
http://tv.adobe.com/watch/insights-on-acrobat-solutions/introduction-to-adobe-exportpdf/
Thanks,
Vikrantt Singh -
I am trying to cancel my Adobe SendNow annual membership
I am trying to cancel my Adobe SendNow annual membership
Hallo Sara Forsberg,
Sorry, my English is not perfect.
I would like to Announce subscription because I finished it accidentally.
Creative Cloud Student and Teacher Edition (one year)
Sales order number:
AD005396231EDDE
Von: Sara.Forsberg
Gesendet: Samstag, 20. Dezember 2014 00:27
An: Volker Herd
Betreff: I am trying to cancel my Adobe SendNow annual membership
I am trying to cancel my Adobe SendNow annual membership
created by Sara.Forsberg<https://forums.adobe.com/people/Sara.Forsberg> in Adobe Acrobat.com Services - View the full discussion<https://forums.adobe.com/message/7031550#7031550>
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