Cancel subscription can not access my documents

I used the Adobe suite of applications for a class and my subscription is over but now I can not open the documents saved on my computer. How do I open them?
Thank you,
Jeannell

Jeannell,
Without the subscription, you can only see the PDF part of your files with Acrobat or Reader, and only if you have saved them as PDF Compatible.
To really open them and work with them, you need to renew your subscription.
If you wish to have perpetual access to them without the subscription, you will need to have a CS version (which goes up to CS6), and you will need to run the subscription tremporarily to downsave them to your CS version, or ask someone to do it for you.

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Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
x64
Operating System: Windows 8 64-bit
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE
Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 1796 MHz
Built-in memory: 3977 MB
Free memory: 1203 MB
Memory available to Photoshop: 3289 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2052
gpu[0].RectTextureSize=16384
gpu[0].Renderer="Intel(R) HD Graphics 4000"
gpu[0].RendererID=358
gpu[0].Vendor="Intel"
gpu[0].VendorID=32902
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="10.18.10.3379"
gpu[0].Driver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10 iumd32"
gpu[0].DriverDate="20131218000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.2 "
gpu[0].CUDASupported=0
gpu[0].OCLBandwidth=0
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.10.3379"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[96]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
License Type: Subscription
Serial number: 96040664679779475738
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Trisha\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 452.3G, 51.7G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64
Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64
Bit)\Plug-ins\
Installed components:
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   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0
   AdobeOwl.dll   Adobe Owl 2013/10/25-12:15:59   5.0.24   79.547804
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   AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786
   AdobeXMP.dll   Adobe XMP Core 2013/10/29-11:47:16   79.154911   79.154911
   AdobeXMPFiles.dll   Adobe XMP Files 2013/10/29-11:47:16   79.154911
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   AdobeXMPScript.dll   Adobe XMP Script 2013/10/29-11:47:16   79.154911
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   adobe_caps.dll   Adobe CAPS   7,0,0,21
   AGM.dll   AGM 2013/10/29-11:47:16   79.548223   79.548223
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   aif_core.dll   AIF   5.0   79.534508
   aif_ocl.dll   AIF   5.0   79.534508
   aif_ogl.dll   AIF   5.0   79.534508
   amtlib.dll   AMTLib (64 Bit)   7.0.0.249 BuildVersion: 7.0; BuildDate:
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   ARE.dll   ARE 2013/10/29-11:47:16   79.548223   79.548223
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830
66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2013/10/29-11:47:16   79.548223   79.548223
   BIBUtils.dll   BIBUtils 2013/10/29-11:47:16   79.548223   79.548223
   boost_date_time.dll   DVA Product   7.0.0
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   boost_threads.dll   DVA Product   7.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929
   CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929
   CoolType.dll   CoolType 2013/10/29-11:47:16   79.548223   79.548223
   dvaaudiodevice.dll   DVA Product   7.0.0
   dvacore.dll   DVA Product   7.0.0
   dvamarshal.dll   DVA Product   7.0.0
   dvamediatypes.dll   DVA Product   7.0.0
   dvaplayer.dll   DVA Product   7.0.0
   dvatransport.dll   DVA Product   7.0.0
   dvaunittesting.dll   DVA Product   7.0.0
   dynamiclink.dll   DVA Product   7.0.0
   ExtendScript.dll   ExtendScript 2013/10/30-13:12:12   79.546835
79.546835
   FileInfo.dll   Adobe XMP FileInfo 2013/10/25-03:51:33   79.154511
79.154511
   filter_graph.dll   AIF   5.0   79.534508
   icucnv40.dll   International Components for Unicode
2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode
2011/11/15-16:30:22    Build gtlib_3.0.16615
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   JP2KLib.dll   JP2KLib 2013/10/29-11:47:16   79.248139   79.248139
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   libiomp5md.dll   Intel(R) OMP Runtime Library   5.0
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r)
Fortran Compiler   12.0
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   Photoshop.dll   Adobe Photoshop CC   CC
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   PSArt.dll   Adobe Photoshop CC   CC
   PSViews.dll   Adobe Photoshop CC   CC
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79.546835
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Fortran Compiler   12.0
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012,
1003
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1,
2012, 1003
   updaternotifications.dll   Adobe Updater Notifications Library
7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078
0.19078
Required plug-ins:
   3D Studio 14.2.1 (14.2.1 x001)
   Accented Edges 14.2.1
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   Angled Strokes 14.2.1
   Average 14.2.1 (14.2.1 x001)
   Bas Relief 14.2.1
   BMP 14.2.1
   Camera Raw 8.4.1
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   Chalk & Charcoal 14.2.1
   Charcoal 14.2.1
   Chrome 14.2.1
   Cineon 14.2.1 (14.2.1 x001)
   Clouds 14.2.1 (14.2.1 x001)
   Collada 14.2.1 (14.2.1 x001)
   Color Halftone 14.2.1
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   Diffuse Glow 14.2.1
   Displace 14.2.1
   Dry Brush 14.2.1
   Eazel Acquire 14.2.1 (14.2.1 x001)
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   Entropy 14.2.1 (14.2.1 x001)
   Extrude 14.2.1
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   Fibers 14.2.1
   Film Grain 14.2.1
   Filter Gallery 14.2.1
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   Fresco 14.2.1
   Glass 14.2.1
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   Google Earth 4 14.2.1 (14.2.1 x001)
   Grain 14.2.1
   Graphic Pen 14.2.1
   Halftone Pattern 14.2.1
   HDRMergeUI 14.2.1
   IFF Format 14.2.1
   Ink Outlines 14.2.1
   JPEG 2000 14.2.1
   Kurtosis 14.2.1 (14.2.1 x001)
   Lens Blur 14.2.1
   Lens Correction 14.2.1
   Lens Flare 14.2.1
   Liquify 14.2.1
   Matlab Operation 14.2.1 (14.2.1 x001)
   Maximum 14.2.1 (14.2.1 x001)
   Mean 14.2.1 (14.2.1 x001)
   Measurement Core 14.2.1 (14.2.1 x001)
   Median 14.2.1 (14.2.1 x001)
   Mezzotint 14.2.1
   Minimum 14.2.1 (14.2.1 x001)
   MMXCore Routines 14.2.1 (14.2.1 x001)
   Mosaic Tiles 14.2.1
   Multiprocessor Support 14.2.1 (14.2.1 x001)
   Neon Glow 14.2.1
   Note Paper 14.2.1
   NTSC Colors 14.2.1 (14.2.1 x001)
   Ocean Ripple 14.2.1
   Oil Paint 14.2.1
   OpenEXR 14.2.1
   Paint Daubs 14.2.1
   Palette Knife 14.2.1
   Patchwork 14.2.1
   Paths to Illustrator 14.2.1
   PCX 14.2.1 (14.2.1 x001)
   Photocopy 14.2.1
   Photoshop 3D Engine 14.2.1 (14.2.1 x001)
   Photoshop Touch 14.0
   Picture Package Filter 14.2.1 (14.2.1 x001)
   Pinch 14.2.1
   Pixar 14.2.1 (14.2.1 x001)
   Plaster 14.2.1
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   Poster Edges 14.2.1
   Radial Blur 14.2.1
   Radiance 14.2.1 (14.2.1 x001)
   Range 14.2.1 (14.2.1 x001)
   Read Watermark 4.0
   Reticulation 14.2.1
   Ripple 14.2.1
   Rough Pastels 14.2.1
   Save for Web 14.2.1
   ScriptingSupport 14.2.1
   Shake Reduction 14.2.1
   Shear 14.2.1
   Skewness 14.2.1 (14.2.1 x001)
   Smart Blur 14.2.1
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   Solarize 14.2.1 (14.2.1 x001)
   Spatter 14.2.1
   Spherize 14.2.1
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   Stained Glass 14.2.1
   Stamp 14.2.1
   Standard Deviation 14.2.1 (14.2.1 x001)
   STL 14.2.1 (14.2.1 x001)
   Sumi-e 14.2.1
   Summation 14.2.1 (14.2.1 x001)
   Targa 14.2.1
   Texturizer 14.2.1
   Tiles 14.2.1
   Torn Edges 14.2.1
   Twirl 14.2.1
   Underpainting 14.2.1
   Vanishing Point 14.2.1
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   Variations 14.2.1 (14.2.1 x001)
   Water Paper 14.2.1
   Watercolor 14.2.1
   Wave 14.2.1
   Wavefront|OBJ 14.2.1 (14.2.1 x001)
   WIA Support 14.2.1 (14.2.1 x001)
   Wind 14.2.1
   Wireless Bitmap 14.2.1 (14.2.1 x001)
   ZigZag 14.2.1
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
   Adobe Exchange
Installed TWAIN devices: NONE
On Tue, Feb 24, 2015 at 10:29 PM, Benjamin Root Photography <

Flash can not parse this document. What's up with this?

I've never seen this one before. I'm using CS5
On windows 7
I'm developing a component. I have it in the Components panel.
But I update it alot, and copy the shim to the prototype file quite often.
Every now and then I get the error that the file cannot be opened.
In the output panel is says Flash can not parse this document.
I have lost access to one of my files.
If I save as CS4 it always loads.
So now I'm saving in both formats.
I don't understand what is happening.
Is this a bug? I've checked for updates.
I have the latest build for CS5 Flash Prof

Did you use any special character like & ^ $ etc... in any of the components field? Flash CS4 was more lenient with special character compare to Flash CS5. One way to fix CS5 files is to change .fla extension to .zip. Unzip the file, go through the DOMDocument.xml file or xml file inside LIBRARY folder and remove the special character. After that double click the fla file you see inside the zip folder and Resave this file in Flash.
Quynh
Flash Pro, QE

I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

I can not access Itunes Store from my computer.
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Can anyone help me on this problem?

ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Can not access iCloud drive from iPad

can not access iCloud drive from iPad

iOS 8/8.1 does not have an iCloud Drive app (that works like OneDrive or Dropbox, etc..). Instead you have to open the application first (ie. Numbers) which will show you your iCloud drive files that you can open and work with.
This is the exact reason I am currently migrating all of my documents BACK to OneDrive. If I don't know what the filetype is of a file that I am looking to open (ie. Word document or PDF) then I'm screwed. At least with OneDrive (or DropBox, or Google Drive, etc.) I can browse my files from my mobile device.

Cancel subscription can not access my documents

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