Cancel subscription skype pro

This is been 10 month already try to cancel my SKYPE PRO subscription. This is a rip off.
The system does not work. Why?. skype does not want to work.
I am a customer , that is paying, and i am not able to chat online, or to write an email?
what is this?
A future ex customer.
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Hi,
I am sorry to hear that you are having trouble cancelling your Skype Pro subscription. Allow me to help you cancel it successfully from your end.
You can cancel your Skype Pro subscription at any time by:
1. Sign in to your account here: https://secure.skype.com/account
2. In the Account details section, click Subscriptions.
3. Click Settings next to the subscription you would like to cancel, then click Cancel subscription.
For more details about cancelling subscriptions, visit:
https://support.skype.com/faq/FA1881
Also, you should be able to contact our customer support by following the steps provided here:
https://support.skype.com/faq/FA1170
Hope this helps.
Did my reply answer your question? Mark it as a solution to help others, Thanks.

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Cancel Skype Pro monthly subscription

I have been trying to cancel my Skype Pro monthly subscription for months but continue to get charged for it. The 'cancel your subscription' link in the 'We've delivered your order' email fails. I DO NOT WANT A SKYPE PRO SUBSCRIPTION!!!
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Does anyone know who deals with small court claims at Skype?
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AndrewH-S wrote:
1. I have a legacy Skype Pro subscription active on my account (billing @ $3/mo) and also a 12 Month Unlimited World.
2. Will I lose any service or other benefit, such as discounted calling, other features, if canceling the Skype Pro subscription?
Hello and welcome to the Skype Community.
1. You don't need the old "Pro" Plan. This was the forerunner of modern Subscriptions and was discontinued to all but existing users years ago.
2. No. Unlimited World gives you everything that "Pro" did plus a lot more.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
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Cannot cancel subscription to Skype Pro

Apparently I signed up for "Skype Pro" about a year ago, though I don't remember doing so. I was using Skype a lot so it didn't bother me. Recently, I logged in to try and go back to a free account, and under "My Accout" it says I have no subscriptions. However, I have been charged for this subscription for the past 12 mounths.
In the email "We've delivered your order" I tried clicking the link to unsubscribe, but it brought me to a unresponsive page with an UNSUBSCRIBE button: clicking the button does nothing....(I tried multiple web browsers, all of them up-to-date).
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Hi,
Please contact Skype Customer Service, they will cancel agreement for you
See: https://support.skype.com/en/faq/FA1170
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

1) Cannot cancel SKYPE Pro 2) Must I have skype pr...

I am being debited SKYPE PRO each month. I select CANCEL on my account page but it remains active, adding that payment will be debited again in 1 month
I purchased a SKYPE LAND LINE Number - I want confirmation that if I cancel SKYPE PRO then voicemail for my SKYPE LAND LINE number still works. Can anyone please advise
I cannot find confirmation of this on the SKYPE Web site nor contact email address to raise this issue or question re why billing continues Thanks

I have the same issue as many other people: I have tried like many others to cancel "Skype Pro" without success. I´m getting billed $3 each month for something I've been trying to cancel for over a year. I have followed all instructions to cancel although in the last step in Skype Pro settings it says "Are you sure you want to cancel your subsciption ? when I click on "Yes, cancel my subscription", it takes me back to the page where it says that my subscription is active. There is no confirmation that the Skype Pro subscription has been cancelled. In addition to that, I'm being charged twice a month for it, every two weeks!

Skype makes it IMPOSSIBLE to cancel subscription &...

I am being sent in a vicious circle in an attempt to cancel our subscription & get refund, this has been going on for over a week. Skype needs some serious actual customer support! I continue to get emails that I CANNOT reply to which gives me a link, which takes me BACK to a page I've already SUBMITTED 3 TIMES!! If Skype won't put down the month and year I created our account, how am I supposed to know? Anyone else document that from about 10 years ago? Wow, giving me serious thought as to remove Skype account altogether. I've wasted valuable, cannot afford it......time on this and am back at square one. Come on Skype, get some SERIOUS EFFECTIVE CUSTOMER SUPPORT!!

There is a Skype FAQ on how to cancel a subscription. It's rather easy to cancel a subscription. It actually takes less steps than signing up for one.
https://support.skype.com/en/faq/FA1881
It's was the top item on the list when I typed "cancel subscription" in the skype.com site search box and the commmunity search box (from a user).
https://support.skype.com/en/search?q=cancel+subscription
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How do I cancel my adobe pro subscription?

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Hi Reva,
To cancel an annual Acrobat subscription, it's necessary to Contact Customer Care. Choose Acrobat from the top drop-down menu, and then choose Membership, Account, Payment. Click the blue "Still Need Help?" button at the bottom of the page to find both phone and chat options.
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Hi Bobebele
The trial would expire after 30 days and you would not have to cancel it.
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Before you uninstall, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows.
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In Windows XP, open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
In Windows 7, open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall, and then follow the onscreen instructions.
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I am currently on a grandfathered Skype Pro subscription, for which I pay USD 3.00 a month. I would like to try group video calling but understand that I need to switch to Skype Premium for that (which currently goes for USD 4.49 a month).
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Solved!
Go to Solution.

Hi,
Skype Premium itself doesn't offer calling to any landlines or mobiles. Skype Premium enables you to make group video calls: https://support.skype.com/en/faq/FA10868/What-is-Skype-Premium
But I think you are comparing Skype Pro with Skype Premium 3 or 12 months subscription that comes with Unlimited US & Canada: http://www.skype.com/intl/en-us/prices/premium
If you just need group video calling then you can purchase Skype Premium monthly or day pass and make group video calls.
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More information: https://support.skype.com/en/faq/FA1071/What-is-Skype-Pro
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Skype Pro is very similar to Unlimited US & Canada as they both cover US&Canada and have similar price, the main difference is that in order to call US & Canada with Skype Pro you need to be actually in one of these countries, but with Unlimited US & Canada subscription you don't. Then again with Skype Pro if for example you go to Germany then calling landlines in Germany is covered, but with Unlimited US & Canada only calls to 2 countries(US and Canada) are covered.
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If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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Hi,
I have been using Skype from a long time from india. Whenever I am in USA i use Skype Paid International calling to call back my Home country India. Most recently I was in USA and got a subscription of 800 minutes one month calling at around 9$. Skype India mobile and Landline calling have been declared as to be discontinued from 10 Nov. I received a bill today(8 Nov 2014) with re charge of the 800 minutes subscription india calling. I am surprised to see that why I was billed even if India calling is no more being allowed from Skype. As well as my subscription is showing 11 minutes left. I think this is some mistake on Skype end. I have summarized my problems below.
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We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes.
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Cancelling my skype number

I took a subscription for a skype number in June, thinking it was only for three months. I no longer need it but discover I have just been billed for the coming three months, even though I will not need it or be using it. I can find no way to communicate this problem with Skype folks. Help, please!
Bill ([Removed for privacy])

You also need to cancel the Skype Number subscription from your account dashboard (Manage Subscriptions). If you cannot do this, then please contact Skype customer service who can cancel the subscription.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Cancel Subscription doesn't work !!!

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1. Skype numbers are subscriptions so they will renew. The renewal is billed 3 days before the subscription ends and continues to attempt to bill with the information on file for those 3 days. If the payment doesn't go through it will resort to cancelling the subscription due to non-payment. 2. You need to add a new credit card or cancel the subscription. You can add a new credit card at any time. You can cancel the subscription at any time. If for some reason certain buttons don't work right, try another web browser. The issue may exist with your web browser or a plug-in you have installed. 3. You can't delete any credit card in use by a subscription unless you cancel that subscription. If you have another credit card on file you can switch payment of that subscription to that credit card. You will then be able to delete the card on file as well. This is rather common and makes sense to me. Paypal subscriptions work the same exact way. 4. You can contact Skype Customer Service but I believe that they may just walk you through the same exact process. Skype Customer service can be contacted by filling out a Support request options on the Support Request page. https://support.skype.com/en/faq/FA1170

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If i buy an annual skype premium account for the year 2014, and if i want to cancel in between the year, whats the procedure?

Hi, ojglynn, and welcome to the Community,
Please see this FAQ article for step-by-ste[ instructions for cancelling your Skype Number subscription:
https://support.skype.com/en/faq/FA12164/how-do-i-cancel-my-skype-number
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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Cancel subscription skype pro

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