Canceled document because it would print now it wont go away so I print another document

I have a officejet wireless J4680 all-in-one and tied to cancel a document from mapquest because it was taking to long and now it wont go away so I can print other documents
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Hi,
Try the following.
From the Control Panel, open Administrative Tools and select Sevices. Browse down to the print spooler service, right click it and select Properties then click on the Stop button. Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the document(s) have been removed.
Regards,
DP-K
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Microsoft MVP - Windows Experience

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Canceled document because it would print now it wont go away so I print another document

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