Canceling a purchased app

I bought a flight tracker app about an hour ago and I don't like it -- it doesn't do what I wanted it to, and it cost $4.99. I'd like to just cancel the purchase and get my money back. How do I do this?

Contact Apple via the link on the receipt they send.

Similar Messages

  • HT2404 can we cancel a purchased app

    I bough an app on the appstore but noticed it was not handling the feature I actually needed.
    I removed it from my iphone.
    On Android, if you remove the app in the 15 mins after you bought it, it is refunded.
    Does not seem to be the case on iphone.
    Is there a way to refund these mistaken purchases?
    Thanks
    Rgs
    Gérard

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT3702 I contacted a vendor about an app and they have not returned my email. I want to cancel the purchase.  What should I do?

    contacted a vendor about an app and they have not returned my email. I want to cancel the purchase.  What should I do?

    You probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you, particularly if the app is defective in some way. If you just don't like or no longer need the app, a refund is unlikely.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I have an IPad 1. I went to download 2 iBooks. I cannot down the load the latest version of the iBooks app. How do I get my money back cancel the purchase or get the book?

    I have an ipad1. I went to download 2 iBooks. They failed to download. I cannot an download the latestv version of the iBooks app. How do I cancel the purchase get the book or get the latestest versionoff the app without an upgrade.?

    Try downloading the current version of the iBooks app on your computer's iTunes so that the app is in your account's purchase history. Then on your iPad go to the Purchased tab in the App Store app and you should be able to download an older compatible version of the app.

  • I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl. and how can I cancel the purchase?

    I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product by mistake and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl.? and how can I cancel the purchase in my purchases list?

    I think that as soon as you click "Buy" and type in your details, the iTunes server is alerted that you have bought the item, even if it hasn't downloaded. Your "purchased" list is based on your account and not your computer so I'm afraid even if you haven't completed the download, you will be charged for it (but if you do now download it, you won't be charged again). This also means that you can't remove items from the purchased list.
    Glad to be of help (I hope),
    Jonathan

  • Hi , I am trying to install some updates for purchased apps but i got this message "This update is not available for this apple ID either because it was bought by a different user or the item was refunded or cancelled" and this is not the case

    Hi , I am trying to install some updates for purchased apps but i got this message "This update is not available for this apple ID either because it was bought by a different user or the item was refunded or cancelled" and this is not the case

    Apple appears to be having trouble on their servers. Try again in a few hours.
    (106358)

  • HT3702 i had purchased an apps, now i want to cancel that purchase and i dont want itunes to keep on duducting my card. how to cancel this purchased?

    i had purchased an apps, now i want to cancel that purchase and i dont want itunes to keep on deducting my card..pls help me

    Do you mean that it's an auto-renewing subscription ? If you do then there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
    If you want a refund for what you've already bought then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How does one cancel a purchase from apps store

    how does one cancel a purchase from the apps store?

    Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Someone accessed my account and purchased an app using my credit card.  Can I cancel the purchase and charge to the card?

    Someone accessed my account and purchased an app using my credit card.  Can I cancel the purchase and charge to the card?

    Change your password.
    Alert your credit card company.  Discuss reimbursemetn with them.
    You can let itunes support know by clicking Support at the top of this page and then clicking the link under Contact Us.

  • HT201272 I bought Guerrilla Bob HD for iPad and download was cancelled and said" please connect to Wifi connection for downloads 50MB over". I can't find the purchased app in my app store

    I bought Guerrilla Bob HD for iPad and download was cancelled and said" please connect to Wifi connection for downloads 50MB over". I can't find the purchased app in my app store

    SkyDaughter29 wrote:
    My current situation: I have soooo many texts on my iphone and I haven't deleted many because I need the information contained in them for future reference and for legal purposes.  I would really like to find a means and way to save them other than on the phone itself. I've done searches for various apps yet I'm not finding what I think I would need.  It appears Apple does not sync the texts between the iphone and my MacBook Pro.
    Try the computer apps PhoneView (Mac) or TouchCopy (Mac & PC):
    http://www.ecamm.com/mac/phoneview/
    http://www.wideanglesoftware.com/touchcopy/index.php
    Best of luck.

  • Cancel a In-App Purchase i Didn't Make

    I want to cancel my in-app purchase from NBA Gametime. My little cousin purchased the $39.99 mobile league pass and i dont want it, What do i have to do to cancel it? PLEASE HELP

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I connected iPad to someone else's windows computer to charge it. Their iTunes came up, and I hit cancel. Now none of my purchased apps work. What can I do?

    I connected iPad to someone else's windows computer to charge it. Their iTunes came up, and I hit cancel. Now none of my purchased apps work. What can I do?

    Okay, then what you will need to do is plug your ipad back into your friends computer; you may have to sync it with his computer, but thats okay.  When it is plugged in, click the update button.  This will take about an hour, maybe more if your friend has slow internet.  Once it is updated, reset your ipad.  When your ipad is reset, sign into your apple id.  You can now use a feature called icloud (brand new in ios 5) to download all of your apps and music you purchased back to your ipad.  You may lose some things if they were not purchased from apple, but is is better than not being able to use it at all (I think).
    If you already have ios5, then this is unnecessary (it says you are using an ipad running ios4)

  • How can i cancel my auto renewals that I purchased apps in I pad?

    How can i cancel my auto renewals that I purchased apps in I pad?

    There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

  • How do I cancel a purchase of the wrong app?

    I was referred to an app and purchased the wrong one. I would like to cancel the purchase of the app I do not want. How do I do that?

    As an official policy you can't. The Terms of Sale for the iTunes Store say that all sales are final. But you can contact the iTunes Store, explain your mistake, and ask if there's anything they can do for you:
    http://www.apple.com/support/itunes/contact/
    Don't be surprised if they can't, though.
    Regards.

  • How can you cancel an in-app purchase that was declined?

    I inadvertently selected an in-app purchase for $7.40 with a $5 balance on my card that of course was declined.  I want to cancel that purchase but now can't get into the app because there is now an update.  I can't update because of the declined purchase.  Is there a way to cancel it?

    Because it was declined, it's still looking for the $7.40.  I could put more money on my card, but I don't want to complete the purchase.  And since the App Store is waiting for the declined amount, I can't update any of my free apps because it needs to have $1 available.

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