Canceling itunes account change to mobileme email

I want to change my e-mail address associated to my itunes account to my mobileme account. It is telling me that I needs to cancel my current account and start a new one with my mobileme email address. My question is do I get my past puchases back or do I loose them?

The last time I received official word on this from Apple, I was told it is not possible to merge or otherwise change Apple ID's.
Ours is not to reason why.

Similar Messages

  • How do I create two iTunes accounts under the same email address?

    I've got my account duplicated -and charged for apps I already own- by using my email address as login instead of apple ID, but I've been told it's my fault so…
    I'm trying to figure out
    *How do I do to create two iTunes accounts under the same email and having different IDs?*
    I mean, two accounts with different purchase history. It doesn't matter if billing address, or credit card are the same (or different) because none of them flag apps as "purchased"
    I tried today from iTunes, but it tells me the email is taken.
    Do you know any way a user can do it from our end? (website, iTunes, iPhone)
    If you've got charged by apps twice, please don't say it here. I don't want my post being deleted again. Thanks.

    Beavis2084:
    Expired .mac accounts HAVE NO EMAIL. You own the id (which iTunes requests to be spelled in form of an email)
    Also, FREE .mac accounts have no email either.
    What you see in the screenshots is what I'm saying:
    There's been a change in the way iTunes wants you to login. The iTunes reps see at their end what you see at the top of the window, which probably is the "migration" of the new login: Old login system, using ID (in form of email for iTunes)
    BELOW you clearly see where says "ID" and both have the email as login.
    (again, that .mac email doesn't exist and NEVER DID)
    That's the NEW login: your EMAIL.
    I'm sorry I didn't explain it better the first time. I wrote about this so many times to iTunes support reps to prevent them to "read" what their system says that I gave it for settled. (not to mention that my first post was removed because "it lacks of interest for others"
    I own an apple ID, given away with the purchase of a new computer (nothing small by the way) and when that happens (and never subscribe for a paid membership), you use ANOTHER email to be related to your account.
    Now that AGAIN apple asks you for using your EMAIL (non-apple in our case) instead of your ID (which you can't use or you will never get a notification again!) the system believes there are two accounts.
    It's like your credit card bank changing the address for sending the payments. You are STILL paying, but getting a higher rate because their CHANGED the address and the check never arrives.
    In this case, signing in with a different string, makes the system believe there are two accounts. And that probably is under the policy which probably states purchases are not charged twice for SAME ID, and SAME iPhone… and you used a different ID, so it must be fair (sarcasm). Who told you to do so? Bad boy!

  • HT202667 I would like to open a new itunes account with an existing email

    I would like to open a new iTunes account using an existing email address. How can I do that?

    Hi,
    Thanks for providing more information on what you're trying to accomplish.  If you want to create an Apple ID, the email cannot be associated with a pre-existing Apple ID account.  Why are you trying to create another Apple ID?  If you just want to change your Apple ID, you can simply change the primary email account.
    Change your Apple ID - Apple Support
    Thanks for using the Apple Support Communities!
    Cheers,
    Alex H.

  • New iTunes account with existing MobileMe account

    Hello everyone, last year I bought a MobileMe package, which I officially use and registered with my truthful information and address in Italy.(I'm italian). Today, as I already have an italian iTunes account with a different email address, I just wanted to create a new one using this MobileMe address and I wanted to create a US account. I've tried downloading a free app, enter my mobileme username and password but I can't see NONE as payment method in addition to credit cards. The system tells me that my address has not yet been enabled on iTuens and asks me to enable it. When I enable it, it lets me choose the country and choosing the US I can only select between credit cards and Paypal. I can not find the NONE option. Obviously, paypal does not work because my paypal account is a non US account. Someone can help me? Thanks.

    This is one of the reasons why maintaining a backup of the important data stored on your computer's hard drive is important, which should include your iTunes library. The iPhone is not designed or intended to be used as a backup storage device.
    In regards to iTunes content, an iPhone can be synced or manually managed with an iTunes library on a single computer only, and photos can be transferred from a single computer only. When transferring iTunes content and photos from another computer, all iTunes content and photos transferred from a different computer will be erased from your iPhone first.
    Your computer is detected as a new or different computer after replacing the hard drive.
    iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store from an iPod or iPhone, but this is for iTunes content that was purchased/downloaded from the iTunes store only.
    First you need to re-authorize your computer with your iTunes account with iTunes if you haven't already done so.
    With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
    If a 3rd party app does not transfer from your iPhone, you can re-download the app with iTunes on your computer and your won't be charged again for a purchased app as long as you use the same iTunes account to re-download the app that was used to purchase the app originally.
    Before syncing contacts with the Address Book and calendar events with iCal if this data wasn't included with your computer's backup and hasn't been restored from your computer's backup - both applications don't have any data or new entries, enter one contact in the the Address Book and one calendar event in iCal on your Mac. This will provide a merge prompt with the first sync for this data, which you want to select.

  • How to cancel iTunes account??

    I accidentally created two iTunes accounts with two different email addresses. I want to cancel one but cannot figure out how to do it. I tried just going to account info and deleting my CC#, but it wouldn't let me do that. Makes me nervous to have my CC info floating around on an unused account, so I really do want to get rid of the extraneous one. Thanks!
    Kim

    You can't cancel an account yourself, but you should be able to set your credit card details to zeros, or set you credit card to None.
    If you want the account cancelled you have to contact Apple. There is an email form on the Store FAQ:
    http://www.apple.com/support/itunes/store/creditcard/

  • I recently updated my itunes account with a new email how can i get my iphone 4s to show my new id

    I recently updated my itunes account with a new email how can i get my iphone 4s to show my new id

    Hi grecianbabe1,
    If you are having issues changing the Apple ID that is currently set on your iPhone, you may find the following article helpful:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Regards,
    - Brenden

  • My itune account has a different email than my apple id how do i fix it? someone has my old email and is receiving my itunes and some old emails

    My itune account has a different email than my apple id and someone has the old email address associated with my itunes so she receives lots of my information.  How do I fix this I already tried to change my itunes to my new email associated with my apple id and it states the address I entered is already associated with an apple id.

    You can change the primary email address on it to be another email address (if you don't have another account then you could create one via http://gmail.com or http://hotmail.com). You can't delete an account, you can only remove personal info from it (e.g. credit card details if you have on it) and stop using it - but any items (apps, music etc) that were downloaded on the account will remain tied to it, so only that account will be able to authorise that content on a new computer, potentially redownload its purchases, and download updates to its apps

  • I have two separate itune accounts under two different email accounts and would like to combine them under one account.  Is this possible and if so, how do I do it?

    I have two separate itune accounts under two different email accounts and would like to combine them under one account.  Is this possible and if so, how do I do it?

    If you go to Settings > iTunes & AppStore , you can sign out from your account, and sign in with the one you've used to purchase apps.This will not remove any apps you already have on it.
    Then you can go to AppStore and download apps you've purchased (either via "Purchased" button in "Updates", or simply search for them and download them.
    That way you can have multiple accounts' apps on your iPad. When updating, you will be prompted for the credentials for account you've purchased given App with.

  • I downloaded 2 cds onto my ipod nano through itunes.  Recently my itunes account changed and now it doesn't recognize the songs from the cds.  How to transfer from ipod back to itunes?  I don't have the cds anymore.

    I downloaded 2 cds onto my ipod nano through itunes.  Recently my itunes account changed for some unknown reason and now it doesn't recognize the songs from the cds.  The songs are still on my ipod.  I am affraid to sync now because the songs may be deleated, and I don't have the cds anymore.  How can I transfer the songs from the cds on my ipod back to itunes so that I don't lose them? 

    What you have on your computer is your iTunes library, not your "account."  The "account" you have for iTunes is your Apple ID, which you use when purchasing or downloading from the iTunes Store.  If these songs came from music CDs that you imported into iTunes, those songs are not related to your Apple ID.
    Recently my itunes account changed for some unknown reason and now it doesn't recognize the songs from the cds
    How are they not "recognized"?  Are the songs still listed in your iTunes music library, but grayed out?  They no longer appear in your iTunes library at all?
    If you search your computer (not in iTunes) for the song files, using one of the song names, can you find the song files?

  • I have 4 devices, itunes account with a yahoo email. I want to mainstream all on itunes and icloud for my "me" account !!!

    I have 4 devices, itunes account with a yahoo email. I want to mainstream all on itunes and icloud for my "me" account !!! How do I go about doing this ???
    iphone 4, ipad 2 , ipod touch itunes account is an yahoo address.
    I have and use a ME.COM account.
    I would like to mainstream ALL and have benefits of iCloud !!!!!!!
    How do I go about doing this???

    You can't merge accounts.  Just continue to use your Yahoo ID for iTunes, and your iCloud ID for everything else.

  • I had a house guest that opened an iTunes account with a yahoo email how can i delete this

    I had a house guest that opened an itune account under a yahoo email how would i delete this?

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • How do i access an old itunes account from a closed email, how do i access an old itunes account from a closed email

    I have a itunes account from an old email address that I can't access. How do I access this itunes account without the old email as my apple id?

    If you want to sync your iPhone with a new computer, take a look at this Apple doc -> Using iPhone, iPad, or iPod with multiple computers
    iTunes will let you sync some stuff from multiple computers, but it'll only let you sync music, videos or apps from one iTunes library.

  • HT3702 Want to cancel itunes account and no longer be charged on my credit card account.  How can I do this ASAP?

    Want to cancel itunes account and no longer be charged on my credit card account.  How can I do this ASAP?

    How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
    Does anyone else have access to your account and/or devices that might be making them ?
    If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If they aren't showing on your account's purchase history then you should also contact your card issuer.

  • I need to create a iTunes account using my work email but...

    I need to create a iTunes account using my work email address but when I try it says that there is already an iTunes account linked to my work email - I have never done this so I know that I have not created this and therefore can't answer the security questions in order to check it out.  It also means I can't set up this iTunes account - any ideas?

    When Apple increased security on the accounts we were asked to create security questions and answers and to offer a rescue email address, could you have used the work address then?
    http://support.apple.com/kb/HT5312

  • Several years ago I had an itunes account through my work email address. I have since left the company. When I tried to access the itunes I purchased, my password would not work because I no longer had access to that acct. How can I access that acct?

    Several years ago I had an itunes account through my work email address. I have since let the company but when I tried to access the songs I'd already purchased, my password would not work because that account no longer existed. I ended up having to open another account but how can I access that account to retrieve my other songs? I realize I can't transfer between accounts but maybe at least burn to CD?

    Hello, RSchultz13. 
    Thank you for visiting Apple Support Communities.
    You can reset your Apple ID password via the steps in the first article below.  I would try the option to answer your security questions.  If those steps do not work then you may need to reach out to our account security team to reset this old Apple ID password.  Once this is done you should be able to access your old DRM protected purchases.
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

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