Canceling old Skype number

I just added a new Skype number for Wisconsin, and now I wish to cancel my old Skype number with a Cincinnati area code. How do I do that? I followed the instructions, but there is no "cancel Skype number" option under my old Cincinnati Skype number. I tried finding a phone number for Skype so that I could get a live voice to help me, but never found this. How can I cancel the old Skype number?

Hi, Moshe30145, and welcome to the Community,
When you contact Skype Customer Service for assistance in cancelling the Skype Number subscription you no longer need, please report that you were unable to do so yourself, and report what you typed here!
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you need to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

  • Retrieving Old Skype Number

    Hello
    I have been trying to raise my concern via the skype chat but it seems its not working. But basically here is my concern. 
    I got a skype number a few months ago, About 1month ago, i could not continue with the payments. so now the skype number doesnt go through. I would like to know how to reconnect my skype number. is there a link where i make payment and continue with the use of my old skype number. 
    Thank you

    Hi, Welcome2Africa, and welcome to the Skype Community,
    You should be able to sign on to your account dashboard and reactivate your Skype Number.  The number will be held on your account for ninety (90) days following the Skype Number subscription's expiration,  so you have opportunity to sign on and renew the subscription.
    Remember that the payment method you wish to use is accurate and up-to-date.  If you used Skype credit, be sure there is enough credit on account to cover the cost of the renewal. 
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Cancelling my skype number

    I took a subscription for a skype number in June, thinking it was only for three months. I no longer need it but discover I have just been billed for the coming three months, even though I will not need it or be using it. I can find no way to communicate this problem with Skype folks. Help, please!
    Bill   ([Removed for privacy])

    You also need to cancel the Skype Number subscription from your account dashboard (Manage Subscriptions).  If you cannot do this, then please contact Skype customer service who can cancel the subscription.
    Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • ATTN NEED TO RECOVER OLD SKYPE NUMBER

    ATTN NEED TO RECOVER OLD SKYPE NUMBER Hello there...... I had a subscription and a skype number assigned. I let the number lapse and just realized it. I need to recover that phone number. I call it and it says it is out of service yet I cannot select it as a new number and I see no way to recover my old number within my account settings etc. Please advise and have a great day!!! Thanks have fun all the best!!! Peace................................................ward

    Hi, Loppies, and welcome to the Community,
    Your Skype Number should have been held in reserve for you to renew for a period of 90 days following the subscription end.  Beyond that timeframe, the number is released/recycled back into the system.
    Skype Customer Service may be able to provide more detailed information.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    As you know you wish to contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request. You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started!
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Old Skype Number that I do not want keeps getting ...

    I had a skype number that expired almost a year ago, but I keep getting autobilled for it.  Fortunately I did not have sufficient funds in my pay pal account.  How do I deactivate this?  I want to get a new number - but not until I can resolve this.  Please help!

    Hi, Eastriver,
    Thank you for your further explanation.  The fact that you do not see the Skype Number subscription on your Skype account details and purchase history is mystifying; please contact Skype customer service to sort this.
    The process ought to be as simple as cancelling a subscription:
    https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription
    or
    https://support.skype.com/en/faq/FA12164/how-do-i-cancel-my-skype-number
    Kind regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Old skype number

    Hi there my old skype number has ran out. Would it be possible to get it back or would it have been given to someone else now?
    Many thanks!

    barryandcarolin wrote:
    Help I cannot find my number which ran out in March and I desparately need it.  I cannot buy it either I would like to renew how do I do it please
    Caroline
    You would have to go through the process to purchase the number, then search for it after you select the country and area code it was in.  If you do not find that number, it has been resold to another Skype user or is unavailable to anyone for use as an Online Number. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • I had canceled my skype number but still it got ch...

    on my email i got a message my account has been charged for skype number but i canceled how come you still charge me?? i cant afford mistakes like this could you send me back my money

    Hi,
    You will have to wait for about 5 to 7 days - that is what I saw in order to everything runs smoothly - if not you may seek support, help and guidance.
    have great day !

  • Reactivating old Skype number?

    I had a Skype number a few years ago. Was thinking of reactivating my account, and was wondering of I could use the same number (or do I have to get a new one)?
    Thanks in advance.
    Dave
    Pittsburgh, PA
    Solved!
    Go to Solution.

    Hi Dave,
    It works this day- after the number expires it is reserved for the same account for another 90 days.
    After that it comes back to the general pool and can be purchased by anyone.
    Unfortunately you old Skype Numbers belong to someone else already
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • How do I REALLY cancel my Skype Number?

    I have a Skype Number.  I purchased it for three months, which is not yet up, and want to cancel it now.  I have tried to change the payment option, with no success.  I follow the Cancel Number link and select the Cancel Number (versus Keep the number) with no obvious success.  Information associated with the number show the Automatic Renewal Date but does not show that the number is cancelled.
    How do I cancel the number?

    Hi, Steve_E, and welcome to the Community,
    Please contact Skype Customer Service directly.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service  Please see also: https://support.skype.com/en/faq/FA10656/what-is-live-chat-support
    Skype is aware of existing problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - most importantly - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Why can't I cancel my skype number?

    I have a skype number and I don't needed it anymore. But I didn't find a way in my account to cancel it. There's simply no skype number option in Manage features section of my account. Please help.

    Hi and welcome to the Skype Community,
    Please follow the "Manage features" link to see the options for managing your full list of activated features
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Reactive and old skype number

    I used to have a skype number but had to allow it to runout. Can I reactivite that number

    barryandcarolin wrote:
    Help I cannot find my number which ran out in March and I desparately need it.  I cannot buy it either I would like to renew how do I do it please
    Caroline
    You would have to go through the process to purchase the number, then search for it after you select the country and area code it was in.  If you do not find that number, it has been resold to another Skype user or is unavailable to anyone for use as an Online Number. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Skype Number subscription was cancelled and will e...

    hi,
    My skype account notes ---- Your Skype Number subscription was cancelled. It will expire on April 22, 2013.
    There is a link for Get a new Skype Number . But I wanna contiune using the old skype number. how to renew the subscription and skype number? Thanks!

    I too have the same problem
    Your Skype Number subscription was cancelled  -----  why i didnt cancel it and i want to continue using the same number that i have had for 3 years

  • How to cancel Skype number

    I want to cancel the Skype number I am being automatically billed for.  I know what the Skype numb er is.  In my profile, purchase history and profile it all shows that I have made no purchases and in the manage account area my I see no settings options and no indication of a Skype number.  I no longer need the Skype number and just want to cancel it.  How can I do that?  What am I missing?

    please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • UNABLE TO CANCEL SKYPE NUMBER

    Am I able to cancel my skype number?  If not then that is stupid.  It was a purchase by mistake.  Didn't even confirm the purchase.

    Hi, NM789, and welcome to the Community!
    If you cannot cancel your Skype Number subscription from your account where you manage your payment methods and purchases, Skype Customer Service can assist:  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Cancel skype number

    Hi, I'm trying to cancel my skype number. It will expire next month and I don't want to be charged for another year as I don't use it anymore. I followed the steps to cancel until the page "Are you sure you want to cancel your number? and click Yes but I don't seem to have any confirmation message that it's been done.  Has it been cancelled?

    Hi, Sqrly, Skype is aware of existing website issues. Temporarily enabling scripts, pop-up dialog boxes, and disabling plug-ins which could prohibit pop-ups may help get past website problems. (Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service )
    If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
    Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
    Regards,
    Elaine

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