Cancell my membership

I am still in the 1st month of my Adobe Creative cloud trial. I cannot get access to cancelling my membership. Please could someone help me. Thank you

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Similar Messages

  • How can I cancel this membership??

    I just started working for a company that has a ton of automated credit card payments for services they don't use any more.  Adobe Creative Cloud single-app for Illustrator is one of them, and I can't find anywhere in the company's account page that lets me cancel, nor can I find a phone number or place to contact customer support.  The only option I was given to contact Adobe was this forum.  Please help.

    Yes, I had a hard time as well with canceling my old Creative Cloud account.  It will depend if you pay an annual rate or a month to month rate.  Check out this link Cancel your membership or subscription | Creative Cloud and this second link should be direct to cancel your account once logged into Adobe Creative Cloud Contact Customer Care , let me know if this helps!

  • How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I tried going to "Cancel my membership" on their site but it just takes me in a full circle and I end up back at "Cancel my membership" again.  Is this a ploy to not let go of potentia

    How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I have tried numerous times going to "Cancel my membership" on their site but it just goes through several steps and ends up where I began (i.e. Cancel my membership). Why is it so difficult to unsubscribe? Thks for any advice. Lavandula

    Adobe contact information will not help You. The Finnish sites are making the same loop. The worst thing is that they have send me e-post telling that my membership will continue after first year automatically with 60 % higher price. I don't need do anything I will not continue the membership. It seems impossible to end it. The onlys solution seems to be close the credit card.

  • Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after a month and only pay for that month.

    Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after 1 month and only pay for that month?
    Thanks

    Hello Tom,
    You may sign up for a free trial of creative cloud which you can check out here. Download a free trial or buy Adobe products | Adobe downloads
    You may either pay for a month to month membership or annual as listed here. Creative Cloud pricing and membership plans | Adobe Creative Cloud
    Let us know if this helps!
    Thank you,
    Jo-Marie

  • I have problem with cancelling my membership through the chat.

    I have been trying to cancel my CC membership by going through their chat service. I have tried 2 times but they never did contact me, I have been wanting to cancel the membership for months but it hard to get in contact with them unless I make a phone call to them, which it very hard due to the different in timezone.

    This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I will cancel the membership of each month. Please cancel. I can not English. Settlement became seen wrong. Please help soon

    I will cancel the membership of each month. Please cancel. I can not English. Settlement became seen wrong. Please help soon

    Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
    or
    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

    Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How to cancel my membership of adobe photoshop program?

    please let me know as soon as possible

    Hi salaivichu,
    Please refer to the help document below to cancel your membership:
    Cancel your membership or subscription | Creative Cloud
    In case you face any difficulties, please contact the support:
    Contact Customer Care
    Regards,
    Sheena

  • Trying to cancel my membership..need a customer service phone number

    trying to cancel my membership..need a customer service phone number

    Hi NortherLights56,
    Please see the link below to cancel membership:
    Cancel your membership or subscription | Creative Cloud
    You may see the below mentioned link to contact Customer/Chat support:
    http://www.adobe.com/support/download-install/supportinfo/
    Let us know if this helps,
    Regards
    Gurleen Kaur

  • I am trying to cancel my membership and I can´t find the cancel botton

    I am trying to cancel my membership and I can´t find the cancel botton. Is any other way to cancel it?

    Mariajose_2387 if you have an annual membership please contact our support team directly at Contact Customer Care to cancel your membership.  You can find additional details on how to cancel a membership at Cancel your membership or subscription | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.

  • I would like to cancel my membership.

    I would like to cancel my membership today please

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I need to cancel my membership I got today it did not work the way I wanted to and my computer is not working with it. Thank please cancel to today!!

    I need to cancel my membership I got today, it did not work the way I wanted to. So please cancel it today! Thanks

    This is a user forum; we have no access to your subscriptions, but we can help you to get it canceled.  So what did you subscribe to:
    Creative Cloud?
    an Acrobat.com online service?

  • I can't get to the chat to cancel my membership

    i can't get to the chat to cancel my membership, everytime i only get to the community forums and not the chat, how can i get in contact with somebody?

    Try this link:
    https://helpx.adobe.com/contact/what-contact-options.html

  • Trying to cancel my membership but it won't cancel.

    Trying to cancel my membership but it is saying I need to contact customer support which I have and I am doing everything they say and it still won't cancel. It is very annoying, I have tried all the links from the other responses and it still will not work .

    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • I would like to cancel my membership today. Can someone help me do that?

    I would like to cancel my membership today. Can someone help me do that?

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I follow the instructions for canceling my membership, but it is a dead end.  Won't let me cancel.

    And now this box pops up.  Am I supposed repeat my question here also?  Ok
    I want to cancel my membership as I don't want to pay $49 a month for CC.  Following the instructions still doesn't allow me to cancel.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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