Cancellation for 1 line

.........I am a member account on th efamily plan my son opened about four years ago. I pay the bills however. I added a new line for my new wife recently. My son who first opened th eaccount now wants to terminate his phone service. Since your customer service is so lousy, I am unable to talk with real english speaking humans apparently. I would just cancel all service with Verizon just because of this. However my wife and I still want to use Verizon for now. What do I have to do to terminate and remove my son's phone from this account. If you do not respond immediately, I will just refuse to pay Verizon for any further services, and go back to AT&T.....

1. This is a customer-to-customer forum. Since you did not mark your post as an unanswered question, a Verizon rep will not respond.
2. All major companies outsource their call centers, including AT&T so cancelling due to that is ridiculous.
3. You have to call at 800-922-0204 or visit a store. You cannot cancel a line on the website.
4. If you refuse to pay, then your SON (Who the account is under and whose credit would suffer) will have a huge final bill sitting in collections due to your irresponsibility to pay your bills.
Good Luck

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How to cancel multiple lines for an Purchase Order

Hello everyone,
Does anyone know a way to cancel multiple purchase order lines, without having to do it manually?
Is there a way to do it automatically?
Thanks and regards,
Ankit

Hi,
Not sure if it's possible through PO screen. You may cancel PO lines programatically using po_document_control_pub.control_document with p_action = 'CANCEL'. You could use it inside a loop to cancel multiple lines.
Hope it helps.

Cancelled contract lines are populating in the SR form's subject tab when clicking on 'Get Contracts' button

Cancelled contract lines are populating in the SR form's subject tab when clicking on 'Get Contracts' button. But user says, it should not be populated. What could be the reason? Please suggest.
I have told the user :
"In the case of a renewed contract, if the service request is logged during the effectivity of the original contract (which is now Expired), the original contract will be retrieved. If the service request is logged during the effectivity of the renewal contract then only the renewal contract will be retrieved.
Contract Entitlement on Subject tab is based on Contract Start and End dates. All the contracts i.e. expired, active, cancelled will appear until the end date. As we can see the contract ES-10165 is end dated on 09-DEC-2014, hence it will appear on the subject tab as per the functionality."
But the User is saying:
"Contract coverage is clear to be based on dates, and that is quite clear to me as well… the problem comes with the different statuses.
A SR can be associated to an “EXPIRED” contract line because the SR creation date could be falling between coverage line start and end dates, but can never be related to a “CANCELLED” line.
This “CANCELLED” status means that the line is not valid for the contract, so if it is not valid for a contract, it is not valid for referencing a job…and this is only creating wrong costs associations."

Hi Sudhakar,
Drop inline message components for each of the textFields and the textArea and then run the application. You could also use a message list component but inline message components for each of the input components would give you a clear idea if any errors are occuring. In case any such errors are indeed occuring then the situation can be analysed further.
Hope this helps
Cheers
Giri :-)

PO line Cancelled but line Items Showing in Shipments

I have cancelled this PO line Cancelled but line Items Showing in Shipments. Still this PO is open for this Line. How to fix this?

Hi,
Report RKANBU01 resets commitments on orders and ranges of orders.
(please see the note 152571).
Reports ZKAOIDE0 & ZKAOIDE1 removes commitments which refer to purchase orders and purchase requistions which do not exist.
(See Notes 100409 & 152571).
Report RKACOR04 corrects mistakes between total and line items in database tables.
(See notes 21649 & 152571).
regards
Waman

Problem with purchase orders and cancelling order lines

Hi,
We have a problem with purchase orders and cancelling order lines. For example we have created PO no. 4300291277:
We have made a GR 5000186897 on 03.09.2010 amount 1.920 and tried to cancel it with GR 5000208866, but it takes the invoice amount 1.724 instead of 1.920. What is the correct way to undo this orders, so we cancel the 1.920 and not the 1.724?
Please help me, your help will be highly appreciated.
Regards,
Najma.

hi,
You have to cancel the IR first...and then do cancel the GR...
yes, there will be diff. in the price(if the price changes in bwtn)..if no changes in the price , the price will taken as old one..
Process:
1. Cancel IR
2. Then cancel GR..
3. then go the PO and try to delete the line item..
Regards
Priyanka.P

Cancel backorder line in sales order

Hi All,
Can we cancel the line which has been backordered. For example, for an item(Printer mechanism) has onhand quantity of 4 and reservable quantity 4. If we book 5 quantities of item(Printer mechanism), 4 will be pick released and 1 will be backordered. Can i cancel this 1 backordered or can i cancel the whole order so that i can serve for a other priority order. Please suggest what can be done.
Thanks and Regards,
Mahesh

Hello,
I my opinion in your case reservation is pointless because your shipment priority is changing. Pick release I think do not allocate items( check this ). When you do not have reservation you can leave at the moment shipment with low priority and issue with higher.
We do not use reservation because stock could be pick almost to every customer.
Edit.
Pick release allocate items. In this case when you have status Pick release you have to make backorder. After this you can issue another sales order.
I have a question when do you know that you have higher priority sales order (after pick realise or earlier)?
Regards,
Luko
Edited by: Luko on 2009-04-01 10:19

J1iex - All part 1 entries have been cancelled for excise invoice

Dear Gurus,
Please help me to resolve the issue, I have captured part 1 excise invoice at the time of MIGO, internal excise invoice no generated. With the reference of internal excise invoice, I am trying to post part2 excise invoice through j1iex. At that time am getting the below error.
All part 1 entries have been cancelled for excise invoice 80000 2011
Message no. 4F113
In j_1ipart1 am seeing two line items for single material document which has a goods movement direction with R & I. Would this is being cause any issue. Please advise.
Thanks & Regards,
mohdsams.

Because of account assignment, system consumes the goods automatically. Hence the issue is resolved.

Three line family plan. How do I cancel the line that's about to complete its two-year contract?

My phone is the primary line for a three-line family plan I share with my wife and brother. My two years is up this month, my wife's two years is up next month, and my brother's is up the month after that. As each contract expires, we want to cancel the family plan and switch over to month-to-month plans. One caveat: I'm abroad right now, so I simply want my service to lapse completely until I return in six months, and I'll worry about my phone then. How do I cancel my line when my contract expires this month? How do I switch my wife and brother's accounts over to month-to-month as their contracts expire?

Hi, I was just looking into similar circumstances but I want to keep my daughter's line and only suspend mine. My question is that if I suspend my phone can I still upgrade my daughter's line? I was laid off and if I don't find another job then I want to cancel my phone but keep her phone active. Her last phone the screen shattered so I want to renew her contract to get a new phone. I am thinking of going thru the edge plan since it seems the price with the discount works out to be the same if I go that way instead of paying the full discounted price outright. Can I upgrade her phone without renewing the contract on my phone?
Thank you so much!!

Past due bill, can I still cancel a line before its been paid?

Hi I'm on my parents plan and we're actually rather far behind on our bill. I've been wanting my own plan for sometime because I want a smart phone, but I also want my same number. Pretty much can I cancel my line even though they are behind on payments and have yet to pay? I need my own line I can finally afford it and I'm too impatient to wait till 8 am to find everything out. I'm also on a month to month plan what is my cancelation fee going to be?

I believe the account where your current line is associated with has to be current and not behind in payments BEFORE the line is able to be split from the account into its own through the Assumption of Liability process. The Assumption of Liability will let you keep your phone number.

Paying for line rental and broadband only

I have recently received my bill and want to stop using my landline phone and just use my Internet phone.
Is it possible to either;
cancel my call plan altogether
or;
just pay for line rental and broadband.
if either of these are possible how would I do it?
Thank you

Which calling plan are you currently on ? The evenings & weekends one is effectively free anyway.
Also consider the type of calls you make. When I last checked, many international call, for example, were significantly cheaper using BBTalk, but most of the calls that I make were priced the same as for landline calls.
Have you considered a call-through service, such as 18185.co.uk ? (not a recommendation - just a suggestion)

How to cancel "Order Line Fulfilled"?

Dears,
When I want cancel order ,it display :
"You are not allowed to cancel Order Line because:
Line Fulfilled"
Is there any method to cancel the order line? Which column decide order line Fulfilled??

Hi Sandeep Gandhi ,
Thank you for your response.
1.I wonder why the creditonly line created manually can be cancelled from screen?Also after lines be booked .
But the retrobill line cannot cancel although the line status ='Entered'.
2.I don't wnat canceling from sql but try to make the line not become "Fulfilled" before line created.

Cancel a line from my account

How do I cancel my daughters phone from my account. I just want to cancel her line but all I find is to suspend the line for 90 days

You can't cancel a line of service on-line, you have to either contact Customer Service (*611 from your cell phone or 800-922-0204) or visit your local Corporate VzW store. And if the line is still under contract, you'll incur an Early Termination Fee.

One line out of contract, can I cancel another line under contract without ETF?

I've seen many people asking this question, but the answer was different from what I heard from the chat with CSR.
So, does this idea work?
I have three lines on my account.
A - Upgrade available in 10/2012 (contract ends on similar date)
B - Upgrade available in 10/2013 (contract ends on similar date)
C - Upgrade available as of now (contract ended)
Basically, I have one line that's out of contract.
Since I have one line that's done with the contract, can I cancel one line even though it's still under contract from my account?
I thought this wasn't allowed, but in my recent chat with CSR named Cassey(she said she left notation about our conversation), she said it is possible and was so sure about that.
I was in the exact same situation back in March when I cancelled 4th line I used to have in my account.
I was told it couldn't be done that way and had to wait for a couple month with the charges.
Please clear this up so that I could take an appropriate action.

hwangong wrote:
So, is the answer "no"?
I can't cancel a line as long as it's under contract even though I have another line that's out of contract? Correct - the contract, or agreement is to keep a line of service active for 24 months after the upgrade (or purchase of a subsidized/discounted phone). If the 24 months is not up, and you cancel that line, there will be an ETF based on the # of months out of the 24 that were fulfilled.
Then, I really wish there is a way I can talk to the rep I chatted.
I triple checked with her, she said I could do that, and she was so sure about it. Maybe she misunderstood the question?? Though it seems pretty clear to me what you are asking, and it's just as clear it's not the way it works! The contract is on the line of service, and tied to that phone number.

Cancel a line after buddy upgrade

I'm part of a family plan and used a buddy upgrade a couple years ago, and that line is a few months away from being able to upgrade. Because I used someone else's upgrade, they used mine recently, so "my" contract is until 2014 now. Will I be able to cancel my line when the other person's upgrade is available without paying an ETF?

Hi andreec95, It would be break my heart to see you go! May I ask why you are considering ending your service? I can confirm as the other users stated that the contract is specific for each line. If an upgrade is alternated, the original line eligible for the upgrade is responsible for the contract. I hope we can restore you confidence in us and help keep you as a customer!
Thank You,
YaleK_VZW
Follwo us on Twitter @VZWsupport

Cancelling a line and and adding new lines to existing PO using API

Hi,
Can any one please help me know how I can cancel a line and insert new lines into a existing PO using any API.
Many Thanks,
Srinivas.

VanessaC_VZW wrote:
However, if you do not want a contract on the new lines, (since you will have your own equipment), the activation fee will be $35.00 per line. If you agree to a 2-year contract for the share lines, the activation fees will be $25.00 per line.
You can add the new lines by calling our Telesales Department at 800-256-4646.
Thank you,
Really?! I didn't know that made a difference...I thought secondary lines were $25 - well, ya learn something new every day!
And a side note - we added a line for my 75+ yr old mother with one of our old flip phones and CS was extremely kind in waiving the activation fee (I could have sworn it was $25 charged and credited on the bill), PLUS they boxed up the flip phone after activating it (with an out of state number to boot) and shipped it to my Mom, all at no additional cost to me. I'm not saying that will be everyone's experience, and I was amazed the service rep offered to ship it for me - but I smiled and said "THANK YOU!" and accepted it!

Cancellation for 1 line

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