Cancellation of an order

Question

I have enter a sales order 8700123 with item A qty 100 nos, now customer canclled the order. i have deleted the line item from the sales order and save. But in future i can not get the information about the sales order that why it is cancelled, is there any procedure to maintain the record for such cancellation so that in future we can see those reason of cancellation.

Answer 1

RE:What if that line item partially delivered say 50 no delivered out of 100 nos and we want to cancell the balance 50 nos,
My suggestion for this case is:
1. do a VA02 for your existing order
2. modify your line item Order quantity from 100->50
3. enter a new line item for the same material with Order quantity = 50, then enter a reason for rejection for this "balance" or backorder.
In this way, you still keep track of a sum of 100units ordered, but you can see that you have delivered the 50units and has cancelled the remaining 50units via a reason for rejection.  This works even if your initial 50units delivery has been invoiced.