Cancellation of Auto Renewal

How do I cancel the auto renewal of photoshop? Thank you

iTunes Store: Purchasing and managing auto-renewing subscriptions
I learned this the hard way when I had pandora-one
Hope this helps.

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You will have to go into your iTunes account... Manage subscriptions.
iTunes Store: Purchasing and managing auto-renewing subscriptions
The document here should help you.

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I don't know if this addresses my concern about losing app data on the iPhone, as there is no mention of this in the tech note you liked to.
However, I think these threads may have provided me with a solution:
https://discussions.apple.com/message/11173474#11173474
https://discussions.apple.com/message/15227820#15227820
Just managed to find them now.
Message was edited by: trevor_richmond hill

Please cancel my auto-renewal

Basically, it was a good deal when I couldn't afford Photoshop and Lightroom, but now paying $600/year (and rising I assume) for the rest of my life to Adobe doesn't sound very viable either. I love Adobe products but unfortunately I'll have to jump ship and I want to cancel my auto-renewal once my subscription expires January 1, 2014.
Only problem is that there's no option to cancel the auto-renewal and the service reps arn't allowed to cancel the renewal for you! It's quite shocking there's no option to cancel my auto-renewal. It's clear what the intentions are.
My service rep told me I can cancel only AFTER the subscription renews, and I hope you can see why that's worrysome. I don't want to call up January 2, 2014 and ask you guys to cancel my auto-renewal, only to be told that my year-long subscribtion already started and that I was stuck in another year, and if I wanted to cancel I'd have to pay those monthly fees.
More disconcertingly, my service rep told me incorrect information. Here's how the conversation went:
Him: You can cancel anytime January or February.
Me: Really? But if i cancel Feb I'll already be two months into another yearlong subscription!
Him: That's okay, Adobe offers a free 30 day trial.
Me: Okay... but even so February would be after that period.
Him: Okay hold please.
So you can cancel the day the new subscription starts.
Me: Okay...
I hope you can see how suspicious all this sounds. Please cancel my auto-renew. I don't trust to canceling my subscription AFTER my new one starts (like i was told to) and expect to not get fined.
Please don't post a link to some adobe support page telling me about auto-renew. I already read people's responses to that on other threads.
Thanks.
[By the way, I have an open case number if you would like to check up on my conversation with a service rep]

Hi jeeheon_cho
The following doc explain how you can cancel your membership after payment for month 12 has been deducted in December if you do not wish to renew for another year: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
You can cancel an annual membership 30 days before or after your annual renewal date without any penalty.
I will look into your case and address this with the agent.
Please let me know if you have further questions.
Kind regards
Bev

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This article explains how to cancel auto renew magazine subscriptions in iTunes on the iPad and in iTunes on your computer.
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HT204088 How to cancel my auto-renewal or manage my subscriptions

Hi There,
How to cancel my auto-renewal or manage my subscriptions?

Welcome to the Apple Community.
The following article(s) may help you.
Auto renewing subscriptions

How to cancel an auto renewal

hi,
i downloaded hot spot shield app from the app store using my credit card and then i tried to cancel the auto renewal by contacting HSS helping center online, and their answer was "we do not process cancellations/refunds for purchases made through iTunes. " so from what they saying is the only way i can cancel the auto renewal is by Apple * you *
so would you please help me stop and cancel the auto renewal for the hot spot shield ?! i simply don't want to use it anymore>
thanks
regards

Sorry, we are not Apple, we are users like you. If you want to talk to Apple, then you need to call Apple Care. However, see this support document about auto renewals. Manage your auto-renewing subscriptions

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Hi vongporn chomsubjumroen,
Kindly contact our support team to cancel the subscription via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If the problem still persists Kindly revert with the below mentioned information.
OS version:
Browser Version:
You can also try: Phone support | Orders, returns exchanges
Thanks,
Atul Saini

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Hello purcheek,
The resource below will explain how to manage your subscriptions in the iTunes application on your Mac. I've highlighted the key information here for you. Click on the article for complete details.
Manage your auto-renewing subscriptions - Apple Support
https://support.apple.com/en-us/HT202039
Use your computer to manage subscriptions
Open iTunes.
If you're not signed in, go to Store > Sign In and enter your information.
Go to Store > View Account. If prompted, enter your password and then click View Account.
On the Account Information page, scroll to the Settings section.
Click Manage to the right of Subscriptions.
Choose the subscription you want to manage.
Use the options to manage your subscription. You can choose a different subscription period, or turn off Auto-Renewal.
If you don't see a subscription in iTunes and are still being charged, you'll need to contact the publisher directly to cancel your subscription.
Hope that helps ...
- Judy

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If you are being billed through iTunes then you should be able to cancel it by logging into your account e.g. by tapping on your id in Settings > iTunes & App Store if using an iOS device, or the Store > View Account menu option on a computer's iTunes : iTunes Store: Purchasing and managing auto-renewing subscriptions

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I have been on hold on your chat service and phone line forever - cancel my auto renewal immediately - adobe exportPDF. I mean immediately.

Your marketing strategies are unconscionable.
I have been trying to cancel my Adobe ExportPDF "auto renewal" (pfft) for an hour now and can't reach anyone. I am a busy man, and this time is costing me money.
I want it cancelled now.

Hi leej97822608,
I'm sorry that you had difficulty getting through to Customer Care--we certainly don't want that experience for our customers. I've checked your account, and it looks like you've already canceled.
Please let us know if there's anything else we can do for you.
Best,
Sara

Cancellation of Auto Renewal

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