Cancellation of Cash Document 0000000000000421 has failed.

Hi Expert,
I had an error:
Cancellation of Cash Document 0000000000000421 has failed.
Message no. /DBM/TILL067
Steps: I am in DBM6
1. i go to tcode /dbm/cashdesk and create a customer incoming payment with USD100 without open items selection.
2. I post customer incoming payment as unallocated.
3. FI document and CASH document is create.
4. Now i would like to cancel CASH document with Cancel tab in /dbm/cashdesk
5. Put in CASH document and click cancel cash document.
6. Error above come out.
Please advice which oss note i need to apply or any configuration need to maintain.
Thanks.
regards,
ng chong chuan

Hi,
please try to apply note 1154454 or SP05:
https://service.sap.com/sap/support/notes/1154454
Kind regards
Robert

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