Cancelled school order due to shuffle problems

Question

well it finally happened and i cant say i blame the governors of the school i work for: i have been working for a very long time to bring mac computers into the school i work at in hong kong but the obvious fiasco with the shuffle has destroyed all my hard work! My school was in the process of considering placing an order for around 350-400 shuffles for senior students and staff. The idea was to standardise file and info transfers across the pc and slowly burgeoning mac network BUT now that has all changed!!! They have been monitoring Apple's absolute failure to address the green and orange blinking light issue and so the whole order has been shelved! For the last two years I have struggled to get a small suite of emacs and some powerbooks into the school but that now looks as though it will be the end of the experiment with macs and os x. Okay, accuse them of being shortsighted if you want, but why would they want to invest around 300,000-400,000 HK$ in a product which now looks to have serious problems! And, sad to say, I can now sympathise with them: my first shuffle, bought just over a year ago, has also gone the way of the blinking light despite all of my efforts to do everything the other forum contributors have tried in order to get it to work...and the one i bought only three weeks ago as a replacement has just done exactly the same!!!
Thank god their intel macs don't appear to be suffering from the same poor manufacturing problems!
Basically I am so so disappointed, not just in the fact that I, personally, now have to badger Apple HK to replace my latest crappy-quality shuffle, but because the failure of Apple to monitor this forum and address the problems encountered by a huge number of its very obvious afficianados, has completely undermined all my attempts to get their presence and their once excellent products into my school...Now that's the sort of halo-effect Apple should have tried to avoid!!!

Answer 1

Youre quite right, I didn't ask a specific queston...but the whole point of my post was to show a consequence of Apple's failure to answer the very very obvious question on this forum i.e. why are all these shufles failing?
So, I'll say it simply: why are so many people's shuffles 'dying', and why has Apple not addressed this issue?