Cancelling app subscriptions on phone

I have an app subscription on my phone and it has way too many bugs to be paying $4 per week. I am trying to either get a refund for the months it hasn't worked, or cancel the entire subscription if a refund isn't possible.  I looked under settings/app store but there was no place to manage subscriptions. When I click on Report a Problem on the itunes receipt, it doesn't show me where to log a problem. I app developer is aware of the problem but cannot issue refunds or cancellations because it goes through itunes.

iTunes Store: About In-App Purchases
iTunes Store: Purchasing and managing auto-renewing subscriptions
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

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