Cancelling my Vision.. But not my internet or phon...

Hi, ive had the internet/phne line since june this year, and i started up the tv package last month, i am totally hating it, i dont get good signal, i dont get anything i find intresting on demand, and the vision box regularily just shuts itself down and restarts, and sometimes takes 10minutes just to turn on! 
I have phoned up and was told i had to pay £800 to cancel. I lost my job 2 weeks ago and phoned up to delete it for that reason but now its just started playing up. i dont want it at all anymore. i just want to cancel it.
I am also disgusted with the way i was spoken to on the phone..
could i please get some help on this situation on how i can take this further. becuase having lost my job i cant afford the £116 a MONTH im being charged, nevermind £800 to cancell!! 
thanks

Those are the hours that ESPN have always broadcast on DTT. Iis has nothing to do with BT and they include wat is broadcast free.
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