Cancelling sky sports

Hi everyone,
I have tried 3 times now to cancel sky sports from my TV package without success. The first call was several weeks ago when I spoke to some guy who seemed to be having trouble cancelling it immediately and said he would ring the technical department - I hung on for ages and eventually got cut off without him getting back to me. Trusting that he would sort it out anyway I waited days but it didn't happen. I tried emailing next (3 times), got a automated response but no proper reply. Tried again by phone on 13th March - was told that it would be cancelled within an hour. It didn't happen. Tried again today by phone, again told the same thing. Guess what? Correct - it's still there. I am a pensioner and I can't afford to have to pay for something I don't want. I've read the other posts about losing ESPN as well - I hope this doesn't happen to me, if and when they finally manage to sort this out. After all, it can't be rocket science .... can it?

Nothing much we can do here in a user to user forum, however, we know those who can , click on the link below and Contact the Mods they will sort this out for you
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Helpful Post?
If a post has been helpful, say thanks by clicking the ratings star.

Similar Messages

Cancelled Sky, now how to watch BT sport

Hi
As per title, I've just given one month notice to quit Sky.
At present I watch BT sport on channels 413 & 414 on the sky box with my Sky card.
In a month's time how do I watch BT sport?
Is it online or via my BT vision box and how do I transfer it from Sky?
Ta

Re: Sky Subscription and BT Sport
Options
on ‎12-04-2014 21h47
A cancelled sky subscription card 'reverts' to a free sat from sky card, which will enable you to watch BT Sport with that card on a sky card/box.
Just like lots of people do, myself included.

HT4009 I have purchased the "Sky Sports TV" app but since my satellite subscription have benn cancelled I cant view the channels anymore. I am unsure why I am paying a monthly fee of £4.99 if this does not entitle me to watch Sky Sports, as there is no ot

I have purchased the "Sky Sports TV" app but since my satellite subscription have been cancelled I cant view the channels anymore. I am unsure why I am paying a monthly fee of £4.99 if this does not entitle me to watch Sky Sports, as there is no other functionality in the app other than watching tv channels ( which I cant do currently)
I will be looking for a full refund for all current and past monthly subscriptions.

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Choosing the game you wish to see on Sky Sports 2 ...

On a Saturday on Sky sports you have repeated programmes" Football first match choice' It shows extended highlights of numerous games although each programme shows the same game and if you want to see a different one the on screen Sky instructions tell you to press the red button and you will then get the choice. These instructions seemed to be aimed at Sky subscribers and a sky remote.
How do I get to choose with a BT Vision remote as the red button does not take me to a screen where I can choose?
If I do not have the option then Sky sports for a footy fan who wants to follow their team is pointless as they will only be able to watch their team when they are fortunate enough that their team is the one showing (repeatedly) as the primary game. I can't imagine this is the case and that we are paying for Sky sports without access to all of the available content?

Kitersteve wrote:
I wasn't and there lies the problem. I therefore rightly assumed that paying for Sky Sports 1 & 2 I would get all the features that exist within those 2 sports channels. If I had been told I would not have suscribed as I cannot watch edited highlights of the team I support each week, a key feature for any football fan who I would imagine make up the majority of suscribers to these channels.
Not in a bonused/targeted sales agents best interest to highlight what is missing from the channels to a prospective purchaser. Mis sold
I shall be cancelling unless Eurosport is being added any time soon as my other interest is Cycling and there is very little of that on these channels
If this feature was so important to you...
Why didnt you ask?
Rank - Mostly Harmless.

How do I cancel BT Sport

Hello Community,
I have the luxury of receiving BT Sport FREE via SKY due to me being a long standing Broadband customer with BT.
Being in my senior years and always looking to reduce costs, I may decide to leave BT when my present contract expires on 27th March 2015. In the meantime, I wish to cancel BT Sport as I never use it and it may cause complications later down the line should I decide to leave BT. I received a letter recently stating that if I did not renew my contract with BT on said date then I would be charged £6.75pm for the privilege of receiving a channel that I do not watch.
I just do not want the hassle at my time of life. Can anyone help me please?
Thanks in advance.
iansally

Try calling 0800 345 7310, select option 2, say "cancel BT Sport" or similar when asked why you're calling.
You can click the white star next to this message if you think it was helpful.

WARNING FOR VISION SKY SPORTS USERS!!!!!!!!!!!!!!!...

After being told i could cancel this at anytime when i added it on,i changed to
get it through my partners SKY cos it was better value as you get the full channels to Sky Sports4 .at the races etc.
Now when i noticed on the quarterly bill that i had been charged a extra month,i made a complaint and was told i had to
give them 30 days notice which i wasnt at any time.
I was told it was in the small print ,blah blah, but this is the best bit when they actually cut off the sky sports for the last 30 days,which in effect i was paying for.
Basically very very poor,cant wait till contracts up to change,so be warned people!!!

imjolly wrote:
I think that the OP has asked for his service to be cancelled now or a specific date but he has not given the required 28 days notice. BT have cancelled the service on the date requested but charged for the notice period. If the OP had been aware of the notice period as per T&C then he should have just deferred the cancellation date to the end of the notice period. That way he would have had the use of the service during the cancellation period
Err,
I actually understood every word of what you have posted above.
But, we don't know that. Yet, if it did happen as you describe above, then the above should have been pointed out to him (re the service would still be live for 30 days). Agree?
Rank - Mostly Harmless.

End of Sky Sports - grounds for breaking contract?

Apologies for some repetition of other queries but I've been looking through the board and am still not clear.
1) I currently purchase Sky Sports 1&2 as part of my contract. It seems that as I am not in an infiinity area I will no longer receive these. My contract is until November. If I wished to leave BT in order to get Sky Sports with another provider would I be leigitmately able to do so without penalty?
2) I am not currently in an infinity area but expect to be early next year at the latest (there appears to be a cabinet already installed within a half mile of my house) - will I be able to receive the BT sports channels for free via the app on my current package (until infinity is installed)?
Thanks.
Tom.

tfpattison wrote:
Apologies for some repetition of other queries but I've been looking through the board and am still not clear.
1) I currently purchase Sky Sports 1&2 as part of my contract. It seems that as I am not in an infiinity area I will no longer receive these. My contract is until November. If I wished to leave BT in order to get Sky Sports with another provider would I be leigitmately able to do so without penalty?
2) I am not currently in an infinity area but expect to be early next year at the latest (there appears to be a cabinet already installed within a half mile of my house) - will I be able to receive the BT sports channels for free via the app on my current package (until infinity is installed)?
Thanks.
Tom.
As sky sports is a rolling thing that can be cancelled with 30 days notice, I doubt it going will be grounds for ceasing your contract. I understand how you feel though. Many SS customers on BT will be forced to go back to sky if they cant get infinity and want a lot PL football.
Your best bet is to ring BT and see what they will do. They may have provision for this in place.

Sky Sports – not available for me

Now Im not just going to bash BT Vision mindlessly but Im so angry right now. I originally got Bt Vision because it was cheap and great value and fantastic series on demand. I have had little or no problems in the past 18 months as a Bt vision customer and no problems with the broadband or phone but this week I am cancelling Bt vision.
I ordered Sky sports one and two, great deal on the face of it however today I find out I cant even get it in my area! What angers me most is that there are massive billboards and adverstisements in my town about this deal when no one in the area can receive it. Why sell it to me when I cant even watch the content the bloke on the phone did a check for me and said I would be able to receive sky sports 100 per cent yet a week later im told I can't.
Im cancelling my Bt vision contract today and heading home to sky as I had a leaflet through my door today saying I can have 12 months three sky sports if I return!
I advise any sports fans not to get Bt Vision its just not worth it.

Llanad I assume like me you are in Bristol/Somerset area and therefore on the Mendip transmitter? I subscribed 3 weeks ago - the BT postcode checker confirmed I could get SS 1 and 2 - only to discover no-one using Mendip will get SS for about a year.
I am furious with BT over this for many reasons. They have caused me to transfer my broadband to BT as part of a package to get SS, under completely false pretences. I have spent hours trying to find out what is going on, but have heard nothing from BT. No email or phone call or announcements on the website to confirm about the Mendip transmitter - I only actually found out from posts on this forum. 2 phone calls have been answered by staff with no information, who have promised me a call back within 24 hours by someone who would be able to help me - I'm still waiting after 2 weeks.
What I really want is an official position on this from BT:
WHEN will I be able to get SS from the Mendip transmitter?
WILL you be enabling me to receive it through broadband in the meantime?
WHAT are my options for cancelling?
Can a moderator help me?

HT1937 Hi last time I download sky sport app for iPad every mounts £-4.99 charge

I remove for this app for sky sport for iPad

Deleting the app does not cancel your subscription.
Follow the instructions here: http://support.apple.com/kb/ht4098

Sky Sports downgrade

Hello , i have never used the landline as i only use broadband but i wish to downgrade my sky package but it seems i cant without a phone , how can i cancel without a phone because at the moment im thinking of just canceling everything as ive been messed about

I just rang up for a sky sports downgrade. Everything fine until I decided to take Daniel (Ireland Sky Loyalty team) up on his offer. I asked for some sort of confirmation number or email as proof that my downgrade had been actioned. He said he wasn't aware of how the customer can gain visibility into it or whether an email would be sent! Basically, no way I can get confirmation that my request has been actioned. He said I needed to "trust him" - )Is this the case? Can I not have any visibility into my request until I get the new bill? Cmon sky, you can do better than this.

Sky sports max contracts

Is the sky sports max contact a monthly one?
Can it be cancelled at any time - if so how do you go about it.
BT broadband & phone line are to be continued and Vision to remain as pay as you go if possible.
Or does Sky sports remain as part of the 24 month contract so you have to continue with it?
Thanks

On the 24 month contracts your bundle broadband,vison and phone are for the full 24 months. Sky sports max at £11.99 is a 1 month contract so you can turn the sky sports part off ok.

Sky Sports 1 and 2 and BT in general - Absolutely ...

I would like to start by stating this will be a bit of an essay but I hope anyone who opens this thread up takes the time and consideration to read and takes it on-board, I am particurlarly aiming that at prospective BT customers who may be here to consider taking up a contract with BT, I strongly urge you to NOT DO THIS and to use my experience as the leading reason why.
We have been BT customers since we moved into our current property back in 2003, we have the current full package on offer, BT Infinity, with the Sky Sports and ESPN upgrades and the full On Demand and Broadband services. We have experienced numerous problems over the past three to four years with connectivity issues. The broadband drops in and out all the time, it's hard to put a level of consistency on this but on some days it can drop out 25-30 times, it can happen a lot at the weekend some weeks or weekdays on the others or both, the timing varies, it doesn't appear to be reflective of particurlar weather conditions, not that this should really matter anyway but we've been investigating all possible lines of enquiry as to why the problems keep happening, by my calculation we've had 18 engineers out to visit the property, I myself, and this does not include the other numerous phone calls made by fellow family members, have called and reported the problem to BT at least 50 times in this time period, I've taken days off work to wait for engineers, I've unplugged and reset my hub more times than I care to remember, we've had the hub itself replaced four times, the Vision box replaced twice, the lines re-routed through our house twice and more e-mails and letters than I reckon President Barack Obama sends in one year in office!
And so far, to date, and I am talking about in the last five days, the problem still exists! The only way to get the connection back is to turn the hub off and back on again, or use the reset button, which we all know disrupts the hub and often results in further faults down the line, I would love to not have to do this but given we're paying for 24/7 internet access I should not have to sit around waiting, in most cases, up to 3-4 hours for the signal to return to the hub by itself (I know, I've timed it, something else I've wated much of my own time doing). The lights don't flash or change colour on the hub either when this problem occurs (the hub should register lack of connection, with the lights going from blue to either flashing blue or, in most cases, red, just for the record they stay blue but we have used various devices in this house ranging from state-of-the-art, brand-new laptops to tablets to i-phones to desktops and the problem occurs the same for everyone so before I get one of the many excuses I've already had from BT that it's a potential "device problem" you can forget that one, been there, done that!).
I have urged, and urged, and urged the engineers, the people I speak to one the phone, the personal advisors our case has been passed on too, to look at potential problems outside our property i.e. the exchange. This has been rebuffed time and time again. "It's not the problem sir, the problem is here sir, the problem is not our fault sir" etc. etc. etc. Well, guess what....
We've just received a phone call informing us that, from June 10th in our area, due to issues with the exchange being able to hold the signal, Sky Sports 1 and Sky Sports 2 will no longer be avaliable on our BT package. As huge cricket fans, from a personal perspective, first off, this is infuriating. The person we spoke too also claimed Sky have "pulled the plug" on the package so, also, I'm a little confused as too which is the actual issue here resulting in the loss of Sky Sports? That you've known all along that there has been problem in my local area with the exchange and the signal it can hold, or that Sky have pulled the rights to their sports package? Or perhaps that you spent £757 million recently on a new TV rights package for Premiership football for two new BT Sports channels (those ones you see currently advertised, on, of all channels, Sky Sports 1 and 2!) and actually are just quite happy to cut customers out who have lined your pockets with substantial monthly fees for programming you knew full well didn't work when you first signed contracts with Sky to pick it up, and then distributed to customers? Are you seriously telling me after, by my calculation, three years, you didn't know Sky Sports 1 and 2 didn't work in my local area, yet carried on debiting bank accounts, advertising the channels, supplying them and then, now, with less than a month's notice, you've pulled the plug? That takes me right back to the title of my message - absolutely disgraceful.
I should make it clear at this point we have experienced problems with BT Vision too, albeit not lately, thank God, although that is not to say the problems wouldn't return. Signal dropping in and out, screen crackling and dropping out, black screens frequently on SS1, SS2 and ESPN etc. As for the On Demand service, that is obviously effected by the hub signal dropping in and out, the Vision box also does not appear to correlate with the hub when the signal returns and remains offline for a further amount of time, even when it is disconnected and then reconnected. It is constantly buffering too when the signal is low. Also, one other, far more minor point, you've been advertising 'red button coming soon' now for about three months!? I don't know what your definition of 'coming soon' is, but it's not the same as mine I can assure you, and I'm willing to bet quite a few others too!
Can you give me a good reason why I shouldn't report you too Trading Standards for misleading and false advertising? For 3 years you've been selling us a Sky Sports package you know full well won't work properly in our local area, I don't blame you for Sky's monpoly on sport, but perhaps you can explain to me why you've given two answers that completely contradict each other to the future dealings with Sky Sports in our local area? Why have you not addressed the issues with the exchange for our connectivity problems, despite the fact your now claiming it is what is probably attributed to causing our issues with the two sports channels? Also, I have worked in customer service jobs and I know people wind the heck out of you on some days, but a significant portion of your "customer advisors" are rude and ignorant. You ring the freephone number, your on hold for half-a-century, you get put through to the call-centre in Bombay and you are treated with contempt, I actually feel sorry for the people who work out there, they are clearly reading from a script and lack in clear English Language skills, which is not their fault, it's yours. As for anyone who takes dispute with that, go and ask them a question next time like "how is your day?" They won't answer, they can't, it's not on their call sheet. The few I have dealt with who have clear use of the language are, as I said, rude and ignorant, often accusing me, quite clearly, of lying and of having not reported the problem, for me then to find out a later date when I speak to the technical deparment and to BT Openreach (and yes, I know they are two seperate companies) that date is not transferred correctly between the two which is why whoever you speak too in the call-centre usually only has a last referral point for you from some years ago, it's also quite clearly a deflection manouvre to keep you away from actually getting your problem resolved, paying Openreach to dispatch engineers if required and so you don't clog up the minimal amount of contactable phone numbers for the average customer that are based in the UK.
Failure to receive a suitable and acceptable answer to my queries will result in me having no other option but to consider taking the matter further, I am also inclined now to make it my work between now and the date of June 10th to persuade everyone I know and they know to stay as far away from your company as possible and the "services" you claim to provide.
Also, as huge cricket, and for that matter, NFL fans, maybe you should consider that many sports-viewers in this country aren't just about football. Yes I know that's where the money lies but there is profit to be made from other sports ventures too, I don't think you realize just how many fans you are leaving out in the cold over this move, the whole reason we, and we are just one example, subscribed to the Sky Sports package was for the cricket, and for the NFL. Two sports that are entirely monopolized by Sky, yes I realize, as I state earlier, that's not your fault, but why don't you show a bit of interest in them then? Why don't you be slightly different, you have over £700 million to spend on Premiership football but little else? If you want to attract more customers and build larger profit margins, you have to be more diverse and explore new options and directions to do this.
I'm sure some will say, "why not get Sky?" Well unfortunately we can't due to our location but at least Sky were up-front and honest enough to tell us this when they first came to do a consultation, one, that by the way, we had as a secondary option to BT due to the attractions of the On Demand package, that then wasn't offered by Sky. How sad it's come too this and what an awful way to treat loyal customers who have upgraded to the packages you have offered in all innocence to obtain a better and more fruitful service? Customers who have never been late with payments either and used the likes of the Box office service for both movies and music (when the latter was chargable) as well, the money you have had off us, and that is what we've received in return and yet, perhaps, the poorest reflection on us, is we have stuck it for so long, but we are at the end of our tethers now and utterly furious at the decisions we've learned today that I am going to ensure we get to the bottom of this.
Thank you for taking the time to read, what I appreciate, is a lengthy message. I didn't want to have to write this but it was the only way of making our problems and feelings clear, and I wanted to include everything so as not too mislead anyone myself.

Sadly as this is customer to customer forum you are only talking to fellow customers.
Perhaps it would be better to contact the Mods who are the only BT employees here,
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Helpful Post?
If a post has been helpful, say thanks by clicking the ratings star.

Problem setting up Sky Sports

Hi,
Received a BT Vision Box yesterday with the Viewing Card for Sky Sports 1+2. Bt Vision TV is all working fine, and put the viewing card into the slot within half an hour of setting the tv up. Followed the instructions and waited for the hour on the sky sports 1 channel but still had the black screen saying "Please insert your viewing card..." Have searched on the forums for a solution but can't see any for this problem. Checked on bt.com to see if i could re-activate the card but it had already been activated so no problem there.
Please help!!
Solved!
Go to Solution.

Best suggestion is to phone up and get through to the technical team who will activate it. It is an automated process taking about 48 hours I believe
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Helpful Post?
If a post has been helpful, say thanks by clicking the ratings star.

HT204291 I only get sound and no picture from my tv when playing sky sports through Air play , any help ?

I only get sound and no picture when playing sky sports through my air play , Help ?

apps can choose to block mirror
try restarting wifi router, ipad and appletv and try again if it still don't work maybe the app is blocking mirror

Playing sky sports app through my iPad to tv

Can not watch sky sports app from my iPad through the VGA adaptor to my tv, only sound comes out of tv and the picture just has sky sports on the screen, is there a setting to change this? Or is it restricted by sky from showing sky sports from my iPad, as all the other apps work fine like I player, itv etc please help.

I copied this from this website. The app merely plays the content. You have to subscribe.
http://www1.skysports.com/mobile/apps/7378885
* Sky ID required. If you are a Sky customer and do not currently have a Sky iD, visit My Sky for more information. If you are NOT a Sky TV customer you can purchase an auto-renewing monthly subscription to Sky Sports News for iPad for £4.99 (see the App store for details).

Cancelling sky sports

Similar Messages

Maybe you are looking for