Cancelling the GR the excise item tab is not coming after flagging the OK

Hi SAP Experts,
there is one subcon PO for excisable material for depot, after its GR it have been posted from j1iex.
Now there is a requirement to cancel the excise posting for which first of all its GRN should be cancel.
But while cancelling the GR the excise item tab is not coming after flagging the OK.
This problem is there only for the depot, for other plant Im able to cancel for subcon PO.
Thanks & Regards,
Anisha Sinha

still not cleared

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Cancelling the GR the excise item tab is not coming after flagging the OK

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