Candian Living in Dominican Republic - Send Receiv...

Hey there,
I'm looking at moving to Dominican Republic from Canada.
I need to still be able to send/recieve calls from my Canadian Cell Phone Number. I call over 3000 minutes a month to over 150 of my collegues back in Canada. So I make approx 300 minutes talk time durring business hours to over 60 different numbers a day.
I was wodering if I can forward my Canadian Cell Number to a Canadian Skype Number while living in Dominican Republic and using the Skype IOS App on my DR cell phone.
I need my collegues to be able to call me on my Canadian Cell number at the local Canadian rate and not be charged long distance.
Also, what the cost monthly/yearly would be.
Thanks in advance

Only the carrier it's locked to can authorize unlocking it.
If the phone is displaying ICCID unknown, then it's a brick. That's a critical failure, usually caused by jailbreaking/hacking. It can not be fixed.

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HT1688 i have a iphone 4 for my sisten from Unite State, I'm living in Dominican REpublic and i cant use the iphone here

Hello i wanna desblock my iphone in dominicam republic
IMEI: 01 326800 367768 6
ICCID: Unknow

Only the carrier it's locked to can authorize unlocking it.
If the phone is displaying ICCID unknown, then it's a brick. That's a critical failure, usually caused by jailbreaking/hacking. It can not be fixed.

Hi I use a sprint iphone 5 in Dominican Republic and not to send messages or connect to the internet, you should

Hi I use a sprint iphone 5 in Dominican Republic and not to send messages or connect to the internet, you should

Should what?

When the update to support LTE will be released for Claro in the Dominican Republic?

Claro in the Dominican Republic has launched LTE (since yesterday) and proceeded to sell or give the 4G LTE Sim cards so the users can have the service. I went over, got my new sim card and inserted in my Iphone 5 (A1428), and said to my self "I'm good to go". Turns out I wasn't. Unfortunately, I could not get it working. I even moved around the city to see where I could get 4G coverage.
When I called customer service to argue about the lack of coverage and to discuss that this may be a scam from the company. The customer service person told me to go to settings>cellular> to toggle Enable LTE, and I replied that I did not have that option. Then the customer service clerk argued that I did not have an updated Device. My iphone 5 IOS version is 7.1.2.
After doing some research while on the phone with the customer service representative (it was a 45 min long call) I had to agree with him that maybe apple has to "released" or "enabled" the service for this specific carrier, just like it happened in Colombia when the LTE was introduced.
Currently there are 3 companies (Tricom, Orange, and now Claro) offering 4G LTE in the Dominican Republic and None are listed in the 4G LTE availability per device per country according to apple. https://www.apple.com/iphone/LTE/.
So my question is: When the update to support LTE will be released for Claro in the Dominican Republic? (it would be great if an apple employee could get involve in this thread, or escalated it to who can do something about it.)

FelipeV
Let me tell you something: no one is saying go and do something illegal to enable this feature on your phone and no one is reporting any confidential information; the purpose of this thread is to clarify some points:
The LTE Network for Claro DO is real, is functional and is not a Scam
The LTE Network works with compatible devices except iPhones, not by decision of the carrier but the manufacturer.
About that the date that when will be available is not a confirmed date, it's an estimate based on previous releases in other countries and information that I received from inside Claro, not a speculation (find the definition). Of course Claro hasn't confirmed because, like other says, is apple decisions and not their (you don't have to be a genius to figure that out).
Forums are to express yourself freely about a specific topic, and to give your point of view whether you agree or disagree with something, but when you do be polite and do it with respect and not with arrogance as you just did hinting others are stupid and do not know what they are doing. Take an advice from some one with a little bit of experience, you don't know when you will need some help.
Have a good night.

Trying to call Dominican Republic?

Hello everyone i am new to Skype and was hoping to be able to use Skype to call my family in Dominican Republic. So I purchased the world service for $13.99 I believe thinking that would cover it but I just tried calling my father on my cell phone connected on wifi and I received a message saying I had to add credit? Can anyone help please?

Hi,
The Dominican Republic is not covered by the Unlimited World subscription.
Thanks,
Wiktor

Iphone in Dominican Republic

Anyone been to the Dominican Republic with their iphone? Does the phone work there?

Roaming internationally for data can be much more expensive than phone calls.
Data roaming is off by default with the iPhone, and AT&T has some data roaming packages available.
With the iPhone, you can enable Airplane mode followed by turning on wi-fi access. This will disable all iPhone radios except for wi-fi access. You won't be able to place or receive any calls, SMS, or access the internet via the cellular network, but you will have access to the internet via wi-fi.

I can call out but all incoming calls are going directly to VM with no signal that I missed a call or have VM. I can send/receive text messages from other iPhone/iPad/iTouch users, I am assuming this is really "iMessage." Is it apple software?

I have spent hours on the phone with Apple and AT&T. I went thought reset, on/off, etc, etc with both companies to no avail. Each company pointed fingers at the other....as being the source of the problem.
Problems: Suddenly ALL incoming calls were going directly to VM with no signal I missed calls and/or had VM. I was also unable to receive all Text Messages...Oddly, I could send text messages to anyone (even non-apple users but I could not receive their responses)........then I when I got home I started receiving text messages from other apples users ONLY. I assume now - iMessage kicked in and I could text (send/receive) other iPhone/iPad/iTouch users ONLY. ....yes, I could still (send) text messages to my husband's blackberry (he received my messages fine) but my phone would NOT receive his text respones.
Finally, I googled the problem and found this community where other people have had the exact same problems! One person said he "turned off 3 G" which was the solution for him....so I did the same and VIOLA! My problem solved! Nevermind the fact that I pay for 3G and cannot use it....so here's my question, if 3G is the problem on my phone is this an APPLE issue or a NETWORK problem? Do I purchase a new phone and slip in my same SIM card and hope the same does not occur or do I get a whole new SIM card and phone? What is the long term resolution to this problem?
I am happy however to find that my problem is NOT an isolated incident and wish Apple or AT&T had told me this is not so uncommon because I thought (based on the baffled response from Apple) that this has never occurred before. Where is Steve Jobs when we need him?

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

Can't group text or send/receive picture messages! Please Help!

Hell Everyone,
so I just recently switched from my Iphone back to my blackberry for simplicity/practical reasons...I couldn't deal with the iphone anymore. In doing so, I came across a problem. I am not able to send group texts or send/receive mms. Everytime I try to do so, the text has a red 'X' next to it showing that it didn't go through. I am currently with ATT and have tried calling them to resolve it but no one knows.
here are some of the steps I took to resolve it
1. Resetted to Factory Settings - Did not work
2. Made sure all the settings in my text message options is selected properly - Did not work
3. Deactivated iCloud/iMessage on my previous iPhone - Did not work
4. Called ATT and had them make sure BB Data plan was on my plan, and it was - Did not work
Can someone please help?
Thank you,
Pogos

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should re-contact your mobile service provider for formal support...be sure to request their dedicated BB support group. MMS is a specific service level that must be properly enabled on BBs in order to function. Often, the first support group you reach will not understand the proper method for configuring this on BB...but their dedicated BB support group will.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Help with iPad Identifying Phone Numbers in iMessage Send & Receive Settings / iMessage Syncing Help - iOS 6 - iPhone - iPad

With iOS6, iPhone and iPad users will see that their Send & Receive iMessage settings have updated across their devices to be made available at both phone numbers and email addresses. You may have also seen alerts on one or more of your devices advising that another device is now using the same Apple ID/phone number for iMessage.
Being able to be reached on iMessage on both Apple ID and phone numbers across devices means that iMessage can keep the same thread and sync across devices.
Due to having 2 iPhones on different phone numbers running along side my iPad at one time, (whilst I was waiting for my phone number to be moved to a new provider), my iMessage settings on my iPad lost my phone number completely. I thought I would document the steps to recover this for anyone in the same boat.
1. Check that you are signed in with the same iCloud Account on both iPad and iPhone.
2. Turn off iMessage on your iPad from Settings > Messages.
3. On your iPhone, go to Settings > Messages > Send & Receive. You should see your phone number and your iCloud email address in the 'Your can be reached by iMessage at:' list. Make sure both are ticked.
4. At this point, I synced my iPhone with iTunes, then synced my iPad with iTunes.
5. On your iPad, turn iMessage back on - your phone number should now show in the 'You can be reached by iMessage at:' list. Tick the phone number. You should receive an alert on your iPhone.
This should resolve the issue.
With the above set up and with the iOS 6 updates, iMessage should now sync fine across devices however I have still found the most successful way to run iMessage is to always start new conversations from your Apple ID and to start new threads by addressing the first message to an Apple ID from an Apple ID.
To do this, go to Settings > iMessage > Send & Receive and tick your Apple ID in the 'Start new conversations from:' list, then start a new iMessage thread to the recipients Apple ID. This way, the thread will sync across iPad and iPhone. Note that a thread set up this way will not fall back on SMS, so you get a clean iMessage thread. This method also worked/works on iOS 5, as long as you send the first message of a new thread from an iPad (which can only send via Apple ID) to an Apple ID.
Hopefully this helped someone!

ipad has no phone number, you use a same email address for both devices. and set it in Settings>Messages>Send & Receive

Haven't been able to send/receive iMessages since upgrading from 4s to 6 plus

I bought iphone 6 plus 64G to upgrade from my iPhone 4S. I have not been able to send or receive iMessages to iPhone users in my contacts with my cell number. It always uses my email when I create a new iMessage and is able to send that way. I cannot receive iMessages from iPhones to my cell number. which is a huge problem. I have tried turning iMessages on and off and resetting my network and nothing seems to be working. How can I resolve the problem?

If you turn iMessage off and on, does it activate? If not, then see this troubleshooting support document. If you have difficulty activating FaceTime or iMessage - Apple Support
If it does activate, the go to Send & Receive and see if your phone number is listed there. It should be grayed out and checked.

While send/receive email, I have received an error message "Sending of password d"? However with same login details, I am able to login with other application.

While send/receive email, I have received an error message "Sending of password d"?
However with same login details, I am able to login with other application.
I have changed password still the issue remains as it is.

https://support.mozilla.org/en-US/kb/cannot-send-messages

Thunderbird config to send/receive email

I tried configuring Thunderbird to send/receive email from my new verizon fios account. Simple Pop3 - how hard can it be? Well, using the settings provided, I am unable to send or receive email. I called and talked to tech support and they said they don't support Thunderbird, but I could talk to 'premium' support since they have no support boundaries. Well, I don't think I should have to pay to get my email setup to a POP3 client.
Here's my current config:
Mozilla Thunderbird 2.0.0.23
Account:
Server Type: POP Mail Server
Server Name: incoming.yahoo.verizon.net
Port 110
User Name: myname
Security Settings: Use Secure Connection: never
Use secure authentication - not checked
SMTP Server
Server Name: outgoing.yahoo.verizon.net
Port: 25
User secure connection: no
When trying to send an email I get:
Sending of message failed. The message could not be sent because connecting to SMTP server outgoing.yahoo.verizon.net failed. The server may be unavailable or is refusing SMTP connections. Please verify...
When I try to get mail I get:
Sending of password did not succeed. Mail server incoming.yahoo.verizon.net responded: Error logging in. Please visit http://mail.yahoo.com
Any help would be appreciated.

winsomesmile wrote:
That was the one thing the tech told me on the phone - to use verizon.yahoo.net for incoming and outgoing instead of verizon.net
Other than that, I'm not sure where else to check that that is correct.
If the agent told you to use the Yahoo servers, they were probably right. If you want to verify, you can log into your account at www.verizon.net and it should say that you have a Verizon with Yahoo account.
As for the settings:
1. Make sure the username and password that you have are the correct ones. Logging in to verizon.net will verify this.
2. Check your incoming server settings. They should look something like the following image. (Of course, where the example just says "username" your username should be filled in.)
3. Check your outgoing server settings. They should look something like the following image. (Of course, where the example just says "username" your username should be filled in.)
4. Make sure that the password you are entering is correct. I suggest typing it out in a notepad then using copy and paste to verify that it is correct, since it will appear as asterisks in Thunderbird. Once you have successfully sent and received a test message, you might consider checking the box for remembering your password, although this is less secure than typing it in every time.
Hope this helps! If you have any other questions, just let us know.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Imessages not sending/ receiving. All texts made to other iphone users produce an error message where it shows as it was unable to deliver, however, the messages go through, but error still comes up after each imessage sent. this does this for each text

I have the Iphone 5S. Over the last few days, I continually get mail delivery errors when imessages are sent to any contacts who have iphones. I have spoken to my friends/ family who are also on the receiving/ sending end of my messages. They also say that they are receiving an error/ mail delivery error when they send imessages to my phone. Text messages are working fine (with other phones that are not iphones) and no delivery errors come up. However, it is just with me sending or receiving imessages. I have gone in to settings> messages> send & receive and all my information is right. I have also attempted to cut the phone off and back on (hard reset as well) and this has not fixed the problem. I then explored to see if my software was out of date, however, i have the most up to date software for the iphone 5 S. Does anyone know of a way to fix this problem, as it is annoying to both me and anyone else who has an iphone that sends me a text/ imessage as it will *alert* that there was a delivery failure.
Please help!!

There could be a problem with iMessage, although usually when there is an outage these boards are flooded with problems. It could be a very isolated issue, and if just started all of a sudden, it might be something at Apple.
Although it is annoying, I would just wait it out a few days and see if it goes away on its own.

I have BIS but can't surf, send/receive email, use apps

i have BB Curve 8520. My BIS was running smoothly (sending and receiving emails real time and surfing the net through BIS), until i noticed when i tried to reply to an email that came in, it won't send. i noticed that it's fluctuating. i was able to send the email after a few minutes... then a few minutes later, i received a replied email from my friend, and when i tried to send my reply, i wasn't able to. also, i can't surf using the browser with the "internet browser" as default. i tried using my wifi and then suddenly all my emails started coming in, all emails that were not able to go through hours ago. my big question was why do i need to turn on wifi just to receive emails. but since i had my BIS for 2 months now, i can send and receive emails and surf through BIS itself without turning on the wifi. also, i can't use any of my apps like facebook, twitter, yahoo messenger, etc. They used to work fine with BIS... but now, i have to turn on the wifi connection, so i could log in with them. aren't these supposed to be running through BIS only?
I have GPRS on top, not gprs. my carrier says i have active data plan/BIS. but under Services Status..it says Blackberry Internet Service: Connection: not connected...
so, i wiped out my BB and deleted all third party apps. when this was done, i received emails telling me "Your handheld has been registered with the wireless network" and even got "Activation Server" emails telling me that the emails that i have previously set up are now up and running. so i thought my BB is now ok.. i tried surfing, it was okay. after like about 5 minutes, it was down again. tried sending email but can't... i turned on the wifi and boom! the emails started coming in again.i have the Host Routing Tables and my Service Books in my BB. I have GPRS (not gprs) on top which means i have active BIS. i have registered my HRTs several times... and resending my service books... same thing...
the big mystery is when i turn on the wifi, the emails suddenly go through and i can send emails. i can open apps that used to only run on BIS. this is ok i guess, but i could never do any of these if i'm not connected to wifi.
my sister and i have the same BB... i removed my sim and inserted it to her BB and the BIS worked fine... i was able to surf and use apps.. but when i put my sim back on my phone, the problem still exists. i even used a different sim card that is also subscribed to BIS/data plan, and it still has the same problem... my guess is my carrier is right that my data plan is working ok and that my handheld itself has the problem...
i updated my OS, same problem.. wiped it out... used BBSAK, reinstalled OS... numerous battery pulls... same thing... i can receive the HRTs and service books, but after that can't do anything else like i used to... (send/receive emails, use apps like facebook, twitter, ym, etc., can't surf with internet browser - except when wifi is on everything else work fine even emails and apps)..
i would really appreciate your help guys.. thanks!

Hi tarifiq and welcome to the BlackBerry Support Community Forums!
Can you send me a private message with your PIN so I can check this out for you?
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

I have BIS but can't send/receive email, surf with internet browser

i have BB Curve 8520. My BIS was running smoothly (sending and receiving emails real time and surfing the net through BIS), until i noticed when i tried to reply to an email that came in, it won't send. i noticed that it's fluctuating. i was able to send the email after a few minutes... then a few minutes later, i received a replied email from my friend, and when i tried to send my reply, i wasn't able to. also, i can't surf using the browser with the "internet browser" as default. i tried using my wifi and then suddenly all my emails started coming in, all emails that were not able to go through hours ago. my big question was why do i need to turn on wifi just to receive emails. but since i had my BIS for 2 months now, i can send and receive emails and surf through BIS itself without turning on the wifi. also, i can't use any of my apps like facebook, twitter, yahoo messenger, etc. They used to work fine with BIS... but now, i have to turn on the wifi connection, so i could log in with them. aren't these supposed to be running through BIS only?
I have GPRS on top, not gprs.
so, i wiped out my BB and deleted all third party apps. when this was done, i received emails telling me "Your handheld has been registered with the wireless network" and even got "Activation Server" emails telling me that the emails that i have previously set up are now up and running. so i thought my BB is now ok.. i tried surfing, it was okay. after like about 5 minutes, it was down again. tried sending email but can't... i turned on the wifi and boom! the emails started coming in again.
i have the Host Routing Tables and my Service Books in my BB. I have GPRS (not gprs) on top which means i have active BIS. i have registered my HRTs several times... and resending my service books... same thing...
-My carrier has not reported any data outage.
- I'm in an area where I've had RIM data services (for months now). It has always been working well. I've never really had any problems with my BIS until 4 days ago when it just suddenly stopped sending/receiving emails, surfing through internet browser, using facebook, twitter, ym apps, etc..
-the big mystery is when i turn on the wifi, the emails suddenly go through and i can send emails. i can open apps that used to only run on BIS. this is ok i guess, but i could never do any of these if i'm not connected to wifi.
-i've read somewhere that it may be some application error or something, so I've wiped out my BB thrice now, deleted all third party apps, everything is clean i guess, but still I end up with the same problem.
-i updated my OS, same problem.. wiped it out... used BBSAK, reinstalled OS... same thing...
can you help me out with this? i have tried battery pull, wipe out and OS reinstallation lots of times but same problem happens...

Hi tarifiq and welcome to the BlackBerry Support Community Forums!
Can you send me a private message with your PIN so I can check this out for you?
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Candian Living in Dominican Republic - Send Receiv...

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