Cannon mp990  a communication error has occurred

Hi all,
I have been having a major problem withh my Cannon mp990 printer. When I try to print ,it keeps on coming up with "a communication error has occurred".
It's driving me mad !!!!!  HELP PLEASE !!!!!
thanks
Speedwell7

Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

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    [2012-07-24:19:05:33] Commandline is: -runtime C:\Users\Andre\AppData\Local\Temp\AIRE367.tmp -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.88.80.air -- "installed from web"
    [2012-07-24:19:05:33] No installed runtime detected
    [2012-07-24:19:05:33] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.88.80.air to C:\Users\Andre\AppData\Local\Temp\fla5C5.tmp
    [2012-07-24:19:05:46] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-07-24:19:05:46] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://download.marketsamurai.com/MarketSamurai.0.88.80.air -- "installed from web"
    [2012-07-24:19:05:46] No installed runtime detected
    [2012-07-24:19:05:46] Invoking Application Installer for combined install
    [2012-07-24:19:05:46] Launching subprocess with commandline C:\Users\Andre\AppData\Local\Temp\AIR1282.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Andre\AppData\Local\Temp\AIR1282.tmp -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.88.80.air -- "installed from web"
    [2012-07-24:19:05:46] Application Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-07-24:19:05:46] Commandline is: -runtime C:\Users\Andre\AppData\Local\Temp\AIR1282.tmp -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.88.80.air -- "installed from web"
    [2012-07-24:19:05:46] No installed runtime detected
    [2012-07-24:19:05:48] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.88.80.air to C:\Users\Andre\AppData\Local\Temp\fla3ECF.tmp
    [2012-07-24:19:05:50] Application signature verified
    [2012-07-24:19:05:50] Unpackaging/validation complete
    [2012-07-24:19:05:59] Application signature verified
    [2012-07-24:19:05:59] Unpackaging/validation complete
    [2012-07-24:19:06:00] Cancel request received
    [2012-07-24:19:06:01] Application Installer end with exit code 6
    [2012-07-24:19:06:01] Subprocess app installer failed (6)
    [2012-07-24:19:06:01] Cancel request received
    [2012-07-24:19:06:01] Runtime Installer end with exit code 6
    [2012-07-24:19:06:04] Converting unpackaged application to a native installation package in C:\Users\Andre\AppData\Local\Temp\fla7C9B.tmp
    [2012-07-24:19:06:11] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]
    [2012-07-24:19:06:17] Application Installer end with exit code 7
    [2012-07-24:19:06:17] Subprocess app installer failed (7)
    [2012-07-24:19:06:17] Runtime Installer end with exit code 7
    [2012-07-24:19:08:42] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-07-24:19:08:42] Commandline is:
    [2012-07-24:19:08:42] No installed runtime detected
    [2012-07-24:19:08:45] Relaunching with elevation
    [2012-07-24:19:08:45] Launching subprocess with commandline c:\users\andre\appdata\local\temp\airc991.tmp\adobe air installer.exe -ei
    [2012-07-24:19:08:50] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-07-24:19:08:50] Commandline is: -stdio \\.\pipe\AIR_5896_0 -ei
    [2012-07-24:19:08:50] No installed runtime detected
    [2012-07-24:19:08:50] Starting silent runtime install. Installing runtime version 3.3.0.3670
    [2012-07-24:19:08:51] Installing msi at c:\users\andre\appdata\local\temp\airc991.tmp\setup.msi with guid {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}
    [2012-07-24:19:08:55] Runtime Installer end with exit code 0
    [2012-07-24:19:08:55] Elevated install completed
    [2012-07-24:19:08:59] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2012-07-24:19:08:59] Runtime Installer end with exit code 0
    [2012-07-24:19:09:00] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-07-24:19:09:00] Commandline is: -installupdatecheck
    [2012-07-24:19:09:00] Installed runtime (3.3.0.3670) located at c:\Program Files\Common Files\Adobe AIR
    [2012-07-24:19:09:01] Performing pingback request
    [2012-07-24:19:09:02] Pingback request completed with HTTP status 200
    [2012-07-24:19:09:02] Starting runtime background update check
    [2012-07-24:19:09:02] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.3.0.3670/update
    [2012-07-24:19:09:02] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.3.0.3670/update to C:\Users\Andre\AppData\Roaming\Adobe\AIR\Updater\Background
    [2012-07-24:19:09:02] Runtime update not available
    [2012-07-24:19:09:02] Unpackaging cancelled
    [2012-07-24:19:09:02] Runtime Installer end with exit code 0
    [2012-07-24:19:09:12] Application Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-07-24:19:09:12] Commandline is: "C:\Users\Andre\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\PKM51BZ0\DomainSamurai.0.03.08.air"
    [2012-07-24:19:09:12] Installed runtime (3.3.0.3670) located at c:\Program Files\Common Files\Adobe AIR
    [2012-07-24:19:09:12] Unpackaging file:///C:/Users/Andre/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Conte nt.IE5/PKM51BZ0/DomainSamurai.0.03.08.air to C:\Users\Andre\AppData\Local\Temp\fla5C2E.tmp
    [2012-07-24:19:09:16] Application signature verified
    [2012-07-24:19:09:16] Unpackaging/validation complete
    [2012-07-24:19:09:16] No app located for appID 'DomainSamurai' and pubID '6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1'
    [2012-07-24:19:09:20] Converting unpackaged application to a native installation package in C:\Users\Andre\AppData\Local\Temp\fla7C4D.tmp
    [2012-07-24:19:09:24] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]
    [2012-07-24:19:09:34] Application Installer end with exit code 7
    [2012-07-24:19:12:49] Application Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-07-24:19:12:49] Commandline is: "C:\Users\Andre\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T2LCMD54\DomainSamurai.0.03.08.air"
    [2012-07-24:19:12:49] Installed runtime (3.3.0.3670) located at c:\Program Files\Common Files\Adobe AIR
    [2012-07-24:19:12:50] Unpackaging file:///C:/Users/Andre/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Conte nt.IE5/T2LCMD54/DomainSamurai.0.03.08.air to C:\Users\Andre\AppData\Local\Temp\flaAF3D.tmp
    [2012-07-24:19:12:56] Application signature verified
    [2012-07-24:19:12:56] Unpackaging/validation complete
    [2012-07-24:19:12:56] No app located for appID 'DomainSamurai' and pubID '6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1'
    [2012-07-24:19:13:00] Converting unpackaged application to a native installation package in C:\Users\Andre\AppData\Local\Temp\flaD7D4.tmp
    [2012-07-24:19:13:05] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]
    [2012-07-24:19:13:13] Application Installer end with exit code 7
    Here’s some conversation with Market Samurai's support and steps of what I’ve done so far:
    Ok, I just tried every step detailed in your e-mail below
         "It appears there is a corrupt or damaged file that is preventing the install from happening.
    First, uninstall both Market Samurai and Adobe AIR using the Control Panel's "Add/Remove Programs" area (in XP) or "Uninstall a Program" (Vista and Win7)
    Then go to http://support.microsoft.com/mats/Program_Install_and_Uninstall/en-us to run "Microsoft Fix-It", which is designed to clean up problems which can get in the way of uninstalling and reinstalling software.
    As an alternative, download and install "Revo Uninstaller" which is available on a free 30-day trial from http://www.revouninstaller.com/revo_uninstaller_free_download.html - this should help you remove any traces of Adobe AIR from your system which may be hanging around and blocking a proper reinstall.
    Perform a search on your hard drive for all files that end in ".air" - delete these, as your computer may be caching the corrupt file, preventing you from downloading a new copy of the file (here's an illustration of how to find the Search feature http://goo.gl/q0inI on all versions of Windows)
    Be sure to check that there are no AIR (files with the extension .air) in C:\Program Files\Common Files\ - delete any you find.
    Download the Market Samurai AIR file again from your personalized download page linked below - use the link under option 2, Manual install - and try reinstalling again."
    I did the advanced remove with the revo, uninstalled adobe air and market samurai, conducted a search on my pc for .air and made sure to delete everything, plus did a restart. And I still get the same error.
    Here’s more steps that I’ve taken
    "Hi Andre,
    Let's check/try a couple of other things...
    #1: Your user account may have restricted access on your computer.
    The most common cause is that you are using a restricted access account on your computer - and the restrictions on your account are affecting the installation of Market Samurai.
    You can find detailed instructions on checking and adjusting this here: http://goo.gl/L7sHB
    After this, try installing Market Samurai again.
    #2: The User Account Control (UAC) may be turned off
    (this will affect only users with Windows Vista or Windows 7)
    This can be checked by going to "Start" > "Control Panel" > "User Accounts". From there, open UAC and make sure it's enabled. (On Windows Vista it's a simple checkbox; on Windows 7, the slider can be set anywhere except the bottom-most setting)
    More detailed instructions are available -
    Windows Vista: http://windows.microsoft.com/en-AU/windows-vista/Turn-User-Account-Control-on-or-off
    Windows 7: http://support.microsoft.com/kb/975787
    Then retry the installation.
    Let me know how it goes."
    My reply
    Negative sir, I've tried the steps above and still no success. My account is already operating as an administrator then I clicked on "change user account control settings" (I have windows 7) and changed the setting from default to "never notify and still no success.
    I've changed the User Account Settings from Default to Always Notify me (which is the opposite of last time), tried reinstalling the software (market samurai) and I still get the same error. So I proceeded with the manual install of adobe air which was ok then I tried the new information that you've given me (for the other product) above and I get the same error.  Oh yeah, and I've also tried running the "Fix it" from Windows and no success.
    It seems that I can’t install any of the Market Samurai nor the Domain Name Samurai from this publisher.  Yet I have the Livescibe Pen which is working fine.
    Do you have any other solutions other than trying to reinstall windows?
    Thanks, André

    As you can see below, when I right click, I have no such option.  In the User Account Settings, I'm operating as the "System Administrator".
    Any other suggestions?

  • [Forum FAQ] Troubleshooting "An error has occurred during report processing" message when viewing SCCM reports

    Symptom:
    When you view a report with SCCM, you may encounter the following error message:
    An error has occurred during report processing.
    Under the details box, you can see the detailed error information as below:
    System.Web.Services.Protocols.SoapException: The report server has encountered a configuration error. Logon failed for the unattended
    execution account. ---> Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error. Logon failed for the unattended execution account. ---> Microsoft.ReportingServices.Diagnostics.Utilities.LogonFailedException:
    Log on failed. Ensure the user name and password are correct. ---> System.ComponentModel.Win32Exception: The user name or password is incorrect
    at Microsoft.ReportingServices.Library.ReportingService2005Impl.GetReportParameters(String Report, String HistoryID, Boolean ForRendering, ParameterValue[] Values, DataSourceCredentials[] Credentials, ParameterInfoCollection& Parameters)
    at Microsoft.ReportingServices.WebServer.ReportingService2005.GetReportParameters(String Report, String HistoryID, Boolean ForRendering, ParameterValue[] Values, DataSourceCredentials[] Credentials, ReportParameter[]& Parameters)
    Figure 1 is the screenshot of the error message in SCCM:
    Figure 1.
    Cause:
    According to the detailed error message, it indicates that “The report server has encountered a configuration error. Logon failed for the unattended execution account.”
    and “The user name or password is incorrect”, so this issue would be caused by the mismatched credential stored in report server.
    Solution:
    To solve this issue, you can follow the steps below:
      1.
    Access Report Manager URL on your reporting server.
    From figure 2, you can see that the URL for Report Manager is
    http://SCCM:80/Reports
    in our lab environment. You can check your Report Manager URL in Reporting Services Configuration Manager.
    Figure 2.
      2.
    Find out the date source {5C6358F2-4BB6-4a1b-A16E-8D96795D8602} and access it.
    Figure 3.
    3. Test connection (Figure 4)
    You can have a test connection to check whether the credentials stored in the report server are correct or not.
    Figure 4.
    4.
    Modify the password or choose another authentication method
    If you want to change the password, please make sure that password is the same as the one that you have set for that user account in the domain.
    5. Confirm connection
    After you change the password, you can test connection again. From figure 5, we can see that connection created successfully.
    Figure 5.
    After all the steps above, there is no error message when viewing the report. (Figure 6)
    Figure 6.
    Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

    ok . the user name is sccm.admin this user have the assignment to run as a services, he is a domain admin, on the sql server this user have the sysadmin, i create the reporting with the Reporting Services Configuration Manager, and on the Database i use
    the sccm.admin to create the new database, on the Service Account i use sccm.admin user, also this user have local administrator on the SCCM server, + i give him the dbreader on All the database on the SCCM server witch it also the SQL server, i add the sccm.admin
    on the reporting web the system role and check the all settings give him full permissions
    do i make my self clear ? (my English is not so bright )
    now from the SCCM 2012 console , some reports run perfectly, and some run and trow this error at me
    Microsoft.Reporting.WinForms.ReportServerException
    An error has occurred during report processing. (rsProcessingAborted)
    Stack Trace:
       at Microsoft.Reporting.WinForms.ServerReport.ServerUrlRequest(Boolean isAbortable, String url, Stream outputStream, String& mimeType, String& fileNameExtension)
       at Microsoft.Reporting.WinForms.ServerReport.InternalRender(Boolean isAbortable, String format, String deviceInfo, NameValueCollection urlAccessParameters, Stream reportStream, String& mimeType, String& fileNameExtension)
       at Microsoft.Reporting.WinForms.AsyncMainStreamRenderingOperation.RenderServerReport(ServerReport report)
       at Microsoft.Reporting.WinForms.AsyncRenderingOperation.PerformOperation()
       at Microsoft.Reporting.WinForms.ReportViewer.AsyncReportOperationWrapper.PerformOperation()
       at Microsoft.Reporting.WinForms.ProcessingThread.ProcessThreadMain(Object arg)
    this poor gay have the same problem
    An error has occurred during report processing. (rsProcessingAborted)

  • Cannot connect to the phone system. An unidentified error has occurred, Please try again.

    Issue:  Lync 2013 users with remote call control enabled cannot connect to the phone system.  When the user logs into Lync, they see an exclamation in the bottom right corner
    with this error.
    Error:  Cannot connect to the phone system.  An unidentified error has occurred, Please try again.  If the problem continues, please contact your support team.
    Environment: 
    1 site:  Site1
    2 Pools:
    1. Lync 2010
    Trusted application is added here for the site.
    2. Lync 2013
    Avaya phone system:  AES r6-1-2-32-0
    I have not moved the trusted application to the Lync 2013 pool yet, but my understanding is that it should still work since it’s in the site.  Is my understanding on this correct?  (All of my other trusted applications do work for Lync 2013
    users & none of them have been moved yet. Remote Call Control is the only one that does not work.)
    This is from the uccapi log.  This is just from the user logging in, not actually making a call.  Below are the items that I think are important, however, I don’t know how to interpret it to determine if the problem is on the Lync side or
    the Avaya side.  Here’s a summary:
    SIP/2.0 100 Trying
    Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="E05700E2", snum="9", rspauth="f308eae87c0bbe64a1ab213574776cbdf9823ab6", targetname="lync03.domain.com",
    realm="SIP Communications Service", version=4
    From: <sip:[email protected]>;tag=bbb282ebbd;epid=a86d5b0a29
    To: <sip:[email protected]>
    Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
    CSeq: 1 INVITE
    Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
    Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
    Content-Length: 0
    SIP/2.0 200 OK
    Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="15C0F9A2", snum="13", rspauth="4fd891e39a33e902fb1cec5d980e5bf0ccb172a0", targetname="lync03.domain.com",
    realm="SIP Communications Service", version=4
    From: <sip:[email protected]
    >;tag=bbb282ebbd;epid=a86d5b0a29
    To: <sip:[email protected]
    >;tag=A7A45C856ECD79121A1827265ABBD7F6
    Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
    CSeq: 1 CANCEL
    Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
    Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
    Content-Length: 0
    SIP/2.0 487 Request terminated
    Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="F46EC133", snum="14", rspauth="1d92718caa4f61d967faa46a5c256aafa8b4e740", targetname="lync03.domain.com",
    realm="SIP Communications Service", version=4
    From: <sip:[email protected]
    >;tag=bbb282ebbd;epid=a86d5b0a29
    To: <sip:[email protected]
    >;tag=A7A45C856ECD79121A1827265ABBD7F6
    Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
    CSeq: 1 INVITE
    Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
    ms-diagnostics: 5002;reason="Request was cancelled";AppUri="http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent";source="lync03.
    domain.com"
    Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
    Content-Length: 0

    Hi Suelizy,
    To better understand the issue, I would like to collect the following information for troubleshooting:
    1. Do you mean the Lync 2010 user can connect to the Phone System?
    2. What’s next hop pool of the application?  
    In a mixed environment, you must set the next hop pool to be the Lync Server 2013 pool.
    Best regards,
    Eric

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