Cannot acces itunes store says network connection reset

i read through all the other need helps tried the ones that applied possible that i didit wrong but it still says network connectin reset when i press itunes store via itunes

Hi to all who are having problems...
After some time and visiting an apple store I was able to get this to work. Basically, it has something to do with your Firewall settings. I actually have Panda Software's Antivirus s/w with the firewall protection. Under the Advanced Settings page iTunes was listed as "No Connection". I selected iTunes and then clicked on Remove application. I then tried iTunes store again and it worked. I even went back to my firewall protections and this time when I looked under the Advanced Settings page iTunes is now properly listed as "Outbound (client)".
I won't take all the credit because the Apple Store pointed me to the following page which gave me the hint of checking my firewall protections:
http://docs.info.apple.com/article.html?artnum=304082
Give this a try and see if this doesn't help.
Cheers!

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Cannot access itunes store? network connection?

Out of nowhere I cannot access itunes store due to error message "itunes could not connect to itunes store. The network connection timed out."
New ipod touch has been recently added for a total of 2 devices. Itunes store has worked perfectly last three days. Help!
Message was edited by: eornom4

HI EVERYONE!!!
I have a new Nano, and for the past few days I have no been able to connect to the iTunes sztore. The message on the screen says I have to check my network connections and try again. Last successful sign in was 18th Dec.
Any help or tips much appreciated
Thanks

I get " itunes cannot connect to the itunes store. the network connection has timed out" im connected to the internet no doubt. whats up?

i get " itunes cannot connect to the itunes store. the network connection has timed out" im connected to the internet no doubt. whats up?

Try temporarily disabling your firewall and see if you are then able to access the iTunes store.

ITunes could not connect to the iTunes store, the network connection was

Any one have any suggestions when I get this error meassage when trying to access the itunes store
iTunes could not connect to the iTunes store, the network connection was refused.
PS i know little about computers so all help is appreciated
Thanks

I uninstalled iTunes and then installed version 7.0 thinking the older version that used to work on my PC would work again but no, still not working...IT HATE VISTA!!! I knew I should have bought a MAC!!!!

ITunes could not connect to the iTunes Store. Network Connection was refuse

I'm getting this error which I'm sure that many people are familiar with. "iTunes could not connect to the iTunes Store. Network Connection was refused" It was working perfectly fine on 9.1 even with my Norton security on. I upgraded to 9.2 and all of a sudden getting this message. I tried:
- Completely removing and reinstalling iTunes.
- Tried the Terminal solution
- Removed Norton suite
- Checked proxy settings
- Added application to firewall settings to allow incoming connections.
- Ran disk Utility to repair permissions
Still no luck. Any other suggestions that I could try to resolve this pain in a** issue?

Also tried connecting via Ethernet. Still no luck.

I'm trying to update iphone 4s to 5.1 but when plugged into Itunes it says network connection cannot be established and error downloading 5.1

I'm having trouble updating software for my iphone 4s from 5.0.1 to 5.1 but each time i plug into itunes to download it says network connection cannot be established and the phone just says an error has occured. What can i do?

If you don't have iOS 5, plug your iPhone into your computer, select it in iTunes, and in the Summary, click Check for Update.
If you do have iOS 5, it has onboard updates so you don't have to plug it in, just go to Settings, click General, click Software Update and you will be presented with iOS 5.1 which came out a few hours ago. Both my iPhone 3GS and iPad are already updated to iOS 5.1 now.

ITunes store error - network connection could not be established

I can browse anywhere on the store but when I click to buy music
I get an error saying "network connection could not be established. There was an error in the iTunes store. Please try again later"
iTunes 11.0.2 (26)
OSX 10.6.8
Any ideas on how to solve this issue?

I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

Can't connect to iTunes store? "Network connection refused..." FIXED!!!

I think I’ve fixed it! After trying a bunch of stuff this is what worked for me!
From: http://discussions.apple.com/thread.jspa?messageID=2605647?
(I just copied and pasted the text so the formatting looks goofy...)
life4living2
Posts: 12
From: Great Central Valley of California
Registered: Jun 19, 2006
Re: cant connect to itunes music store
Posted: Jun 19, 2006 7:39 PM in response to: evily
See if this helps in your situation:
OK, all you people all over the world who have been having the same problem as me for weeks, months, a lifetime, here it is! If your warning/error reads "iTunes could not connect to the Music Store. The network connection was refused" and then the BS about checking to make sure your connection is active, well I found something on a forum at Digg.com that with one click WORKED LIKE MAGIC and I'm a happy camper now, rockin to stuff I finally got from the store.
Now before I print the fix, my previous situation was: I could connect to the Apple store site for products, etc. and could check my account, but I could not connect to the music store at all. In every other way, my internet connectivity was flawless. I tried to solve the problem, shut down every firewall or antivirus program I had, searched forums, fiddled with the registry (and THAT was a stupid move!), reinstalled itunes like HOW MANY TIMES, and even finally got a written email reply from iTunes support when I waah.., waah..., waah..ed long enough and they gave an answer that was WORSE than useless. Months passed. So if the above in total or in part describes you, her it is. It's safe and if it doesn't work, you can put things back the way they were without any problem.
This is the quote from the forum at Digg.com that did it for me:
"figured out the problem thanks to Peter on the badapple forums, in his great assistance:
"In your windows\system32\drivers\etc directory there is a file called hosts. Open it in notepad. You will see a line
127.0.0.1 phobos.apple.com
place a # in front of that line so that it looks like this:
#127.0.0.1 phobos.apple.com
and save the file. your problem should be resolved!"
That's it guys and gals. Also you might be sure that the phobos.apple.com domain is specifically allowed by your firewall/A-V software. Let me know if it helped!
ASUS P4 mothervboard Windows XP A screamer machine
Did this topic solve your issue?
evily
Posts: 2
From: georgia
Registered: Jun 14, 2006
Re: cant connect to itunes music store
Posted: Jun 24, 2006 6:45 PM in response to: life4living2
I followed the changes you suggested exectly but its still not working. I tried adjusting the Firewall again and even turned it completely off, but still it gives me the same message and wont open.
insignia Windows XP
Did this topic solve your issue?
life4living2
Posts: 12
From: Great Central Valley of California
Registered: Jun 19, 2006
Re: cant connect to itunes music store
Posted: Jun 25, 2006 11:37 PM in response to: evily
Evily,
Here's a variation that was on another thread on this topic. See if it helps any:
Posts: 1
From: Seattle
Registered: Jun 23, 2006
Re: "iTunes could not connect to the Music Store"
Posted: Jun 23, 2006 3:48 PM in response to: life4living2 Reply Email
SUCCESS!!! I tried many variations on this and it finally worked. Yes, as life4living says, you have to open the "hosts" file that you can find in C:\WINDOWS\system32\drivers\etc
... use NotePad ...
At the bottom of the file, I found
127.0.0.1 localhost
and nothing about phobos.
AFter many attempts, I changed the end of the HOSTS file to this:
# 127.0.0.1 localhost
# 127.0.0.1 phobos.apple.com
and now iTunes music store and podcasts open up just fine.
Strange. The # character means "this is a comment" - so it's basically the same as removing the line completely.
The address 127.0.0.1 means "my machine" and this address is used by other apps such as Google Desktop. Hatching it out, however, does not adversely affect Google Desktop. So basically you have to hatch out any 127.0.0.1 address in the HOSTS file and then iTunes will work!
Try it...
(I did, also, add phobos.apple.com to my "trusted sites" in Internet Explorer settings, but I don't think this was essential.)
After performing the above I found it only worked once after rebooting. I uninstalled Spybot Search and Destroy because it wouldn’t maintain some of the start up settings and cookies were getting nuked by another program I have in start up (Windows Washer).
Some other threads said to check firewall settings. I have free AVG. I went in and okay’d anything to do with iTunes. I also added the iTunes program to the list of approved processes in the AVG list and it seems iTunes is now working! Hope this helps!

It's for windows.
1. Press the Start Button in the (default) bottom
left hand corner.
2. Click on "My Computer".
3. Click on (Default) C:.
4. Find "WINDOWS" and open.
5. Find "system 32" and open.
6. Find "drivers" and open.
7. Find "ect" and open.
8. Find "hosts" and open.
9. For a XP, a popup will open and show options to
open it in.
10. Select "Notepad" or "Word" or what ever you use
for writing a document.
11. At the bottom, if it says "127.0.0.1 localhost"
C&P This Over the 127.0.0.1 localhost:
#127.0.0.1 localhost
#127.0.0.1 phobos.apple.com
If it only has 127.0.0.1 phobos.apple.com, add a "#"
at the beginning.
12. Restart your computer.
Hope that helps!
-Pirate Munkeh
This helped my error! Thanx!

I can't access iTunes Store? network connection could not be established.

I recently updated itunes to the latest, but now I can't get the itunes store to work, it just comes up with the message "we could not complete you itunes store request. the network connection could not be established... there was an error in the itunes store. please try again later"

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Error when connecting to store- says network connection timed out

whenever i try to connect to the music store it says that i can't connect because it timed out. it was working fine at first. i took down my fire wall (windows xp) and i downloaded the newest version of i-tunes. my biggest problem is that whenever i want to import one of my cds, the info for the cd doesn't come up (artists, song name, album, genre). they are not burned cds and before when i was on a different interent server it worked just fine.
i tried going into the windows/system32/drivers/etc host thing and putting the number sign in front of the number but it was already there (i read about this on another post)
i have norton but i had norton before when the music store was working and i haven't updated it. the only thing that has changed is my internet server. it's a different company and different modem and all. but like i said, i disabled that firewall in my network connections.
please help.
Compaq Windows XP Old

whitsacoolcat,
Since you are not able to get to to iTunes store or the gracenote database (where the CD track info is located), you should contact your internet service provider for help since that and their modem are the only things that have changed between the time these worked for you, and when they stopped working.
G

I keep getting an error message saying network connection reset

The computer I am working on is windows based and hard wired to the network, not wi-fi. I get this message saying hte network connection was reset almost everytime I try to download on itunes; but I am not having connectivity issues with any other program.

FaceTime uses Wi-Fi, so you have a weak Wi-Fi connection message. Your Wi-Fi needs to be upgraded.

After updating to latest version of itunes i get error -3212 when trying to connect to itunes store, says not connected to internet. But internet status is ok and can use browser

just updated to the latest version of itunes for windows. i can't stream any of my radio stations and when i try to connect to the itunes store i get an error -3212 message saying i'm not connect to the internet, yet my browser works and my wireless status is ok.

I also had this issue when one day itunes stopped working for me on windows 8...
the error message I received first was: C:Programme files\common files\Apple\Apple Push service.dll is either not designed to run on windows or contains an error.
followed by: ITunes not installed Error 7 (Windows error 193)
Your response addressed how to fix this issue with earlier windows operating systems, but not for windows 8, so what ended up working for me was your advice applied a little differently. For anyone running windows 8 needing to know how to resolve this issue by repairing the Apple Application Support program, try following these simple steps - what a relief it was to have itunes working again after applying b noir's answer to the windows 8 operating system!
1. Swipe in from the right edge of the screen, tap Settings, and then tap Control Panel.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Control Panel.)
2. Click the Programs and Features icon.
3. In the list of programs and features, find the Apple Application Support feature and click to select it.
4. In the gray title bar above it, click Repair.
5. Approve the window prompts that follow until the repair has been completed.
6. Relaunch iTunes.
Hope this helps & good luck!

ITunes can't connect to iTunes store " No network Connection?? "

So how do i connect? there is nothing in the preference to change my connection. I used to have DSL connection but know i'm using a cable modem, so can't understand why iTunes can't connect to the iTunes store??? anybody know what to do?? Thanx
Ob1

I had a strange variant of this issue and finally banged through to a solution. I have an old Vista PC that I use as a music server, running ITunes 10.3.1.55. I turned off HOME SHARE to try and fix a different issue with REMOTE a few weeks ago, then could not get it re-established after, due to failed connection to the iTunes Store.
I didn't notice nor care til I realized that turning off HOME SHARE had gotten rid of the IMPORT button when I was browsing to another library, which I use frequently to pull new music from my laptop to the server. It is documented elsewhere that the IMPORT button comes back if you re-establish HOME SHARE. So I tried to do that and ran into the problem with connection to the ITunes Store/mothership.
I tried many suggestions, re-installed, etc w/o success. Then I did below from one of the Apple docs, specifically checking off TLS. Bingo! I had never had it checked before, and SSL was already checked, and all my other secure connections were/are fine, but for some reason this did it. I was able to get to the iTunes Store, re-establish my HOME SHARE and my IMPORT came back. Interestingly, the network diagnostic under HELP still fails the SECURE LINK test, but it doesn't seem to matter.
Another weird one solved, thanks for the leads and help here.
Further troubleshooting steps (for Windows only)
Correctly configure Internet Options
Open Internet Explorer.
On the Tools menu, click Internet Options.
Select the Advanced tab.
Under the Security section, look for Use SSL 3.0 and Use TLS 1.0. Make sure at least one of those two checkboxes is selected and click OK. (You can select both checkboxes).

ITunes could not connect to iTunes Store.The network connection was refused

I'm getting the following error message when I try to access the iTunes store: "iTunes could not connect to iTunes Store. The network connection was refused."
I have tried to change my DNS settings. I've also run the msconig prompt. Nothing seems to work. Do you have any suggestions? Please help. It would be very much appreciated.
Thanks.

i have been having this same problem. it also seems like a ton of folks are. i think apple has dropped a huge ball on this one. luckily ther are MANY other places now to purchase music other than itunes. i think their business will fail unless they get on top of issues like this.

ITunes could not connect to iTunes Store. Network connection timed out

Even though my internet and everything else (including the rest of iTunes) is working, I can't get to the Genius option, iTunes Ping, and iTunes Store. I think all of those connect to the internet somehow, bu my internet works just fine! I even have the newest version of iTunes (if that even matters) but still don't know what's going on.

Also, the title of this is what the pop-up says. Sorry, forgot to mention that.

Cannot acces itunes store says network connection reset

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