Cannot access adobe. Get black screen.

cannot access adobe. get black screen only.

Are you using Adobe Reader? If so, what version? What OS are you using? Do you get the black screen when you open the application from the start menu or from the Applications folder? Or does it happen with you double-click on a pdf file? Or while trying to use the Reader plug-in and viewing the pdf from within a web browser? With more information we can give you more help.

Similar Messages

  • I cannot access adobe acrobat/reader all I get is "there is a problem with adobe acrobat/reader if

    I cannot access adobe acrobat/reader on my computer, all I get is a message "there is a problem with adobe acrobat/reader please exit and try again 103.103. I never had this before

    Hi Pat,
    I am having the same problem as silverstardad68 My operating system is Windows XP SP 3.. The version of Adobe Reader is 11 and it is online PDF.  I am 73911939.
    Hope you can help me.
    Thanks

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    you may need to use a DVD from an earlier version of Windows or slave the disk to wipe it with disk manager
    Place your rig specifics into your signature like I have, makes it 100x easier!
    Hardcore Games Legendary is the Only Way to Play!
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  • News Videos will not play just get black Screen

    I have IE 11 and FP12. When I click on a news video get black screen with message need FP 9.0.115. Why does the video not work?

    Check
    http://forums.adobe.com/thread/885448
    http://forums.adobe.com/thread/867968

  • Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

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  • Cannot access adobe story either from premiere or thru browser

    I cannot access adobe story. I am registered user of the master cs 5.5 running on a Mac under lion (10.7.2). I have a valid adobe ID and password and no matter what I do I just get brought back to the login. This is maddening. I've tried different browsers and nothing works! I know my id and pw are valid because I have no trouble logging in to my adobe account. Need some help.

    Hi,
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  • I was trying to extent monitor, I get black screen on laptop and external monitor :/

    so I have this hdmi cable that plugs into the DVI on my external monitor.
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    thanks
    -Hayes

    so I got this resolved.  the guy at the computer store hit f10 and then enter.  he did this while the screen was black
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  • Ipod 4.3.1 : after playing a video, i couldn't get the replay button, instead of that i get black screen fully

    ipod 4.3.1 : after playing a video, i couldn't get the replay button, instead of that i get black screen fully

    Have you tried resetting your iPod: Nothing will be lost:
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    button at the same time for at least ten seconds, until the Apple logo appears.

  • Getting black screen between chunks of clip

    Hi all,
    We are developing an application which plays the series of clips one after the other. We are releasing and re-starting player object in playerUpdate block.
    We are getting black screen in between the chunk of clips while switching from one clip to another, is there any way to avoid this black screen??
    Following is the code for reference
    public void playerUpdate(Player player, String event, Object arg2) {
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    if (player != null) {
    if(player.getState() == Player.STARTED) {
    player.stop();
    if(player.getState() == Player.PREFETCHED) {
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    if(player.getState() == Player.REALIZED || player.getState() == Player.UNREALIZED) {
    player.close();
    player = null;
    //delete played clip
    main.deleteFile("clip_"+ (main.sequencePlay - 1) +".3gp");
    //if clip is constructed then play it, else turn off PLAY status
    if(main.sequencePlay < main.sequenceDownload )
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    else
    main.IS_PLAYING = false;
    catch(Exception e){
    main.showAlert("Error in PlayerUpdate",e.getMessage());
    Thanks

    To avoid black screen, I'd prepare and package some pre-defined ['default' clip|http://www.dailymotion.com/films4/video/x5yxqe_climate-change-according-to-koalas_fun] within my application.
    Then, I'd play that 'default' clip while switching from one clip to another:
    //if clip is constructed then play it, else play 'default' clip to avoid black screen
    else {playDefaultVideo();} // play 'default' clip instead of setting main.IS_PLAYING = false;
    //...

  • Again getting black screen after Exiting Safe Mode in Windows 8 as suggested by hp

    I'm again getting black screen after entering safe mode after upgrade to Windows and exiting from safe mode but after exiting my laptop display was of 8.b but after some time it again went back to same black screen problem .I disabled Intel and amd hd 86graphics driver in safe mode.please help .

    Hi there ,
    Thank you for visiting the HP Support Forums and Welcome! I have looked into the issue you are having with your display Turning Black after entering Safe Mode.  I found a document for you called Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. It would be very helpful for me to know what has been done already so that I can narrow down what troubleshooting would be best for you. You mentioned in your post "again". Is it an intermittent issue? Please follow these provided troubleshooting steps, re-post with the results of the steps in the document, and any other troubleshooting steps you had tried and the results. Have a great day!

  • I get black screen on my new macbook air but I can see the mouse pointer. usually need to restart the computer so everything works as it should

    I get black screen on my new macbook air but I can see the mouse pointer. usually need to restart the computer so everything works as it should

    Repair Disk
    Steps 2 through 8
    http://support.apple.com/kb/PH5836
    If that does not help, reinstall OS X

  • Sending videos from iphone 4s to pc. Why do I get black screen but have sound

    Sending videos from iphone 4s to pc.  Why do I get black screen but have sound?

    Ok I checked and unchecked the playback via camera yesterday and I got black screen both times.
    I could delete the imovie prefs when I go over there today.
    I'll try another FW cable but it worked perfectly for importing but what the heck I've got one I'll try it.
    Yes camera was set to play and not record.
    Plenty of free space -- 131 GB.
    I'm pretty sure it's in NTSC DV format, but it's someone else's computer so it could have been changed by someone screwin' around not knowing what they're doing making changes.
    PowerMac FW800 (G4), iBook 1.42 G4 SuperDrive   Mac OS X (10.4.10)  

  • Post update to iOS 8, i get black screen when I reject or miss a call...how to get rid of this...?

    post update to iOS 8, i get black screen when I reject or miss a call...how to get rid of this...?

    Do a sync and backup first.

  • Getting black screen while opening compounf PDFs in Redhat Linux 64bit & adobe reader 9.5.1

    Hi All,
    I am unable to open compound PDF files in adobe reader 9.5.1 in Redhat Linux 64 bit. all I get is a black screen. Does anyone have a fix for this?
    Regards,
    Gary.

    Hi All,
    I got the solution to view compound PDFs \ PDF portfolios in Redhat Linux.
    Use the native PDF viewer (Evince - Document Viweer). In the left panel, where it usually shows 'thumbnails' - select 'attachments' from the drop down menu. This will show you all the embeded PDF files. Just double click to view.
    Regards,
    Gary.

  • Cannot access Adobe website with Safari under Lion

    Hi guys,
    I have 5 macs at home and upgraded two of them with Lion. Since then, these two computers (MBP 17" + imac 27") can no longer access Adobe website (the other three macs + my ipad 2 can still access Adobe website without any problem).
    Message errors I get: "Safari cannot connect to server" or in some other cases I get a grey screen with "RSL Error 1 of 1, Error #2048".
    This occurs only on Adobe website regardless:
    - The web browsers I use (Safari, Firefox, Opera)
    - Enabling cookies or not
    - Switching on/off my firewall (Little Snitch)
    - Reseting Safari cache, history, etc.
    I also tried to reboot in safe mode but it still did not work.
    I uninstalled Flash player and reinstalled it. Same problem occured.
    I updated all my softs to latest versions.
    I need to access Adobe website since I am about to purchase online CS5 but so far I just can't.
    Anyone has a clue to what's going on?
    Should I reinstall Lion?
    In advance thanks for your help.
    Cheers,
    Christophe

    Try again. Adobe announced a four-hour maintenance shutdown yesterday and most likely you got caught up in it.

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