Cannot access AOL email through browser after security wipe

ok - the blackberry is failing miserably
first - the bluetooth isn't reconnecting to the radio to receive text messages
the keyboard is having a hardware issue - the symbol keys appears to be taking over the n and m key
the phone was a year old in june -
to try to correct this - blackberry support suggested that I back up the phone and reload the software - great did this
then they suggested a secuirty wipe - yup - did this too
then I restored the phone with the back up
now when I try to log into AOL through the browser - it get to the home page, type in the passsword and get an error message. It logs in on other cell phones - so its definitely mine. The emails come through if I set it up on the blackberry itself
anhy odea how to fix it before I go to bell

That is quite interesting, I've never seen an error message start with "GAH!" before...quite interesting.
Nevertheless, please try this. With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Cannot access AOL email through browser after security wipe

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