Cannot access Blackberry World

I have been accessing blackberry world via the games option but that is now no longer wirking can anyone help, PLEASE.

Simply uninstall it, restart your device, re-install it from your browser (www.blackberry.com/appworld/) and restart again. It should run as normal when you launch it.
But before you do that, try switching off your mobile network and launch the app using a WiFi network. If this works, then there's a problem in your connection settings.
Make sure to also check application permissions to confirm the app is authorised to connect to the network. Do this by going to settings > security & privacy > application permissions.
Else, check your service books or get help from your service provider if you still can't connect.

Similar Messages

Cannot access app world with playbook using only tethering via my bb phone to get on to the internet

I am trying to access App World with my playbook. I do not have wifii but have successfully connected to the internet using the blackberry bridge and tethering feature.
My smart phone - the bold 9000 - is tethered to the playbook; I can access app world from my phone;
My phone is on a 3G network.
The message I get is that I am not connected via Wifii and cannot access app world. But, if I can access the internet, why can't I access app world?

Hi VB
BlackBerry Playbook requires a Wi-Fi connection to use BlackBerry App World.
KB26774 - Requirements to use BlackBerry App World on BlackBerry PlayBook tablet
Thanks
-CptS
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Not able to access blackberry world on Z10. what could be the reason?

not able to access blackberry world on Z10. what could be the reason? It wasn't issue earlier but facing it from last two days.

Please guys read other forums on this community before posting redundant issues.
Try this fix
Go to the games app.
At the bottom tap on games.
At the right bottom, you will notice three dots. Tap the dots
Tap the option to enter the blackberry world. Wait until the screen is loaded
Swipe right to Enter My World - > My Apps and Games.
Tap the three dots again to check for updates.
Update all the apps and close your App World.
Try accessing the app world in the standard way. Everything mus be fixed by now.
Twitter: @ukmight
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Problem to access BlackBerry World / Tunein radio / Google maps without BES or BIS plan

Hello,
The question is: How access this apps without restart the device? There is another way, faster than restart the device?
I can access this apps ( BlackBerry World, Tunein radio, Google maps, Facebook), but it's necessary restart the device before.
Device info
Carrier: vivo (Brazil)
Model info and OS version: 9300, OS 6 (v6.0.0.534)
I have a geric internet plan. With this plan, it's impossible register in the wireless network.
Thanks in advance!!

Friend fijate well in the picture
You edge signal thus no internet access tedras with BbWorld
You must have a data plan or BIS to lift to EDGE here you can browse without problem.
If you are on 3G but maybe not out Blackberry logo
You must have 3G and surf logo problem.
Regards.
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Cannot open BlackBerry World

I have a weird problem with the App World. I can't open it, only a black screen appears but nothing happens. I have already tried to reboot the phone. It didn't help. I took out the battery and started again, no change either. I found some old error post on various forums, and there seemed to be the resolution to open the Music app and on the three dots on the bottom click on Blackberry World but I didn't have the option to click on Blackberry World. I opened a browser window and entered :appworld://parentalcontrols but again I was only brought to the black screen of the App World and nothing worked. I tried to click on an app and click on search for new updates, only got the black screen. I checked if I have the newest Blackberry Software and I do. It's been like this for weeks and a couple of apps are no longer working properly because I need to update them but I can't without access to the App World. No idea what else I can do! Please help!!!

Hey icejazz,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What BlackBerry smartphone are you currently using? When was the last time you could access Payment Options? Have you tried re-installing BlackBerry World by going to www.blackberry.com/appworld/download
I look forward to your reply.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Cannot access "My World"

Hello,
I can access App World, athough I cannot get into My World. It just says "Please Wait" and nothing happens. I have left it waiting for a very long time (few hours yest.) and it does absolutley nothing. Can anybody help me? Man thanks

I read this in the WD community written by a user called alazO and it has worked; hope this is useful
Find out what the IP address is for your NAS drive. I set mine to a static address, so that it's always the same. If you need help with this, let me know, and I'll give more info. But in short, if you can log into your router, look under your networks tab and peruse -- you should be able to find it.
Finder -> Go -> Connect to server. In the type-in box, put in afp:// IP address, if that does not fix it, put in smb://IP address. So, if your NAS IP address is 192.168.1.100 (example), the you type in afp://192.168.1.100 in the box. Then press Connect. That should restart your connection.
AFP is Apple File Protocol -- it is Apple's version of file management over the network. SMB is Server Message Block -- it is Microsoft's file managment over the network. They both work for me. SMB is more common among various Linux, Unix, Windows systems, and works with Apple. I've read in blogs that Apple may be moving to SMB over AFP, but I don't know that for a fact. I suggest trying both for your NAS, one may work faster than the other, and may depend on the firmware in your NAS.

Cannot access blackberry app world from icon

i have the unlimted package which allows me access to blackberry app world, however, when i go to the icon i keep getting an error message saying blackberry app world is having trouble connecting to the server and verify network connections.
my service carrier suggested deleting the icon and reinstall it, but when i try to do that, i get a message saying blackberry app world has already been scheduled for deletion and deletion will occor when handheld is restarted. but when i do restart, it is still there.
please help.

Hi,
Try this, might help...
Do a battery pull restart....take out the battery when ur BB is ON...keep it that way for 1-2 mins n then reinsert the battey n let ur BB start...
with regards
simply abhik...
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BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html

Cannot access App World!!!!

I have a BlackBerry ID but cannot log in to BlackBerry App World through my 3G Curve. I have updated to the latest version and have the newest OS.
Every time I try to log in it tells me "An error has occured. Please try again later". I have contacted O2 and they have stated that as I can access BBM and browse the web it is not their issue and it os for BlackBerry to sort out!
One other thing, I have not synchronised my e mail account (which is my BlackBerry ID), do I need to do this to access the App World (sounds silly but I thought I'd exhaust all avenues).
HELP!!
PS found the solution further down!

Well, I found the answer...sort of. Bear in mind that I am using OS 2.0 Beta, so maybe this will be different for those who are not on this OS. Anyway, the short answer is that nothing worked, not even doing a security wipe. When I did that, my only app was the browser--no App World at all! So, I did a debrick, which is done by rebooting the PB while it is connected to desktop manager. That reloads the OS in its factory configuration. App World has been fine since then.
Not a very gratifying solution, but not a terrible result either.

Cannot make BlackBerry world payment

"This purchase cannot be completed. Please select a different payment method"
That's what it said. Been like this for months.
I saw from another post that someone had similar issue. He called his telco. However, I don't have such luxury as nobody here carry BlackBerry anymore and I got my device from abroad. I've searched everywhere and I cannot find any way to reach BlackBerry to fix this.
What can I do????

THIS. IS. RESOLVED.
I called my carrier (T-Mobile) who opened a ticket with Blackberry official support. The Level 1 technicians were unable to resolve the problem, and escalated to Blackberry Level 2. I had to provide them with quite a bit of information, Account #, last 4 digits of CC, billing address, etc, but after some time ( a few days) the Level 2 technicians were able discover the problem and "unblock" my account. Boo-yah! I was told that BB World had auto-blocked my account in an attempt to prevent fraud (although the reason BB World suspected fraud was unclear). Regardless, they unblocked it and I can successfully make payments and purchase apps via BB World again.
For anyone else who has this issue, you must open a ticket with official Blackberry Support. This is not a problem with your credit card or software version. It occurs somewhere in the depths of blackberry's internal systems and cannot be resolved by anybody but official Blackberry support.
No thanks for all the non-help from the so-called community "support team" who have staunchly refused to acknowledge the problem or even attempt to offer a single solution.
I hope this resolution helps others.

Cannot access App World - Get Error Message

Everytime I try to open the App World I get the following message: Uncaught Exception: java.lang.NoClassDefFoundError.
Any ideas?

Have you tried accessing AppWorld on a different wifi network?
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Cannot update blackberry world

It is very frustrating. I want to update my Blackberry for the various apps and when asked for my username and password, I key them in and then I'm asked for the username associates with the smartphone which is my email I put my email but it is not recognized never ever ever. I can't use the apps because I can't download them and I don't understand why this wretched thing is not working. I went to my account and my username is my email but still they ask me for the username like I've entered something wrong.
Please fix this because I am at the last drop of my patience

Sure if you're having problem then Contact Vodafone , they can do it for you
Good luck.
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Have been kicked out BlackBerry World

Hello, I'm **bleep** off because I bought every BlackBerry since my first one and since October last year I got a Passport.Since a week BlackBerry World wasn't working, so I tought maybe it's something wrong. Different IP, Reinstallation, Different OS version, it doesn't matter.I have been kicked out BlackBerry World, cannot even open the app get a black screen with the menu button in the left right corner and thats it! Nothing else works, fresh OS installation 10.3.2 and a total wipe after it did not solve the issue. I'm absolutely **bleep** off because of this, with fresh install I cannot use my phone at all.Cannot access BlackBerry World, download my apps or do anything with my phone at all! I even PAY for my custom pin and now you people are kicking me out BBW? Thats INSANE! I want my BBW back or ALL my money for custom IP. If I dont get my BBW back I will just get any other brand and I will never get BlackBerry again, and yes even BES12 will be taken away. P.S. Your twitter support is USELESS those people don't even understand ENGLISH

1.
Restart: With the BlackBerry device POWERED ON, press and hold the upper edge power button about 20-30 seconds, ignore the 3-2-1 timer and hold until the screen goes black and you see the red LED.
and/or
Reboot: With the BlackBerry device POWERED ON, using the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot. 2. Did you contact your service provider to open a case? Seems BlackBerry Twitter help understood you completely well. Have you done as they suggested?

Blackberry world connection error

Good afternoon
I am trying to access blackberry world but get the error 'an error has occurred and blackberry world must close. Try waiting a few minutes and then re-open Blackberry world'.
I have seen several recommendations to turn off wifi but I am not using wifi. This has been going on for about a day, it used to work.
I have tried downloading via my PC but I get the same error
I am using a Q10, software release 10.2.1.2102.
Please help, Thanks
Solved!
Go to Solution.

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry world error 80002

I unable to log in to blackberry world/////
want some help...

Hey deveshpatel,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you get a specific error message with that error code? Also when was the last time you could access BlackBerry World?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Access to BlackBerry World store of US while being outside US

Hi BlackBerry
I was wondering why the access to blackberry world is determined by which mobile carrier I'm currently using my phone with.
Correct me if I'm wrong, If someone from the US for expample is out of the US and is using a sim card from the local carrier in the country that he is currently living in, he cannot access the BlackBerry world of the US, instead, he will gain access to the BlackBerry World of the country which he is currently living in.
I think that Android also has the same concept with their users' ID's, which I see as very annoying compared to Apple, which gives you the opportunity to have your user profile linked to your country's AppStore by entering a valid address and a payment method relating to your country or issued from your country.
Apple also gives the opportunity to the user to choose (No Payment) option and enjoy using and downloading all free apps, which is a very good option, and is currently available on BlackBerry and Android as well.
I really Hope if BlackBerry can follow the same approach of Apple with while creating or editing the BlackBerry ID, in order to have the BlackBerry ID as "Country determined" and NOT to be as "Mobile Carrier determined" as the case is now. I hope also if you do so to keep the same flexibility (as now) of not obligating the user to enter a payment method while creating or editing a BlackBerry ID.
I think that if BlackBerry considers and implements this, it will give a big push to its users and the traffic flow on he BlackBerry World for downloading and buying apps, movies, music,...etc, as it allow for example US users US to access the BB world of US while being outside US for a trip or work. The same will apply for other users from any country around the wold.
So, I hope that BlackBerry will provide this flexibility as provided by Apple (and maybe a better one). Please consider this seriously and keep moving ahead.
Regards.

Hey ahmed_mh1,
Welcome to the BlackBerry Support Community Forums.
Thanks for the feedback.
Currently BlackBerry World will take the localization settings from the APN settings on your micro SIM card.
If this does change in the future, I would suggest checking for updates at www.blackberry.com/appworld
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Cannot access Blackberry World

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