Cannot access browser

Hello there, I am posting this message on behalf of my sister.
She cannot access her browser on the blackberry curve 8520, it comes up saying please contact your network provider. She is connected to wifi and I do not understand why it won't let her access it, so I thought I'd install the browser back to see if it has any effect.
So is there anyway someone could give me a blackberry browser link and a blackberry appworld link aswell because my sisters app world has vanished.
Thanks

Hello rsanto360 and welcome to the BlackBerry Support Community Forums.
If your sister's data plan doesn't include browsing, this error may appear.
Have her go to Options>Advanced Options>Browser and ensure the default Browser is set to Mobile HotSpot. If she does subscribe to a data plan, have her contact her mobile carrier to ensure Browsing is included.
As for the issue with BlackBerry World, she can install it from www.blackbery.com/appworld
Let us know if this helps.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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