Cannot access certain websites (in particular the ...

I have had an ongoing issue where I am unable to access certain websites on my BT broadband connection.
Example sites include:
rsjoomla
Dell
I know the problem is not my PC, software firewall or router/hub.  If use a free proxy service on the internet that hides my BT Broadband IP address I can access these sites.
I am an IT Manager who is knowledgeable on networks, firewalls etc so I don't want to have to go through basic troubleshooting steps on my computer or hub.  It affects all systems connected to my home broadband and when I take my laptops and tablets to other networks I can access these sites.
Can anyone help me here?
Thanks
Ross

Hi mcintyro,
Can you please do a nslookup and a tracert (traceroute) for both rsjoomla and dell
Also do you have BT Retail's (Consumer) network parental controls on? You can check by going to your MyBT.
If the network parental controls are on or active (but not configured) then you need to make sure you are using the HomeHub's/routers' DNS address.
Thanks
jac_95 | BT.com Help Site | BT Service Status
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