"Cannot access conflicts" message

I have been getting the message "Cannot access conflicts" when trying to sync my Notes between Outlook and my iPhone 4 for the past few weeks. Previously I had no issues at all. This is a new iPhone after my previous one broke, so it was restored and otherwise works perfectly. There WAS an issue with the Notes being sync'ed to my IMAP account but I turned that off so there should be no over-the-air sync'ing since my IMAP provider doesn't support it.
The exact message is: "Unable to retrieve conflict information from the sync server. Please try again next time the conflict resolver window is presented".
There are 2 conflicts, when I choose the "correct" one and press Next this error comes up. When I look at the first of the notes that is in conflict, there actually ISN'T a conflict - the notes are the same on the iPhone and in Outlook, however the old note (the one on the left out of the two choices) is definitely "old" in the sense that the note has been updated, probably since I got the new iPhone. Somehow it's remembering my old notes and having a conflict.
The forums suggested going Edit/Preferences then "Reset Sync History" on the "Devices" tab, but I get a frightening message "Are you sure you want to reset this computer's sync history?" with a bunch of other stuff on it about merging information. It sounds like a potentially bad idea.
Anyone have any ideas please?
Thanks.

UPDATE: this doesn't happen every time. I changed a note in Outlook and then plugged my iPhone in. iTunes went through the 5 step backup/sync process and came up with the usual "Cannot access conflicts" message. At this point, the note had NOT been updated on the iPhone.
I then removed and re-plugged my iPhone, and let it sync again. This time, no message came up and the note HAD gotten updated on the iPhone.
This seems rather strange behaviour.

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Cannot access conflicts

How many more posts on the community pages do we need until Apple sorts out this problem. When is the notes sync with Outlook going to be fixed. There's clearly a problem here !!!

UPDATE: this doesn't happen every time. I changed a note in Outlook and then plugged my iPhone in. iTunes went through the 5 step backup/sync process and came up with the usual "Cannot access conflicts" message. At this point, the note had NOT been updated on the iPhone.
I then removed and re-plugged my iPhone, and let it sync again. This time, no message came up and the note HAD gotten updated on the iPhone.
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