Cannot access Device memory in Windows explorer

When I plugged my blackberry into my XP PC, I used to see the device memory and SD card in Windows Explorer.  Now, only the SD card is in explorer.
In Desktop manager, I used to be able to see them both also.  Move files and such.  Now I don't have this option.
This is a new company blackberry that is secured (password to unlock it).  Not sure if the problem occurred the same time I received my new phone....
Solved!
Go to Solution.

the Curve does not allow you to access to the Device Memory using Windows Explorer and "USB Mass Storage" Mode. You can only access the memory card (aka Media Memory).
to access the Device Memory, you have to use the Media Manager. You need to download the "Desktop Manager + Media Manager" for that.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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