Cannot Access Dimension Library from Workspace - Hyp 9.3.1

Dear All,
I've got error message when trying to access dimension library from workspace with information :
(0)null
(org.apache.axis.AxisFault)
below is the more detail :
Trace: com.hyperion.awb.web.common.BaseService.openSession(BaseService.java:112)
com.hyperion.awb.web.common.BaseAction.checkWebSession(BaseAction.java:64)
com.hyperion.bpm.web.common.BaseAction.execute(BaseAction.java:65)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
Exception org.apache.axis.AxisFault rethrown
Anybody can give me a clue?...
Many thanks in advance
Lucky

Has this ever worked? If so, restart your EPMA web service and the EPMA process manager service.
If this has never worked, can you goto http://EPMAMACHINE:19091/awb
where EPMAMACHINE is the ip address or name and see if you get the login prompt. If the login prompt here is working and you can login properly then I suggest you re-deploy workspace and the web server configuration from the config tool.
Regards,
-John

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Cannot Access Dimension Library from Workspace - Hyp 9.3.1

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