Cannot access GUI on WLC 7.2

I have a SRE 710 that has a WLC 710 on it. Everything was working including GUI...A interface got added and in the name there is a space ie:" WLC GUI" within a few minutes I reset a CUE on a SRE and within a minute the GUI stopped on the WLC. I tried to remove the interface but I cannot and I suspect it is the space causing issues.
Has anyone seen this and any ways to recover?

Mike,
If you have an interface name that is messed up.. Can you telnet or SSH to the controller?? If so then I would copy the config off using TFTP or FTP; edit the config and then re-upload the config to the controller that will alleviate the interface name issue. As for the GUI make sure that the
config securewebmode enable
command has been run at the CLI or console.
Hope this helps

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# 1 #
Log Name: Application
Source: Application Error
Date: ...
Event ID: 1005
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: vmDEV
Description:
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Program: XYZ
File:
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User Action
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Error value: C000020C [ also seen with code C00000C4]
#2 (German error Messages from now on, we only use German OSes, the above english one is translated based on similar error Messages I found on the web) #
Name der fehlerhaften Anwendung: XYZ.exe, Version: 2015.0.496.5054, Zeitstempel: 0x54ea67c3
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ID des fehlerhaften Prozesses: 0x13ac
Startzeit der fehlerhaften Anwendung: 0x01d055a854d36445
Pfad der fehlerhaften Anwendung: \\share\application.exe
Pfad des fehlerhaften Moduls: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Berichtskennung: 949ea933-c19b-11e4-bf04-78542e186754
Vollständiger Name des fehlerhaften Pakets:
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Anwendung: XYZ.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
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Stapel:
# 3 #
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Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.Runtime.InteropServices.SEHException
Stapel:
   bei SP.Forms.AutoCompleteSelectionBase.OnEnter(System.EventArgs)
   bei System.Windows.Forms.Control.NotifyEnter()
   bei System.Windows.Forms.ContainerControl.UpdateFocusedControl()
# 4 #
Anwendung: WpfApp.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.Runtime.InteropServices.SEHException
Stapel:
   bei System.IO.UnmanagedMemoryStream.ReadByte()
   bei System.IO.BinaryReader.ReadByte()
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   bei System.Resources.ResourceReader._LoadObjectV2(Int32, System.Resources.ResourceTypeCode ByRef)
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Anwendung: WpfApp.exe
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Ausnahmeinformationen: System.Runtime.InteropServices.SEHException
Stapel:
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   bei System.Diagnostics.StackTrace.ToString(TraceFormat)
   bei System.Environment.GetStackTrace(System.Exception, Boolean)
   bei System.Exception.GetStackTrace(Boolean)
   bei System.Exception.ToString(Boolean, Boolean)
   bei System.Exception.ToString(Boolean, Boolean)
   bei System.Exception.ToString(Boolean, Boolean)
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# 6 #
Name der fehlerhaften Anwendung: XYZ.exe, Version: 2015.0.496.5054, Zeitstempel: 0x54ea834f
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.3.9600.17278, Zeitstempel: 0x53eeb460
Ausnahmecode: 0xe0434352
Fehleroffset: 0x00012f71
ID des fehlerhaften Prozesses: 0xa68
Startzeit der fehlerhaften Anwendung: 0x01d0559cb7ec4ed6
Pfad der fehlerhaften Anwendung: \\share\XYZ.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Berichtskennung: 010514d0-c190-11e4-bf04-78542e186754
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
# 7 #
Name der fehlerhaften Anwendung: XYZ.exe, Version: 2015.0.496.5054, Zeitstempel: 0x54ea7a6e
Name des fehlerhaften Moduls: ntdll.dll, Version: 6.3.9600.17630, Zeitstempel: 0x54b0d74f
Ausnahmecode: 0xc0000006
Fehleroffset: 0x0006db27
ID des fehlerhaften Prozesses: 0x18dc
Startzeit der fehlerhaften Anwendung: 0x01d0559cb08529c3
Pfad der fehlerhaften Anwendung: \\share\xyz.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
Berichtskennung: ef389186-c18f-11e4-bf04-78542e186754
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Hi,
>>The applications run fine when launching from a FQDN share
It sounds like a DNS suffix issue. When this issue occurs, please try to ping share on the client, then check if the corresponding IP address is correct. If the IP address is wrong, please adjust your settings of DNS to make sure that the client can resolve
the share correctly.
If it's very hard to change the settings of the DNS for some reason, as a work around, we can add the entry into the clients' hosts file.
Best Regards.
Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous
steps should be helpful for many similar scenarios.  <o:p></o:p>
If the issue still persists and you want to return to this question, please reply this post directly so we will be notified to follow it up. You
can also choose to unmark the answer as you wish.  <o:p></o:p>
In addition, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar
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Thanks!<o:p></o:p>
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Cannot access GUI on WLC 7.2

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