Cannot access help through F1

I have just bought Photoshop CC (via the Creative Cloud route) and wanted to look up a topic in the help file: clicked F1 to be told
Forbidden
You don't have permission to access /chcservices/services/redirect on this server.
What am I doing wrong, please?

F1 should cause your web browser to open Photoshop Help | Photoshop Help Something must be messed up in your installation perhaps some file system permissions were not set correctly.

Similar Messages

My Acer Switch 12 keyboard has quit functioning and I cannot access Bluetooth through the settings.

My Acer Switch 12 keyboard has quit functioning and I cannot access Bluetooth through the settings. Please help

fdbiker,
Depending on what your warranty period still looks like I would suggest service.
Here is the link to set up repairs online, or you can chat online with a technician (available 24/7)

Cannot access help

For some reason I cannot access help in finder. I get the following message; "The selected topic is currently unavailable.Make sure you are connected to the internet. For help connecting, choose Apple menu > System Preferences, click Network, and click “Assist me.”
If you’re connected to the Internet, and the content still doesn’t appear, try again later."
As I am currently connected to the internet, this seems strange to me. I am able to access anything else I wish to, just not any Apple Help topics.

I tried all the procedures such as deleting help preferences , deleting caches , etc etc - none of them worked. they even tried to blame my isp - apparently the help system connects to the net. .. not messing with that stuff , not when everything else just works..
I do have one mac - an old mac pro where help does work so I thought i'd see what i'm missing...
All help does is link you to apple's knowledge base library ( which you can easily access via google search ) or offer a few rudimentary tips that you can find in any product's pdf help files ( another google search )
If you have prblems with a printer , a scanner , your mac or anything else - forget the 'help' menu - it's hopeless
Try here or macrumors or macnn or many of the dozens of mac help forums filled with people having similar problems to you - a lot of them having problems with this crappy help viewer !!!
I bought a mac mini from the applestore and the hellp stuff wasn't even pre-installed - and due to the os being pre installed i cant use pacifist to get a help pkg and reinstall....!
Nuff said !

Cannot access help file from iPhoto

IPhotos cannot access iPhoto's tutorial from the apps help window. Apple diagnostics indicates my network is functional and passes diagnostics. iPhoto cannot access my wifi network. The message also says to check back later.
Howie

There are 9 different versions of iPhoto and they run on 10 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

I cannot access "Help" in Elements 5.0

I loaded Elements 5.0 but cannot access the Help files. When clicking on the drop down menu "Help", and then "Photoshop Elements Help..." I get an error message "The operation could not be completed"
I get the same response when I click on "Tutorials..." and "Glossary of terms...".
I run Microsoft XP on a new Dell PC.
I have never used Photoshop before, and use Adobe Reader 8.0.

Did you disable your antivirus and all Norton products before installing? Did you install from and are you running the program as an administrator?

Cannot access games through games centre

HHow do I access games through games centre

Hello Dragonfly 18b,
Thank you for using Apple Support Communities.
For more information, take a look at:
http://help.apple.com/iphone/7/#/iph6c4942b3
Play! Tap Games, choose a game, tap in the upper right, then tap Play.
Have a nice day,
Mario

Iomega 70A29000EA - Cannot access apps through cloud

Hi team,
I have succesfully set up both the emc cloud and my own through static ip but even though I can acess the drive page and exchange files remotely without any issue (other than being ridiculously slow) I cannot open open the apps like transmission or anything. I can only open the apps when I am connected locally. Is that normal? I would like to set torrents remotely. thanks

Answer: to access transmission through the cloud port 9091 needs to be forwarded too

Luna: Cannot access marketplace through proxy (Kepler works)

Hi
I just tried to upgrade my eclipse to Luna from Kepler, but I cannot access the Eclipse Marketplace or any update site in Luna. I'm behind a proxy (that man-in-the-middles ssl-connections to scan the communication for viruses).
In Kepler it works on the same machine with the "Native" network Provider (Preferences -> General -> Network Connection).
Luna with "Native" outputs the following error Information when trying to open the Eclipse Marketplace:
Cannot open Eclipse Marketplace
Cannot install remote marketplace locations: Cannot complete request to http://marketplace.eclipse.org/catalogs/api/p: HTTP Proxy Authentication Required: http://marketplace.eclipse.org/catalogs/api/p
Cannot complete request to http://marketplace.eclipse.org/catalogs/api/p: HTTP Proxy Authentication Required: http://marketplace.eclipse.org/catalogs/api/p
HTTP Proxy Authentication Required: http://marketplace.eclipse.org/catalogs/api/p
Proxy Authentication Required
Cannot complete request to http://marketplace.eclipse.org/catalogs/api/p: HTTP Proxy Authentication Required: http://marketplace.eclipse.org/catalogs/api/p
HTTP Proxy Authentication Required: http://marketplace.eclipse.org/catalogs/api/p
Proxy Authentication Required
The "Network Connection" configuration is identical between Luna and Kepler (you can't change the Native provider anyway). I also tried the "Manual" provider with specifying my login details for authentication, but it doesn't work (doesn't work in Kepler as well). The "Direct" provider fails to resolve hostnames, as expected.
In Luna's eclipse.ini I use the same truststore configuration as in Kepler and I copied the truststore.jks into Luna's root directory:
--launcher.appendVmargs
-Djavax.net.ssl.trustStore=truststore.jks
-Djavax.net.ssl.trustStorePassword=***
-Djavax.net.ssl.keyStore=truststore.jks
-Djavax.net.ssl.keyStorePassword=***
I'd be grateful for any ideas what could be the cause of this different behaviour.
Thanks and regards,
Konstantin

I had a similar problem.
I saw somewhere that you should clear SOCKS entry in Network connections and be in manual Active Provider.
Then restart Eclipse to apply changes.
It worked for me.

Cannot access help topics in Finder

Unable to access help topics in Finder; help topics are listed but will not open when selected; window closes.

Hi Pkirillov,
to solve your problem you need:
1- Update the firmware to:
https://www.dropbox.com/s/0nrtbhhd0nu4mz1/Gemini_v2_6_3-1035.tar.gz
2- Open terminal and use this command to mount:
sudo mount -t nfs -o resvport <server ip address>:/mnt/ide1/<sharename> /<mounting point>
OR: apple+K (( connect to server)):
smb://username:password@<server address>/<sharename>
Hope this will work for you
Cheers

Cannot access Istore through Itunes

every time I try to access IStore through ITunes on my mac, I recieve an "error-54 check connectivity" message.

Does not accept the visa card purchases

Cannot access 'Help' files in Adobe Captivate v5.0.1.625

Running WinXp\SP3 & IE7. Dual Core with 4 GB RAM, When trying to access 'Help' Captivate temporarily freezes. I can access other web links within the program. No error messages appear, program just resumes. Also applied the latest patch for Captivate 5.

Hi
Lilybiri is absolutely right. The Help in CP is AIRHelp. So have you already installed AIR?
I believe now you have installed CP in your own PC and you are doing this for the first time and you are unable to access HELP file, so you should check in your PC that wheteher the AIR is installed or not?
If you have installed CP in the default drive (C:\Program Files\) there inside the common files (C:\Program Files\Common Files) you will find the folder for AIR.
So just make sure is that installed in your PC or not?

Cannot access localhost through 127.0.1.1 or 127.0.0.1

I'm having problems with a local installation of Magento and apparently it's caused by using the localhost address.
Apparently it works using either 127.0.1.1 or 127.0.0.1
But I cannot access localhost with either of these addresses!! 127.0.1.1 times out and 127.0.0.1 simply cannot connect.
I've checked my hosts file and it reads:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
Which appears to be correct? I even tried setting up my own address but that didn't work either.
Does anyone know what might be wrong??
Thanks

pealo86, it looks as though there are a few leading number-signs missing from the comments of your /etc/hosts file.
If you open a Terminal window and run the command *openssl dgst -sha1 -c /etc/hosts*, is the output from that command
SHA1(/etc/hosts)= 51:6f:ee:54:30:1d:8f:ea:57:72:39:60:2a:cf:dd:3b:d0:62:e8:88
If so, then your /etc/hosts file is fine, and the copy of it in your post just lost a few leading number-signs between copying and pasting.
If the output is different, though, then you’ll want to edit it to make sure that there are leading number-signs on the second, fourth, and fifth lines (as were there originally).
I hadn’t heard of localhost ever being equated to 127.0.1.1; its traditional value is 127.0.0.1, as your /etc/hosts file shows.
From within the Terminal window, try the *ping -c 3 localhost* command; are the first lines of output something like
PING localhost (127.0.0.1): 56 data bytes
64 bytes from 127.0.0.1: icmp_seq=0 ttl=64 time=0.045 ms
64 bytes from 127.0.0.1: icmp_seq=1 ttl=64 time=0.050 ms
64 bytes from 127.0.0.1: icmp_seq=2 ttl=64 time=0.069 ms
(The times at the end of each line will vary.) If so, then localhost is perfectly accessible at 127.0.0.1.

Cannot access internet through itunes after last itunes update. Cannot get to itunes store or itunes help. Everything else works fine.

After last itunes update I cannot get to the internet through itunes. Cannot get to itunes store, itunes help, etc. Also, now when I sync everything syncs properly but I get message at end that tells me that my phone cannot be backed up on the laptop.

Something may be corrupt in your iTunes installation. The backup problem may or may not be related. The first step is reboot your system, disable your antivirus and firewall and try again. The next thing to try is completely removing iTunes and reinstalling: http://support.apple.com/kb/HT1925.
Also, if you used TinyUmbrella or Recboot as unauthorized apps to help with the update they corrupted your network settings on your computer. You will have to edit your hosts file and remove all references to Apple servers.

Cannot access website through my E2000 router. Please help.

Hello there:
I got a refurbished E2000 on Amazon. Last night I set it up and when I tried accessing this website " http://nptel.iitm.ac.in " , I could not connect to the server. First I thought it's the server problem and let it go. This morning it's the same probelm. I called my local cable technician and he told me it's the wifi router is blocking the website. I called the CISCO guys and they refused to help me as it was out of warranty. Can anyone please help me to resolve this issue?
Thanks

can you access another website?? if you can access the another website then you should do a port forwarding or triggering in the router. the # of the ports that should be entered should be given by the server of the particular website you want to access.
refer to this website on how to do the port forwarding or port triggering.
http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=82e45c13dbcb4ff189c9f3a455951f0b_21486.xml&pid=96&...
http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=d9b27a0c1bb9496d8c22d0d55f875ddf_17241.xml&pid=96&...

I cannot access Photos through the album app.

My Photo Album cannot be accessed through the album as it is hidden up behind the title.....I can slide it down to see it, but it won't let me view it. I have to go through my camera and view them that way. Can anyone help????

I had the exact same problem. Here is how I was able to fix it:
Double click the home button on your iPhone
Scroll over along the icons on the bottom of your screen until you see the Photos icon button
Press and hold the Photos icon until all icons along the bottom begin to wiggle
Click the red circle atop the left side of the icon and hte Photos icon will disappear
Hit the home button again
Click the normal photos icon and you should be able to access your photos just fine
Hope this helps!

Cannot access help through F1

Similar Messages

Maybe you are looking for