Cannot access help
For some reason I cannot access help in finder. I get the following message; "The selected topic is currently unavailable.Make sure you are connected to the internet. For help connecting, choose Apple menu > System Preferences, click Network, and click “Assist me.”
If you’re connected to the Internet, and the content still doesn’t appear, try again later."
As I am currently connected to the internet, this seems strange to me. I am able to access anything else I wish to, just not any Apple Help topics.
I tried all the procedures such as deleting help preferences , deleting caches , etc etc - none of them worked. they even tried to blame my isp - apparently the help system connects to the net. .. not messing with that stuff , not when everything else just works..
I do have one mac - an old mac pro where help does work so I thought i'd see what i'm missing...
All help does is link you to apple's knowledge base library ( which you can easily access via google search ) or offer a few rudimentary tips that you can find in any product's pdf help files ( another google search )
If you have prblems with a printer , a scanner , your mac or anything else - forget the 'help' menu - it's hopeless
Try here or macrumors or macnn or many of the dozens of mac help forums filled with people having similar problems to you - a lot of them having problems with this crappy help viewer !!!
I bought a mac mini from the applestore and the hellp stuff wasn't even pre-installed - and due to the os being pre installed i cant use pacifist to get a help pkg and reinstall....!
Nuff said !
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