Cannot access Hotmail

I have just bought a new Apple Macbook. I am unable to access hotmail - Safari gives message re. unable to access server. I have cleared cache and reset Safari. No joy. I have gone to Preferences and enabled "cookies". Please can anybody help. I am absolutely frustrated. I can access other internet sites without any problems. Thank you, Helen Hall

Jasonfear
thank you for your response. I will try Snow Leopard this evening. Made some progress. Set up Entourage for mail and redirected Hotmail through it. It appeared to work. However, I have noticed that I cannot sent messages to any hotmail.co.uk or hotmail.com account. They remain in the Outbox and there is a message to say that the Hotmail server has failed. All messages to other providers are sent without any problem. Thank you and I will keep in touch. Helen

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      30820227 30820190 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
      2F312D30 2B060355 04031324 494F532D 53656C66 2D536967 6E65642D 43657274
      69666963 6174652D 32373336 31393934 301E170D 31323038 32373038 30343238
      5A170D32 30303130 31303030 3030305A 302F312D 302B0603 55040313 24494F53
      2D53656C 662D5369 676E6564 2D436572 74696669 63617465 2D323733 36313939
      3430819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 8100B709
      64CE1874 BF812A9F 0B761522 892373B9 10F0BB52 6263DCDB F9877AA3 7BD34E53
      BCFDA45C 2A991777 4DDC7E6B 1FCEE36C B6E35679 C4A18771 9C0F871F 38310234
      2D89A4FF 37B616D8 362B3103 A8A319F2 10A72DC7 490A04AC 7955DF68 32EF9615
      9E1A3B31 2A1AB243 B3ED3E35 F4AAD029 CDB1F941 5E794300 5C5EF8AE 5C890203
      010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603 551D2304
      18301680 14D0F5E7 D3A9311D 1675AA8F 38F064FC 4D04465E F5301D06 03551D0E
      04160414 D0F5E7D3 A9311D16 75AA8F38 F064FC4D 04465EF5 300D0609 2A864886
      F70D0101 05050003 818100AB 2CD4363A E5ADBFB0 943A38CB AC820801 117B52CC
      20216093 79D1F777 2B3C0062 4301CF73 094B9CA5 805F585E 04CF3301 9B839DEB
      14A334A2 F5A5316F C65EEF21 0B0DF3B5 F4322440 F28B984B E769876D 6EF94895
      C3D5048A A4E2A180 12DF6652 176942F8 58187D7B D37B1F1A 4DDD7AE9 5189F9AF
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    ip inspect name CCP_MEDIUM ftp
    ip inspect name CCP_MEDIUM h323
    ip inspect name CCP_MEDIUM sip
    ip inspect name CCP_MEDIUM https
    ip inspect name CCP_MEDIUM icmp
    ip inspect name CCP_MEDIUM netshow
    ip inspect name CCP_MEDIUM rcmd
    ip inspect name CCP_MEDIUM realaudio
    ip inspect name CCP_MEDIUM rtsp
    ip inspect name CCP_MEDIUM sqlnet
    ip inspect name CCP_MEDIUM streamworks
    ip inspect name CCP_MEDIUM tftp
    ip inspect name CCP_MEDIUM udp
    ip inspect name CCP_MEDIUM vdolive
    ip inspect name CCP_MEDIUM imap reset
    ip inspect name CCP_MEDIUM smtp
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        service text-chat action allow alarm
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        server permit name oam-d09a.blue.aol.com
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        service text-chat action allow alarm
        server permit name messenger.hotmail.com
        server permit name gateway.messenger.hotmail.com
        server permit name webmessenger.msn.com
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        port-misuse im action reset alarm
        port-misuse p2p action reset alarm
        port-misuse tunneling action allow alarm
      application im yahoo
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        service text-chat action allow alarm
        server permit name scs.msg.yahoo.com
        server permit name scsa.msg.yahoo.com
        server permit name scsb.msg.yahoo.com
        server permit name scsc.msg.yahoo.com
        server permit name scsd.msg.yahoo.com
        server permit name cs16.msg.dcn.yahoo.com
        server permit name cs19.msg.dcn.yahoo.com
        server permit name cs42.msg.dcn.yahoo.com
        server permit name cs53.msg.dcn.yahoo.com
        server permit name cs54.msg.dcn.yahoo.com
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        server permit name radio1.launch.vip.dal.yahoo.com
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        server permit name privacy.yahoo.com
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    class sdm_p2p_edonkey
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    class CCP-Signaling-1
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    class CCP-Routing-1
      bandwidth percent 5
    class CCP-Management-1
      bandwidth percent 5
    class CCP-Transactional-1
      bandwidth percent 5
    class class-default
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    interface Null0
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    interface FastEthernet0
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    spanning-tree portfast
    interface FastEthernet1
    no ip address
    spanning-tree portfast
    interface FastEthernet2
    no ip address
    spanning-tree portfast
    interface FastEthernet3
    no ip address
    spanning-tree portfast
    interface FastEthernet4
    description Internal LAN
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    switchport trunk native vlan 10
    no ip address
    spanning-tree portfast
    interface FastEthernet5
    no ip address
    spanning-tree portfast
    interface FastEthernet6
    no ip address
    spanning-tree portfast
    interface FastEthernet7
    no ip address
    spanning-tree portfast
    interface FastEthernet8
    description $FW_OUTSIDE$$ETH-WAN$
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    ip access-group 113 in
    no ip redirects
    no ip unreachables
    no ip proxy-arp
    ip nat outside
    ip inspect CCP_MEDIUM out
    no ip virtual-reassembly in
    ip verify unicast reverse-path
    duplex auto
    speed auto
    crypto map SDM_CMAP_1
    service-policy input sdmappfwp2p_CCP_MEDIUM
    service-policy output CCP-QoS-Policy-1
    interface Virtual-Template1 type tunnel
    ip unnumbered FastEthernet8
    tunnel mode ipsec ipv4
    tunnel protection ipsec profile CiscoCP_Profile1
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    shutdown
    duplex auto
    speed auto
    interface Vlan1
    no ip address
    interface Vlan10
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    ip address 10.133.10.1 255.255.254.0
    ip access-group 112 in
    no ip redirects
    no ip unreachables
    no ip proxy-arp
    ip flow ingress
    ip nat inside
    ip virtual-reassembly in
    interface Async1
    no ip address
    no ip redirects
    no ip unreachables
    no ip proxy-arp
    encapsulation slip
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    ip local pool VPN_Pool 192.168.20.2 192.168.20.100
    ip local pool SDM_POOL_2 172.16.100.2 172.16.100.100
    ip http server
    ip http access-class 23
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 60 life 86400 requests 10000
    ip forward-protocol nd
    ip nat inside source route-map SDM_RMAP_1 interface FastEthernet8 overload
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    remark VPN_Haberstrasse
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    ip radius source-interface Vlan10
    access-list 1 remark INSIDE_IF=Vlan1
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    access-list 1 permit 10.10.10.0 0.0.0.7
    access-list 23 remark CCP_ACL Category=17
    access-list 23 permit 195.243.xxx.xxx
    access-list 23 permit 10.133.10.0 0.0.1.255
    access-list 23 permit 10.10.10.0 0.0.0.7
    access-list 100 remark CCP_ACL Category=4
    access-list 100 permit ip 10.133.10.0 0.0.1.255 any
    access-list 101 remark CCP_ACL Category=16
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    access-list 101 permit icmp any any echo-reply
    access-list 101 permit icmp any any time-exceeded
    access-list 101 permit icmp any any unreachable
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    access-list 101 deny   ip 192.168.0.0 0.0.255.255 any
    access-list 101 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 101 deny   ip host 255.255.255.255 any
    access-list 101 deny   ip any any
    access-list 102 remark auto generated by CCP firewall configuration
    access-list 102 remark CCP_ACL Category=1
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    access-list 102 permit icmp any host 62.153.xxx.xxx echo-reply
    access-list 102 permit icmp any host 62.153.xxx.xxx time-exceeded
    access-list 102 permit icmp any host 62.153.xxx.xxx unreachable
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    access-list 102 deny   ip host 0.0.0.0 any
    access-list 102 deny   ip any any log
    access-list 103 remark auto generated by CCP firewall configuration
    access-list 103 remark CCP_ACL Category=1
    access-list 103 remark IPSec Rule
    access-list 103 permit ip 10.133.34.0 0.0.1.255 10.133.10.0 0.0.1.255
    access-list 103 remark IPSec Rule
    access-list 103 permit ip 10.133.34.0 0.0.1.255 192.168.10.0 0.0.1.255
    access-list 103 permit udp host 195.243.xxx.xxx host 62.153.xxx.xxx eq non500-isakmp
    access-list 103 permit udp host 195.243.xxx.xxx host 62.153.xxx.xxx eq isakmp
    access-list 103 permit esp host 195.243.xxx.xxx host 62.153.xxx.xxx
    access-list 103 permit ahp host 195.243.xxx.xxx host 62.153.xxx.xxx
    access-list 103 remark IPSec Rule
    access-list 103 permit ip 10.133.20.0 0.0.0.255 10.133.10.0 0.0.1.255
    access-list 103 remark IPSec Rule
    access-list 103 permit ip 192.168.10.0 0.0.1.255 10.133.10.0 0.0.1.255
    access-list 103 permit udp host 62.20.xxx.xxx host 62.153.xxx.xxx eq non500-isakmp
    access-list 103 permit udp host 62.20.xxx.xxx host 62.153.xxx.xxx eq isakmp
    access-list 103 permit esp host 62.20.xxx.xxx host 62.153.xxx.xxx
    access-list 103 permit ahp host 62.20.xxx.xxx host 62.153.xxx.xxx
    access-list 103 permit udp any host 62.153.xxx.xxx eq non500-isakmp
    access-list 103 permit udp any host 62.153.xxx.xxx eq isakmp
    access-list 103 permit esp any host 62.153.xxx.xxx
    access-list 103 permit ahp any host 62.153.xxx.xxx
    access-list 103 permit udp host 194.25.0.60 eq domain any
    access-list 103 permit udp host 194.25.0.68 eq domain any
    access-list 103 permit udp host 194.25.0.68 eq domain host 62.153.xxx.xxx
    access-list 103 deny   ip 10.10.10.0 0.0.0.7 any
    access-list 103 permit icmp any host 62.153.xxx.xxx echo-reply
    access-list 103 permit icmp any host 62.153.xxx.xxx time-exceeded
    access-list 103 permit icmp any host 62.153.xxx.xxx unreachable
    access-list 103 deny   ip 10.0.0.0 0.255.255.255 any
    access-list 103 deny   ip 172.16.0.0 0.15.255.255 any
    access-list 103 deny   ip 192.168.0.0 0.0.255.255 any
    access-list 103 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 103 deny   ip host 255.255.255.255 any
    access-list 103 deny   ip host 0.0.0.0 any
    access-list 103 deny   ip any any log
    access-list 104 remark CCP_ACL Category=4
    access-list 104 permit ip 10.133.10.0 0.0.1.255 any
    access-list 105 remark CCP_ACL Category=4
    access-list 105 remark IPSec Rule
    access-list 105 permit ip 10.133.10.0 0.0.1.255 10.133.20.0 0.0.0.255
    access-list 106 remark CCP_ACL Category=2
    access-list 106 remark IPSec Rule
    access-list 106 deny   ip 192.168.10.0 0.0.1.255 10.133.34.0 0.0.1.255
    access-list 106 remark IPSec Rule
    access-list 106 deny   ip 192.168.10.0 0.0.1.255 10.60.16.0 0.0.0.255
    access-list 106 remark IPSec Rule
    access-list 106 deny   ip 10.133.10.0 0.0.1.255 10.60.16.0 0.0.0.255
    access-list 106 remark IPSec Rule
    access-list 106 deny   ip 10.133.10.0 0.0.1.255 10.133.34.0 0.0.1.255
    access-list 106 remark IPSec Rule
    access-list 106 deny   ip 10.133.10.0 0.0.1.255 10.133.20.0 0.0.0.255
    access-list 106 permit ip 10.10.10.0 0.0.0.7 any
    access-list 106 permit ip 10.133.10.0 0.0.1.255 any
    access-list 107 remark CCP_ACL Category=4
    access-list 107 remark IPSec Rule
    access-list 107 permit ip 10.133.10.0 0.0.1.255 10.133.34.0 0.0.1.255
    access-list 107 remark IPSec Rule
    access-list 107 permit ip 192.168.10.0 0.0.1.255 10.133.34.0 0.0.1.255
    access-list 108 remark Auto generated by SDM Management Access feature
    access-list 108 remark CCP_ACL Category=1
    access-list 108 permit tcp 10.133.10.0 0.0.1.255 host 10.133.10.1 eq telnet
    access-list 108 permit tcp 10.133.10.0 0.0.1.255 host 10.133.10.1 eq 22
    access-list 108 permit tcp 10.133.10.0 0.0.1.255 host 10.133.10.1 eq www
    access-list 108 permit tcp 10.133.10.0 0.0.1.255 host 10.133.10.1 eq 443
    access-list 108 permit tcp 10.133.10.0 0.0.1.255 host 10.133.10.1 eq cmd
    access-list 108 deny   tcp any host 10.133.10.1 eq telnet
    access-list 108 deny   tcp any host 10.133.10.1 eq 22
    access-list 108 deny   tcp any host 10.133.10.1 eq www
    access-list 108 deny   tcp any host 10.133.10.1 eq 443
    access-list 108 deny   tcp any host 10.133.10.1 eq cmd
    access-list 108 deny   udp any host 10.133.10.1 eq snmp
    access-list 108 permit ip any any
    access-list 109 remark CCP_ACL Category=1
    access-list 109 permit ip 10.133.10.0 0.0.1.255 any
    access-list 109 permit ip 10.10.10.0 0.0.0.7 any
    access-list 109 permit ip 192.168.10.0 0.0.1.255 any
    access-list 110 remark CCP_ACL Category=1
    access-list 110 permit ip host 195.243.xxx.xxx any
    access-list 110 permit ip host 84.44.xxx.xxx any
    access-list 110 permit ip 10.133.10.0 0.0.1.255 any
    access-list 110 permit ip 10.10.10.0 0.0.0.7 any
    access-list 110 permit ip 192.168.10.0 0.0.1.255 any
    access-list 111 remark CCP_ACL Category=4
    access-list 111 permit ip 10.133.10.0 0.0.1.255 any
    access-list 112 remark CCP_ACL Category=1
    access-list 112 permit udp host 10.133.10.5 eq 1812 any
    access-list 112 permit udp host 10.133.10.5 eq 1813 any
    access-list 112 permit udp any host 10.133.10.1 eq non500-isakmp
    access-list 112 permit udp any host 10.133.10.1 eq isakmp
    access-list 112 permit esp any host 10.133.10.1
    access-list 112 permit ahp any host 10.133.10.1
    access-list 112 permit udp host 10.133.10.5 eq 1645 host 10.133.10.1
    access-list 112 permit udp host 10.133.10.5 eq 1646 host 10.133.10.1
    access-list 112 remark auto generated by CCP firewall configuration
    access-list 112 permit udp host 10.133.10.5 eq 1812 host 10.133.10.1
    access-list 112 permit udp host 10.133.10.5 eq 1813 host 10.133.10.1
    access-list 112 permit udp host 10.133.10.7 eq domain any
    access-list 112 permit udp host 10.133.10.5 eq domain any
    access-list 112 deny   ip 62.153.xxx.xxx 0.0.0.7 any
    access-list 112 deny   ip 10.10.10.0 0.0.0.7 any
    access-list 112 deny   ip host 255.255.255.255 any
    access-list 112 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 112 permit ip any any
    access-list 113 remark CCP_ACL Category=1
    access-list 113 remark IPSec Rule
    access-list 113 permit ip 10.133.34.0 0.0.1.255 192.168.10.0 0.0.1.255
    access-list 113 remark IPSec Rule
    access-list 113 permit ip 10.60.16.0 0.0.0.255 192.168.10.0 0.0.1.255
    access-list 113 remark IPSec Rule
    access-list 113 permit ip 10.60.16.0 0.0.0.255 10.133.10.0 0.0.1.255
    access-list 113 permit udp host 83.140.100.4 host 62.153.xxx.xxx eq non500-isakmp
    access-list 113 permit udp host 83.140.100.4 host 62.153.xxx.xxx eq isakmp
    access-list 113 permit esp host 83.140.100.4 host 62.153.xxx.xxx
    access-list 113 permit ahp host 83.140.100.4 host 62.153.xxx.xxx
    access-list 113 permit ip host 195.243.xxx.xxx host 62.153.xxx.xxx
    access-list 113 permit ip host 84.44.xxx.xxx host 62.153.xxx.xxx
    access-list 113 remark auto generated by CCP firewall configuration
    access-list 113 permit udp host 194.25.0.60 eq domain any
    access-list 113 permit udp host 194.25.0.68 eq domain any
    access-list 113 permit udp host 194.25.0.68 eq domain host 62.153.xxx.xxx
    access-list 113 permit udp host 194.25.0.60 eq domain host 62.153.xxx.xxx
    access-list 113 permit udp any host 62.153.xxx.xxx eq non500-isakmp
    access-list 113 permit udp any host 62.153.xxx.xxx eq isakmp
    access-list 113 permit esp any host 62.153.xxx.xxx
    access-list 113 permit ahp any host 62.153.xxx.xxx
    access-list 113 permit ahp host 195.243.xxx.xxx host 62.153.xxx.xxx
    access-list 113 permit esp host 195.243.xxx.xxx host 62.153.xxx.xxx
    access-list 113 permit udp host 195.243.xxx.xxx host 62.153.xxx.xxx eq isakmp
    access-list 113 permit udp host 195.243.xxx.xxx host 62.153.xxx.xxx eq non500-isakmp
    access-list 113 remark IPSec Rule
    access-list 113 permit ip 10.133.34.0 0.0.1.255 10.133.10.0 0.0.1.255
    access-list 113 permit ahp host 62.20.xxx.xxx host 62.153.xxx.xxx
    access-list 113 remark IPSec Rule
    access-list 113 permit ip 192.168.10.0 0.0.1.255 10.133.10.0 0.0.1.255
    access-list 113 permit esp host 62.20.xxx.xxx host 62.153.xxx.xxx
    access-list 113 permit udp host 62.20.xxx.xxx host 62.153.xxx.xxx eq isakmp
    access-list 113 permit udp host 62.20.xxx.xxx host 62.153.xxx.xxx eq non500-isakmp
    access-list 113 remark IPSec Rule
    access-list 113 permit ip 10.133.20.0 0.0.0.255 10.133.10.0 0.0.1.255
    access-list 113 remark Pop3
    access-list 113 permit tcp host 82.127.xxx.xxx eq 8080 host 62.153.xxx.xxx
    access-list 113 remark Pop3
    access-list 113 permit tcp any eq pop3 host 62.153.xxx.xxx
    access-list 113 remark SMTP
    access-list 113 permit tcp any eq 465 host 62.153.xxx.xxx
    access-list 113 remark IMAP
    access-list 113 permit tcp any eq 587 host 62.153.xxx.xxx
    access-list 113 deny   ip 10.133.10.0 0.0.1.255 any
    access-list 113 deny   ip 10.10.10.0 0.0.0.7 any
    access-list 113 permit icmp any host 62.153.xxx.xxx echo-reply
    access-list 113 permit icmp any host 62.153.xxx.xxx time-exceeded
    access-list 113 permit icmp any host 62.153.xxx.xxx unreachable
    access-list 113 deny   ip 10.0.0.0 0.255.255.255 any
    access-list 113 deny   ip 172.16.0.0 0.15.255.255 any
    access-list 113 deny   ip 192.168.0.0 0.0.255.255 any
    access-list 113 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 113 deny   ip host 255.255.255.255 any
    access-list 113 deny   ip host 0.0.0.0 any
    access-list 113 deny   ip any any log
    access-list 114 remark auto generated by CCP firewall configuration
    access-list 114 remark CCP_ACL Category=1
    access-list 114 deny   ip 10.133.10.0 0.0.1.255 any
    access-list 114 deny   ip 10.10.10.0 0.0.0.7 any
    access-list 114 permit icmp any any echo-reply
    access-list 114 permit icmp any any time-exceeded
    access-list 114 permit icmp any any unreachable
    access-list 114 deny   ip 10.0.0.0 0.255.255.255 any
    access-list 114 deny   ip 172.16.0.0 0.15.255.255 any
    access-list 114 deny   ip 192.168.0.0 0.0.255.255 any
    access-list 114 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 114 deny   ip host 255.255.255.255 any
    access-list 114 deny   ip host 0.0.0.0 any
    access-list 114 deny   ip any any log
    access-list 115 remark VPN_Sub
    access-list 115 remark CCP_ACL Category=5
    access-list 115 permit ip 10.133.10.0 0.0.1.255 172.16.0.0 0.0.255.255
    access-list 115 permit ip 10.133.34.0 0.0.1.255 172.16.0.0 0.0.255.255
    access-list 115 permit ip 10.133.20.0 0.0.0.255 any
    access-list 116 remark CCP_ACL Category=4
    access-list 116 remark IPSec Rule
    access-list 116 permit ip 10.133.10.0 0.0.1.255 10.60.16.0 0.0.0.255
    access-list 117 remark CCP_ACL Category=4
    access-list 117 remark IPSec Rule
    access-list 117 permit ip 10.133.10.0 0.0.1.255 10.60.16.0 0.0.0.255
    access-list 118 remark CCP_ACL Category=4
    access-list 118 remark IPSec Rule
    access-list 118 permit ip 10.133.10.0 0.0.1.255 10.60.16.0 0.0.0.255
    access-list 118 remark IPSec Rule
    access-list 118 permit ip 192.168.10.0 0.0.1.255 10.60.16.0 0.0.0.255
    no cdp run
    route-map SDM_RMAP_1 permit 1
    match ip address 106
    control-plane
    mgcp profile default
    line con 0
    transport output telnet
    line 1
    modem InOut
    speed 115200
    flowcontrol hardware
    line aux 0
    transport output telnet
    line vty 0 4
    session-timeout 45
    access-class 110 in
    transport input telnet ssh
    line vty 5 15
    access-class 109 in
    transport input telnet ssh
    scheduler interval 500
    end

    The crypto ACL for the site to site vpn should also include the vpn client pool, otherwise, traffic from the vpn client does not match the interesting traffic for the site to site vpn.
    On Site A:
    should include "access-list 107 permit ip 172.16.100.0 0.0.0.255 10.133.34.0 0.0.1.255"
    You should also remove the following line as the pool is incorrect:
    access-list 107 permit ip 192.168.10.0 0.0.1.255 10.133.34.0 0.0.1.255
    On Site B:
    should include: permit ip 10.133.34.0 0.0.1.255 172.16.100.0 0.0.0.255"
    NAT exemption on site B should also be configured with deny on the above ACL.

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